The room was quite big however judging from the ancient carpet and peeling wallpaper I advised my husband not to unpack because of "bedbugs" jokingly. Needless to say we were both awakened with unrelenting itching that morning. As my husband pulled back the sheets lo and behold a BEDBUG was crawling across the sheets. We immediately jumped out of bed and called Guest services, who were NOT answering. My husband with his quick thinking grabbed a cup and captured the bedbug so we would have it as proof. Called Guest services again no answer, called the front desk no answer finally we called the switchboard who directed us to hotel security . They advised us a supervisor would be up to our room.......1 hour later I had showered and dressed and had to go down to the front desk personally to get assistance. Then the Security ( Connie) proceeded to go up to the room, take statements from us then retrieve the bedbug. The room was changed( another with an ancient tv). That was it we didnt want to create a stir as this was my birthday weekend so we figured some sort of gesture for the incident would occur, NOTHING! No formal apology, nothing! STAY AWAY!!!!!! We are not even unpacking until our suitcases are fumigated! UGH!
- Official Description (provided by the hotel):
- The fun is here! From the world-renowned sandy, white beaches to the hottest action in AC on our casino floor, Resorts is all about having fun. Resorts is home to Jimmy Buffett's Margaritaville entertainment complex which include the famous Margaritaville restaurant, LandShark Bar & Grill - AC's only year-round beach bar, retail shops, new casino gaming, 5 O'Clock Somewhere Bar and more. Enjoy luxurious ocean view rooms, and indoor/outdoor pool giving you the summer feel 365 days a year, spa and salon services for men and women, award-winning dining and so much more. Resorts is the perfect place to find your fun! ... more less
- Reservation Options:
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- Also Known As:
- Hotel Atlantic City
- Resorts Casino Hotel Atlantic City
- Atlantic City Resorts Casino Hotel