Went there for lunch and waited 10 minutes for a server before we got up and looked for someone. Finally after flagging down a confused waitress she came over and threw some menus at us and explained that she just got there not her problem no one helped us. Lovely. Another ten minutes we are starving and we flag her down again and ask her to take our order she says she will be right back. Are you kidding? Another five minutes and she annoyingly takes our order. She never comes back with our drinks so we have to go to the bar and get them ourselves. After 30 more minutes and asking her twice we get a prepacked salad and sandwich that was made somewhere else and brought in thrown in front of us. Both were tasteless and not fresh at all. If I had not been starving I would have thrown it out. It took forever to get the check and never once did she smile or say thank you. What a miserable lunch for guest staying at their hotel. They should be ashamed.