My family and I spent one night here. The hotel it self was in good shape. The staff could have been a little more polite. We arrived in town before check-in, and I went to see about early check-in. They said no, which I fully understood, so I wanted to pay the $10 for the 24/hr parking fee. They gladly took that and asked me to pay for my room at that point as well. And to be honest, had no issue doing that either. We parked and went to the beach. When we arrived back later in the day, they proceeded to inform me, that I needed to pay another $50 for a security deposit, which is nowhere on their site. This did bother me quite a bit. As a Choice rewards member, this is something I have never seen at any of their other hotels.
My major problem happened on the second day. As we were heading out to our day at the beach, I slipped going down the steps, and slid about 7-8 step on my back. While the staff outside was quite attentive and offered medical service and helped my kids pick up the pieces of the mess, the management did ABSOLUTELY NOTHING. I heard the staff calling management to inform them. Their response, "ok". After composing myself, I went into the office to check-out and pay for my other day of parking because we weren't going home just yet. The office staff, did not ask if I was ok, anything they could do, nothing. This turned me off from this place quite quickly. They then went on to call the cleaning staff to check my room, before refunding my deposit. And then proceeded to charge me another $10 for parking. The little things do wonders in my opinion, and the staff in the office was HORRENDOUS. Total arrogant snobs.
if you are looking for a courteous staff, spent the extra $20/night get your free parking and stay in a casino hotel. There are plenty.
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- Also Known As:
- Quality Inn Flamingo Hotel Atlantic City
- Flamingo Motel Atlantic City