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“SMOKEY GETAWAY” 3 of 5 stars
Review of Borgata Hotel Casino & Spa

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Borgata Hotel Casino & Spa
Ranked #1 of 53 Hotels in Atlantic City
Certificate of Excellence
West Babylon, New York
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“SMOKEY GETAWAY”
3 of 5 stars Reviewed December 10, 2012

As a person who has visited Las Vegas many times and stayed in an assortment of hotels there, spending time in the Borgata reinforced our opinion that A/C is not Vegas. Yes, the hotel is pretty, rooms were modern and comfortable and the staff is accomodating & professional. BUT, the cigarette smoke is annoying! Everybody seems to be smoking and it is not filtered like it is in the Vegas hotels. We couldn't get the smell out of our clothes! Walk through the Mandalay Bay, Monte Carlo, Wynne etc and you'll smell the Caribbean or flowers or just fresh air. The Borgata smells like people are smoking and we just couldn't get past it. Also, the tables tend to be crowded at night as were the bars. Is it fair to compare the Borgata to Vegas? If it is, then 3 stars. if not, 4 stars. if you're a smoker, 5 stars. But I won't go back. Ick.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Alan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,317 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (743)
Date | Rating
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English first
Stroudsburg, PA
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed December 10, 2012

Stayed for one night while attending company Christmas Party. Greeted at valet by friendly staff, and check in was a breeze - one of the biggest front desk areas I've ever seen, with a dozen or so staff working at individual stations! Liked that access to the rooms is right by the casino floor, but through the "Living Room," which functions like a seperate hotel lobby and requires guests to flash a room card to access. Another nice touch is the abundance of elevators, with elevators grouped together to service certain floors. Even when it seemed to be busy there was never more than a few seconds wait for an elevator to whisk you to your room.

Once to your room more nice touches await - although behind what might be the heaviest hotel door I've ever seen... Nicely decorated rooms, floor to ceiling windows, smart furnishings, mini fridge, safe, etc... Bed was very comfortable. TV was huge and had a nice selection of channels and a very good interactive option to access services at the hotel. Great bathroom with a huge walk-in shower and nice soaps and shampoos - and huge towels!

Only complaint - although just a minor one - was that they charge for internet usage, which I feel should be complimentary nowadays... Oh, and access from Brigantine area is perhaps the most convoluted mess I've ever seen. By the time we made it to the valet we were laughing about how ridiculous it was!!

Altogether a very nice stay. Would return in a heartbeat!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank edcopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, New York
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 7, 2012

A sigh of relief when we got to our room, it was clean and nicely decorated. Very cozy, comfortable bed, large bath with walk-in shower and private toilet. The hotel itself is gorgeous with unique blown glass chandeliers and sculptures. Wolfgang Puck Restaurant did not disappoint with wonderful menu and excellent service. Bobby Flay Restaurant a bit pricey for what you get, small portions yet tasty. Easy to self park with convenient access right into the hotel. Check out desk was a bit understaffed so get there early. Terrific Comedy Show. I would definately stay here again!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank BarbD778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

CRsheba1028
No other casino on the boardwalk or the marina, comes close to the elegance of the Water Cub at the Borgata. The rooms are sumptuous. The adults only indoor pool and Jacuzzi is very relaxing and clean. The staff is very attentive and there's nothing like having a great lunch and drinks poolside or in the Sunroom lounge in front of the roaring fire. This is the perfect couples retreat. If your looking for the perfect culinary experience you wont be disappointed, from steaks to japanese and everything in between,they are to wonderful to recommend just one. I recently was transferred to V I P services by mistake when i called and was lucky enough to get Christine on the phone. She was wonderful, she helped me without hesitation and was so nice, she reprsentes my expierence with all the staff at the Borgata just wonderful..

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CRsheba1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed December 5, 2012

First let me state that Atlantic City is very much open for business!!!! After Hurricane Sandy, families were displaced, homes damaged or ruined, and businesses closed. Parts of the Boardwalk which were not being used was the part that was being shown on the news, but for the most part everything is as back to normal as can be. We hope, pray and wish for the best for the families and business which were affected!!!!

The Borgata Hotel, Spa and Casino has become my favorite destination in Atlantic City. Although it's not on the Boardwalk side of A.C., the action here is well worth the visit or stay. It's just a 5-10 minute car, cab and Jitney ride to the the Boardwalk, The Walk Outlet Mall, or The Pier Shopping Mall side. The Borgata is my preferred choice as the slots are looser, the beverage service quicker, and the atmosphere is the best in A.C.

Our stay involved two nights over the Thanksgiving Holiday. Parking and check-in was a breeze, and the room was in top shape. The rooms have just been renovated, so I'll consider them new. Flat screen televisions allow you to order room service, movies, internet service, games, tickets, or check out. The shower in the bathroom is huge (walk-in glass), and the beds and linens are plush and comfortable. we had a room overlooking the ocean and Boardwalk side, so it was a great room for taking pictures without venturing over to the over side.

The casino, hotel and other venues seemed to be empty on the first night, but Thanksgiving Day the place was packed. This didn't take away from being able to get to your favorite game, slot, or restaurant. For Thanksgiving Dinner, the buffet staff was able to accommodate large parties without any trouble. The line for the buffet was long, but not any more than usual, like when there's a giveaway or promotion going on. Previously I rated Harrah's buffet as the #1 in A.C., but now I think the Borgata is giving them a run for the money. The Borgata still doesn't offer crab legs, but its not a deal breaker. The staff in the hotel, casino and restaurants, including the venues in The Cafeteria were all very professional and went above and beyond to make this stay enjoyable. The Borgata will be my home in A.C. from now on.

As a note, we had comp hotel night for the Borgata for that Wednesday, and a low/comp rate for Harrah's (next door) for Thursday. Upon check-in, we inquired as to the rate for Thursday night, and the rates had dropped considerably, so we cancelled Harrah's and stayed at the Borgata both nights. Family members who had stayed at Harrah's unhappy with their rooms, so we made the right decision to stay.

As a little rant or tantrum, I don't know why the other casinos (Total Rewards/Harrah's/Caesars Group) in town are still using coupons/tickets/vouchers for comps/casino cash/food when it can be easily added to your account and accessed via the slot machine, table games or kiosks. The Borgata makes it much more easier to check and download comps from the slots, and even from home without checking the mail for flyers and coupons!!!

Room Tip: Ask for a room high up, looking at the Boardwalk or Ocean side. The views are spectacular. Also, try...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank sjcruiser36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2012 via mobile

The Borgata is great! It caters to everyone. They have The Cafeteria for cheap dining, casual dining and fine dining. It's always clean, and a variety of slot machines. The rooms are spacious, and clean. All the staff is friendly and helpful

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tinam1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2012

This has been my fourth or fifth time staying at the Borgata. I came here with my husband for my birthday weekend. I wanted to stay at the Water Club, but it was closed. Our room was spacious and had a great view of the boardwalk and Atlantic Ocean. However, it could have been a bit cleaner. I found dust on almost every surface, especially in the corners of the bathroom floor -lots of hair and dustballs.

The hotel itself is gorgeous, albeit a tad gaudy. The staff will bend over backwards for you to accommodate any of your needs. We ate at Forneletto - this place is top notch. I grew up in a very Italian family, I know good Italian food when I see (taste) it.

Can't beat the Borgata when staying in AC.

Room Tip: Room 2718 has a great view of the Atlantic Ocean.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DH2770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Borgata Hotel Casino & Spa

Property: Borgata Hotel Casino & Spa
Address: 1 Borgata Way, Atlantic City, NJ 08401-1900
Location: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Atlantic City
#1 Business Hotel in Atlantic City
#1 Romantic Hotel in Atlantic City
#1 Casino Hotel in Atlantic City
#1 Spa Hotel in Atlantic City
#1 Family Hotel in Atlantic City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Borgata Hotel Casino & Spa 4.5*
Number of rooms: 2002
Reservation Options:
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Also Known As:
Borgata Hotel Casino And Spa
Borgata Hotel Atlantic City
Atlantic City Casinos
Bogata Atlantic City
Borgata Atlantic City
Atlantic City Borgata Hotel
Borgata Ac

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