We arrived separately as I was already in Jersey visiting family so I checked in earlier and had a chance to settle in. We stayed 2 nights (July 19th-21st) on the 17th floor corner room (comped from his first time at the property 3 months ago). The room was bright and attractive (though had to call housekeeping to re-clean (carpet was not vacuumed properly and dusty). It was my birthday and our anniversary celebration so upon check-in we asked about being comped for dinner - no luck on that one but asked about the comedy club, and they comped us 2 tickets for the following night. We walked around the floor, gambled a bit (had to go buy drinks - couldn't find any servers) we played $1-$5 slots in the "Salon" for a couple of hours and basically blew hundreds on other machines that didn't seem to pay out. Still, the room was comped so we expected to spend $$$. Stood in line at 11:30pm for Noodles at "Noodles" and unfortunately it didn't live up to reviews. The 2nd day we drove to Ocean City (Valet service was great - and only $5 during your stay and they give you a nice cold water for your trip). Wanted to enjoy a nice beach afternoon since I spent summers there growing up. It has changed (what hasn't?) so many people but the weather and waves were great and worth the 25 min drive. We got back to the room at 6pm and it still wasn't made up. So we had our cocktails (brought our own wine and soft cooler of cheeses, etc.) and headed down to the comedy club at 8:30 after arranging for maid service. The show was about 90 min long and 30 minutes of funny. I have no issues with crude jokes, but felt bad for some of the seniors in the crowd as the first comic was REALLY awful and even most of the crowd seemed embarrassed for him. If you like hard-core NY humor (and don't mind comics humping guests on stage) you'll have a decent experience - but would not go again if I had to pay even the small fee of $20/ticket. Had 10:30pm dinner reservations at Izakaya, nice atmosphere- definitely caters to the 20-something club crowd, we like the small plate idea and the "special" Monday menu was OK, but my husband is a chef and unfortunately had to send the sushi back as it was warm, so a bit of a disappointment. They do not have hot sake, which is a favorite of mine though I realize the cold sake is more "in", I just like the hot stuff with sushi. (We ended up buying a bottle of wine). The ribs were delicious, but again each plate is $7 so don't think that this is a deal. If you order the beef and scallions - you'll get 2 bites. We eat out weekly so spending $100-150 for dinner is expected, but should have gone to Sea Blue instead. We grill all the time so steaks were not our goal. We were up until 4am dancing and losing money at the tables - and table players take heed... we spent $400 in about 2 hours and we only rated as spending $100. I played slots again for a bit (read that Borgata has some of the loosest slots in AC - but honestly, these were the tightest I've seen, I normally gamble about $500-$1000+ and usually end up losing only a couple hundred which is more than fare for a night or two of fun, but this trip we lost about $1500.) The Metropolitan was great at 4am for a late night munch (since we hardly ate at Noodles...) Pools were too crowded to consider (we hate lines) plus they close at 8pm, what is up with that?? Unfortunately we came back to the room at 5am-ish and found our door ajar with the security lock propping it open. I immediately went down to the front desk, obviously the maid inadvertently did this as they didn't clean until after 9pm. But this was pretty freaky, the front desk said we could file a report with a detective, but it was late and said I'd see if anything was missing in the morning, but nothing turned out to be, but again, this should NEVER have happened. They offered nothing for the inconvenience, I had to ask for an extended check-out (which I got), but still uncomfortable the way that was handled. Overall we felt some staff/management had an attitude. But the Sunroom staff was super friendly and throughout the casino when you are paying for drinks they seem to treat you better, its unfortunate that they do not educate/train the staff enough. This place really could grow by leaps and bounds if they had more consistancy with courteous service. The 3rd day we decided to try the buffet for variety (there are only 3 places for casual dining. The buffet was a HUGE mistake. If quantity is more important thank quality, you'll be fine here, but not for us. The hotel is pretty and we found mid-week to be filled with young and seniors only (as our age-group works and probably goes on weekends). Just don't expect too much even if you are a generous tipper, you still may not get any satisfaction from the overall service at this hotel. We will stay at Harrah's next time or Mohegan Sun or the new MGM at Foxwoods which are closer to home. However, I would recommend to try and least once (but not at full rack rate).
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- Also Known As:
- The Water Club By Borgata Hotel Atlantic City
- Water Hotel Atlantic City
- The Water Hotel By Borgata