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drbem2
Landover, Maryland

A very surreal experience

3.0 of 5 bubblesReviewed May 6, 2017
Atlantic City was an experience like none other. The front desk experience was slow due to being under manned. The next morning when we attempted leaving our bedroom, the door wouldn't open. The Sales Staff weren't honest about efforts to mitigate us being locked in our room. Finally resolution was reached but it was like playing catch me if you can. The room was facing the ocean and the boardwalk area. Traffic was never a problem no matter what time day or night. If you want quietness and rest and relaxation this is truly the place to go.
Date of stay: April 2017
Room Tip: Higher is better facing the ocean and boardwalk
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis N, Owner Care at Club Wyndham Skyline Tower, responded to this review
Responded May 18, 2017
I apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We will be making some changes to ensure our guests are checked into their units on time. With your feedback we can continue to enhance the guest experience. Thank you for guiding us on what needs improving.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,070)
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Reviewed April 25, 2017

We are Wyndham Gold VIP owners at Skyline Towers. We never have problems booking everything from One BR Deluxe to 3BR Presidential Units. We stay at several Wyndham Resorts from Florida to Myrtle Beach to Colonial Williams Burgh to National Harbor to Midtown Manhattan to New England and beyond. We get the same 5 star accommodations wherever we stay.

Room tip: Full Kitchen, free wifi, plenty of perks
Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Jonathan Oliver W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 23, 2017 via mobile

It was the BEST choice I've ever made when staying in AC... We had a beautiful view, beautiful kitchen, huge bathroom with a jetted tub which made our anniversary extra romantic.... Will definitely come back

Date of stay: April 2017
Trip type: Traveled as a couple
1  Thank alexisp145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 22, 2017

Very disappointed with the ladies helping at the front desk including the management. I felt they were rude and not well trained. They could not find a reservation that was in their system the whole time and blamed the agency who booked it instead of admitting fault on their side. I would hope that they would reflect on how they handled this situation and see where they were at fault and attempt to make it right but they did not. Instead they continued to argue and said the Guest was lying. No matter how nice I was to them they continued to be combative and not helpful over multiple phone calls. I was very disappointed and expected better from a Wyndham resort staff. :(

Date of stay: April 2017
  • Trip type: Traveled on business
    • Service
Thank Jennifer H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexis N, Owner Care at Club Wyndham Skyline Tower, responded to this reviewResponded April 25, 2017

I apologize for your delay at check-in. I know after a long day of traveling the last thing you want to do is wait to get into your room. We will be making some changes to ensure our guests are checked into their units on time. With your feedback we can continue to enhance the guest experience. Thank you for guiding us on what needs improving.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 22, 2017 via mobile

Safe, clean, good location, walkable to lots of things, public transportation right outside the front door, very friendly staff. You must visit the penthouse floor and look out the wall of windows that overlooks casinos, ocean, inlet and beyond.

Date of stay: April 2017
Trip type: Traveled as a couple
Thank 460amandar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2017

My Husband and I stayed at Wyndham Skyline Tower for 3 nights and wish we had stayed longer. Everything about this place was perfect! The location is quite, a little of the boardwalk, but close enough to walk to it. The staff, from management to housekeeping, valets to repairmen were so friendly and helpful. The unit we had was clean, comfortable and roomy. The kitchen was well stocked with anything you might need to cook with.The Jacuzzi was just right for two people and clean. We had a problem with our reservation through priceline and the manager did everything she could to help us resolve the issue. I was so impressed with her professionalism, concern and care for us. I can honestly say that I do not have a negative thing to say, only good things!.....Best place we have ever stayed in our 36 years of travel!

Room tip: They gave us a choice so read reviews to choose what you are looking for in a room.
Date of stay: April 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank lifequest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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