This hotel really dropped the ball. First, I had confirmed reservations in two non-smoking king rooms booked thru my casino host. Upon check in, non-smoking rooms with a king bed were unavailable. Had no choice but to take a smoking room.
Woke up first morning covered in bed bug bites on my legs and chest/stomach. I had video and pictures taken by hotel security of said bites and my wife took them too. I was guaranteed that the hotel was not going to charge me for my weekend at the Water Club but 4 weeks later they charged my credit card over $800 for 2 nights in their dump.
They refused to answer my calls, emails and messages left. And my credit card company told me "too bad, you stayed their"
Really? The Water Club has not been responding to letters from my attorney either. Great hotel, but they really screwed me by not caring.
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- Also Known As:
- The Water Club By Borgata Hotel Atlantic City
- Water Hotel Atlantic City
- The Water Hotel By Borgata