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Reviewed October 2, 2018

This hotel is fabulous ! Clean rooms, great restaurants ,great entertainment,& fabulous customer service . Many gambling choices also . Close to Brigantine beaches and shopping and major hwys . Your only a short drive from beautiful Cape May

Date of stay: August 2018
1  Thank Francesca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2018

Usually we stay at one of the Borgata's classic rooms but decided to try the Water Club this time. Aside from the view and it was drastically quieter than our usual room, it was not worth the money. Also, it needs some updating as the furniture is noticeably "distressed". Will stick with the Borgata next time.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank JerseyGirl1718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2018

The rooms are nice but I think they are needing updating..Been here before and I noticed the rugs and furniture starting to take a toll. Lovely outside with the pools and hot-tups. Still prefer this over the Borgata Hotel because of no children. I will never understand why people take kids to the casino!!!

Room tip: ask for an ocean city view.
Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
2  Thank lalablue426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2018

Visiting The Water Club is always a great experience. Great service, fine rooms, and best of all no kids running around! If you are an adult couple looking for simple elegance in a quiet, relaxing environment the Water Club can’t be beat.

Room tip: Get a room on the upper floors for a spectacular view
Date of stay: August 2018
Trip type: Traveled as a couple
5  Thank ForestHillsJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2018

The management of this hotel regularly and consistently mischarges and overcharges large amounts of money to customers debit/credit cards that they have on file. Its not only an embarrassment to the MGM Corporation, it happens to be illegal.
Ive been victimized by this Hotel management so many times that I cant stay there without having to check my banking account before, during, at checkout and then monthly to get these bogus charges removed over and over and over again. Twice the overcharging exceeded $500 taken from my account and it took up to a month to get my account corrected.
In every single instance the Hotel finally admits its error but never once has anyone returned a call to apologize for the ridiculous amount of inconvenience. I once got stuck with over $500 of Spa Fees (after I left the Hotel) for another Borgata customer that had nothing to do with me.....44 phone calls later and a personal trip to sit with the Spa Manager did the process finally start to refund my stolen money. Not one return phone call from Hotel accounting office or any Hotel management. Disgusting unprofessional behavior.
I had over $200 in Bank fees one month due to Water Club putting false charges on my room and refusing to calling my bank in a timely manner to correct their $500 mistake. Never reimbursed. Never apologized. This is how criminals act.

BEWARE OF CREDIT CARD FRAUDULENT CHARGES BY WC / Borgata EMPLOYEES. .

Room tip: City View is better
Date of stay: July 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
4  Thank CMD65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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