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Sheraton Atlantic City Convention Center Hotel
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Reviews (1,423)
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Reviewed August 11, 2013

The Sheraton Atlantic City was an excellent place to stay. It wasn't right near all the casinos so it was quiet but close enough to enjoy everything. We stayed on the Club floor and loved it. Continental Breakfast in the morning, completely quiet at night. I called ahead to make sure there was no Down in the room due to an allergy and they made sure it was all set when I arrived. Valet for the car was easy and was such a quick pick up. Was a great place to stay, will definitely stay there again when we head back to AC.

Room Tip: Stay on the Club floor it's very relaxing.
  • Stayed: March 2013, traveled as a couple
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Thank Neesh33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this reviewResponded August 20, 2013

We are delighted to hear you enjoyed the Sheraton Atlantic City and all we have to offer. We look forward to having you back for another "Excellent " stay on your next trip to AC.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

Stayed at the Sheraton Atlantic City 8/5-8/9/2013. We had a wonderful experience. The staff was so friendly and helpful - wonderful recommendations for beaches to go to and restaurants to eat at. In particular Diane at the front desk was a real treasure. Our bellman Marc was helpful on more than one occasion and Blanca on the Club Level could not have been nicer or more accommodating. Thank you to everyone at the Sheraton for such a wonderful time. The only thing they couldn't improve was our weather. We'll be back.

Room Tip: We had an ocean view - very nice!
  • Stayed: August 2013, traveled with friends
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Thank StephDC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this reviewResponded August 20, 2013

Thank you for staying with us at the Sheraton Atlantic City Hotel, so glad to hear you enjoyed your stay. We will be sure to share your kind comments with our team members, especially Diane, Marc and Blanca. We look forward to welcoming you back for another "Wonderful" stay.

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Reviewed August 10, 2013

I got what seemed to be a good price for 3 1/2 star hotel through hotwire and I don't make a big income but I wanted my family to experience a good quality hotel for the first time. Boy was I disappointed! The room fell way short of earning 3 stars. Old beds, torn wall paper, stained carpet, and they didn't even offer a refrigerator in a standard room. Yes, the people were friendly but the room was average and they charge for things cheap motels give for free like bottled water, local calls, and WiFi. The bottle of water they deceivingly advertise with a "Thirsty?" sign and in tiny print at the bottom the price 3.00 appears lol..I'm not making this up! Moreover, Local calls will cost you, even toll free numbers will cost you..I advise you to just unplug the phone (especially if you have kids). WiFi is available in the comfort of your room for about 10 dollars a day.. And just when you thought you checked out and received the final amount of your bill, guess what? Another 2.00 charge for what? I have no idea!! Maybe because I used a towel and didn't see the price (joking) I don't know yet but I'm gonna find out. Oh and the boardwalk is 4 of the longest blocks ever if you're walking.. Your children will be tired by the time they set foot on the boardwalk so prepare for complaining! You'll do a lot better staying closer to the boardwalk for less and getting those valued amenities for free. By the way they're 100 percent smoke free which really sucks. So many people smoke or bring a person that smokes along for the trip and that person has to continuously go to the front with tons of other smokers. Yet they allow dogs that poop and urinate everywhere, go figure!

  • Stayed: August 2013, traveled with family
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1  Thank nanny01023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this reviewResponded August 20, 2013

We are so sorry to hear that your recent stay was "Not what you expected". We would like to discuss you stay with you. Please contact our Executive Office to share more.

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Reviewed August 8, 2013

Stayed here with my wife for two nights. Got the coupon from the HotelCouponGuide @ $99 per night! Right when we arrived we recieved exceptional service from all of the staff starting with the doorman all the way to having our luggage dropped in our room. Nice room, very comfortable bed. Good fitness center and pool. Great location for shopping (my wife loved it!). The only reason I didn't rate this hotel excellent is because the room looks a bit aged and could maybe use a facelift.
P.S. Minyan at Rodef Shalom on Atlantic Ave. is a five to ten minute drive. If you want there is another minyan in Margate City at the Young Israel on Ventnor Ave (I think 8401 is the addres) they appreciate visitors and the Mincha Maariv works out better since they daven Mincha right before shkia and Maariv thereafter, where as at Rodef Shalom there is an issue of Tarteh D'sosrah. Enjoy Atlantic City Responsibly!

  • Stayed: August 2013, traveled as a couple
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1  Thank Gefoorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this reviewResponded August 20, 2013

Thank you for sharing your experience with us. We are glad to hear that you and your wife enjoyed your stay with us. We hope you will stay with us again soon on your next trip to AC for another "Relaxing Getaway"

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Reviewed August 6, 2013

The location was great with easy access to the boardwalk. However, I had a terrible walk of shame on the way to my room. The hallway was full of dirty linens as well as trashbags full of garbage. I had never seen anything like this in a hotel let alone at a reputable location like a sheraton. The room itself was OK (nothing special), but I was really put off by the huge mess in the hallway.

Stayed: July 2013, traveled with family
Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this reviewResponded August 20, 2013

Thank you for taking the time to share your comments on your recent stay. We truly apologize to hear that you had to experience a mess in the Hallway on the way to your room. We have shared your comments with our team and are working hard to make sure our future guests do not have the same experience. Again we are so very sorry that your stay with us was not as comfortable as we would have expected. We hope you will try and stay with us again, this time please feel free to contact our Executive Office so we can make sure your return visit is as comfortable as possible.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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