Maybe I was expecting more from a Sheraton but I really wasn't impressed. The lobby is beautiful. The staff is friendly. The rooms need updated. Stains on the carpet, mold from water above the shower, and chipping paint since there's no fan in the bathroom. Some of my associates said they had stains on their curtains and the sink was clogged when they checked in. I would expect this from a lower level service but not from a Sheraton hotel.
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We stayed here being sheraton is pet friendly. We were very pleased with our stay!! Our entrance, and the exit of the stay there was appropriate and pleasing . We will be using our rewards program for future vacations. Thank you Sheraton! :)
I was in Atlantic City for a conference and stated at the Sheraton Convention Center hotel. It was a very nice hotel, the check-in process was quick and efficient and my room was very nice. It was a standard room but spacious and some nice amenities (microwave, refrigerator, coffee maker (with Starbucks coffee), safe and a nice large tv as well as plenty of outlets for charging my devices). They also offer complimentary wifi which is a nice touch (with good speed). The beds were comfortable, quiet rooms and good climate control. I earned extra SPG points and nixed the housekeeping while I was there for a few days. It was slightly inconvenient to have to go to another floor for vending but not too bad. The bathroom was quite clean and good water pressure for the shower. Overall, a very nice stay, it was nice and quiet, especially without the casino crowds but just a short walk, jitney or uber away. One interesting thing is that there are lots of shops and restaurants around the hotel but they all seem to closer at night (i.e. 6 or 7p) which was a bit odd (perhaps because it is after the season, not sure). I would definitely stay here again when I am back in AC and would highly recommend the Sheraton Convention Center. I will do a separate review, but the Tun Tavern was a great place to get food and drink.
I attended a basketball tournament in AC and this was the hotel of choice.
The only complaint would be: There should be an easier way to get in and out of the hotel. Having to go outside and walk around the building to go anywhere is a bit ridiculous.
We appreciate you sharing your stay with us. We are happy to see that your stay a "Friendly" one. We hope to welcome you back again soon.
If you are going to the Convention, this is the place to stay due to convenience including location and parking. The rooms are a bit dated but stil fine for a day or two. If you going with your spouse for R & R, there are better but more expensive options.
Thank you for taking the time to share your stay with us. We are delighted to see that you enjoyed your stay. We hope you will choose to stay with us again on your next trip to AC.
I had to stay at this hotel as part of a conference. I stayed here for last year's conference and it was decent. But like Atlantic City it is falling into disrepair.
First, there was no water for showers two straight mornings. The carpet only room was soiled with a red substance and the pillow cases were stained. Housekeeping replaced the pillows.
The food was truly sub par at the conference. From stale bagels and danishes to awful sandwiches, the food is barely fit for prison consumption.
We are so sorry to hear about your experience during your stay. We have shared your concerns with our team and encourage to contact our Executive Office to share more.
