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“Lap of Luxury in the Heart of AC”

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Sheraton Atlantic City Convention Center Hotel
Ranked #11 of 49 Hotels in Atlantic City
Brooklyn, New York
Level 5 Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lap of Luxury in the Heart of AC”
Reviewed July 28, 2013

We stayed only one night since we were only in town to go to the Beyonce concert at the Boardwalk Hall. We own timeshare at the Flagship, but it was all booked.

The room was spacious and had a nice view of AC, especially at night. Walking distance of Applebee's, Starbucks, and the outlet stores. The gym and pool area looked inviting. The lobby has a lot of traffic in and out.

The attendants are helpful and very polite. Our parking was free due to some previous room damage we identified in the room. Can be pricey for what we usually pay a night, but we liked it.

Room Tip: Ask for the best views.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Eliza626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, August 15, 2013
Thank you for staying withs us at the Sheraton Atlantic City for during your recent trip to AC. We hope you will stay with us again in the "Lap of Luxury in the Heart of AC" on your next trip.
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1,338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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Yonkers
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2013

Arrived at the hotel and was greeted by friendly staff. Room was clean and the bed was quite comfortable. Went down for a workout and was disappointed that there were no cups for water machine, no headphones (bin was empty), and floor was all wet. (You have to walk through the gym to get to the pool). Pool was nice, but small. Outdoor sunning area was barely adequate for crowd. Food in the Tun Tavern was very good. Breakfast buffet was excellent value. Was not blown away....just okay!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 29, 2013
Thank you for taking the time to share these comments with us. We are sorry to hear that your recent stay was "Just Okay." We would like to oppurtunity to discuss your stay with you please feel free to contact our Executive Office to Share more.
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Olney, Maryland, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2013

My boyfriend and I took a mini vacation last weekend to Atlantic City, and we stayed at the Sheraton. It was easy to find. We decided to do valet because it was the most convenient option. Check in was okay - the overnight staff was on shift. They weren't rude, but not very welcoming - I guess I shouldn't really expect much at 1AM. We were upgraded to a club level room, which was a pleasant surprise especially because we were able to get free breakfast. However, the walls to the rooms are VERY thin. We could literally hear toilets flushing and people's TVs, and since we were under the club room which has wooden floors, we could hear chairs moving back and forth during breakfast before we were up. That was pretty much the only negative comment I have.

I was worried about the hotel being far from the boardwalk after reading previous reviews, but it wasn't bad at all. It took maybe 8-10 minutes to get to all of the action on the boardwalk, and we were right next to all the outlet stores, which was a big plus too! When all was said and done, the valet left us with a comp water bottle in our car when we were leaving - that was very sweet, thank you :)

Overall, I enjoyed my stay and I would return when I come back to AC, if I don't feel like staying at a Casino. Great value.

Room Tip: Be careful of the 15th floor because it is right under the club lounge, which has wooden floors whic...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stayy_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 29, 2013
Thank you for sharing your experience of your recent stay. So glad to see that you and your boyfriend enjoyed our hotel and the excitment of Atlantic City. We hope to see you again soon for another "Pleasant Stay. "
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Philadelphia
Level 4 Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 16, 2013

I stayed at the Sheraton A.C. for one night during a weekend because I had show tickets and the casino rooms were expensive. This hotel's location was pretty easy to find. It's near the outdoor shopping complex. Parking was interesting. There's a self park lot across the street from the hotel that isn't really convenient if you have luggage and it's not free. Then there is valet in front of the hotel that is convenient, but is a bit pricey at $24 a day considering the casino's charge no more than $5. I chose to valet since I had luggage. The lobby was nice. It was neat, clean, and had a decent amount of seating. Check in was easy. There was a very nice woman at the front desk named Diane who offered maps of the area, etc. While walking to the room, some of the carpet was a bit stained (looked like from drinks). The room itself was fine. It was neutral decor. The bed was very comfortable. The towels were fluffy. It was a 5-10 minute drive to the casinos in the area, which was fine with me. The hotel had a nice bar/restaurant connected to it called "Tun Tavern." They had a lot of microbrews. They had a nice little variety of food, too. While there are nicer (and more expensive) places to stay in A.C., this hotel was a solid choice. I would stay here again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girlinpa78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 29, 2013
We thank you for choosing to stay with us, and sharing your experience. We are delighted to see that you enjoyed your stay and our team member Diane was able to help you feel welcomed. We look forward to having you make another "Solid Choice" by staying with us on your next trip to AC.
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Queens
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 15, 2013

Went to Atlantic City for my birthday and we stood at the Sheraton. Would go again if we can get the price that we got when we went in December. I couldn't believe the price we paid for such a beautiful hotel. It wasn't far from the boardwalk. Had an amazing time , the hotel is located right in the heart of the outlets. So if you are into shopping thats the place to be. I do recommend this hotel looking forward to going again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanisha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 29, 2013
Thank you for sharing your kind comments about your stay. We are so glad to hear that you enjoyed your stay and the location of our hotel. We look forward to welcoming you back soon on your next trip to AC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye Brook, New York
Level 4 Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 15, 2013

I stayed at this hotel on a short trip to Atlantic City. It is very clean and neat, the staff is friendly and the rooms are large and very spacious. It is a good place to stay, if you don't mind being about 10 minutes from the boardwalk. They have the Jitney service that comes right to the front of the building to bring you to the casinos.

Rooms service was quick and the food was ok, not the best. All in all, a good place to stay.

One issue: They allow pets up to 80 lbs, which is wonderful if you want to bring your pet; however, what they fail to tell you on the phone is that you cannot leave your pet alone in the room and they do not have a pet-sitting service. They require you to sign several waivers...they will remove your pet if found alone in the room and charge you $100. They will charge you for the next door neighbor's room, if they complain about your pet. All of this is understandable but they should let you know ON THE PHONE before you are actually standing at the front desk with your dog!! Ruined the trip because we were unable to do anything without our dog, which severely limited what we were able to do!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cgendalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 17, 2013
We appreciate you taking the time to share your experience. We would like to discuss your concerns about your furry family member's stay with us, please feel free to contact our Executive Office to share more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
Level 6 Contributor
1,844 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
Reviewed July 14, 2013 via mobile

This hotel is located right next to the convention center. The rooms are basic no frills. Do not get a room near the ice machine. It's so loud! There is self parking for $5. Valet parking is much more.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Autumn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAC, General Manager at Sheraton Atlantic City Convention Center Hotel, responded to this review, July 15, 2013
Thank you for sharing your comments about your recent stay we hope you will choose to stay with us again soon. Please feel free to contact our Executive Office when booking your return stay so we can make sure your stay with us is as comfortable as possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Atlantic City Convention Center Hotel

Property: Sheraton Atlantic City Convention Center Hotel
Address: Two Convention Boulevard, Atlantic City, NJ 08401-4137
Phone Number:
Location: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Atlantic City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Atlantic City Convention Center Hotel 3.5*
Number of rooms: 502
Official Description (provided by the hotel):
Sheraton Atlantic City Hotel is near celebrated shopping, lively casinos, and the world-famous boardwalk. Adjacent to the Atlantic City Convention Center, our accommodation has 20 meeting/event spaces. ... more   less 
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Also Known As:
Sheraton Atlantic City Hotel Atlantic City
Atlantic City Sheraton

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