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The Water Club by Borgata
Ranked #2 of 50 Hotels in Atlantic City
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice but ...”
Reviewed July 2, 2014 via mobile

Here now for my husbands birthday. Rule is cannot get admitted to pool until 3:00 on day of check in ... And I get it rules are rules... But pool not crowded, rain expected all day tomorrow so I expected to be able to get into pool area 1 hour earlier. Answer from hostess if you were high roller we might do something. And AC wonders why they can't get business ???? Make the guest feel special and welcome -rule 1
Not coming back and suggest you go to Foxwoods !

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Margras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,059 reviews from our community

Traveler rating
    514
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    123
    74
    64
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 2, 2014

If you want to save money stay away from this hotel. First off my family and I weren't able to use the pool until after three. I didn't pay to not be able to fully use the amentities available. The staff at hand was extremely unprofessional and rude. When questions were asked the staff seemed clueless. An establishment that prestigous should have jacuzzi style bathtubs in the suite rooms. The mattresses shouldn't be anywhere close to comparable to cardboard (which they were). To top off all these petty issues, the food was terrible. We might as well have gone to a local mcdonalds. The calimari was greasy, the oil was stale, the potatoes were runny. Plate sizes were very unproportionate. To sum up, this was a wasted vacation and am very dissapointed in The Water Club. The only reason we stayed was for the Hall and Oates concert. Next time we'll just stay somewhere else.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank redbeard23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanna M, Guest Relations Manager at The Water Club by Borgata, responded to this review, July 9, 2014
redbeard23- We are sorry you were so disappointed with your visit to The Water Club. To clarify, customers may use the pools earlier than our hotel check-in time (4pm Monday through Saturday and 5pm on Sundays) and the entire day of checkout. As we have no excuse for the manner in which you describe our team members, we will use your comments to try and improve on this area. The same holds for your description of your food items. Again, we apologize that your visit wasn’t more enjoyable. We hope you enjoyed the concert!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colts Neck, New Jersey
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 2, 2014

I'm not a gambler therefore staying in a beautiful, well appointed room is important to me since I spend time in the room while friends go to the casino floor. These rooms are soothing in their color scheme- think ocean & sand. The views from most rooms are of the bay and tributaries and ocean. The robes are lush, beds are comfy, pillows are supportive and the rooms are spacious. The Large Bathroom with the "rain shower" - Ahhhhh... Make sure you go to one of their pools and take a day or at least half a day to book a service at Immersion Spa on 32nd floor.

Room Tip: Ask for a "Vista Room" upgrade - It's a beautiful corner room with windows on 2 walls...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MissCyndi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2014

My friend and I decided to stay at the Water Club to have a "fancy" room. The room was nice--a notch of a an upgrade from the regular rooms at the Borgata. My bed was comfortable, but I have slept in much more inviting beds. The glass enclosed shower with the dual shower heads was a nice touch also, but nothing to write home about. There are no perks to paying a little extra (i.e., like free use of the fitness facility) for the small upgrades. I would not pay the extra $20-$40 a day again to stay here.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank deesju13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 1, 2014

Had a super 3 night stay with a corner suite overlooking "the lake", with beautiful sunset views.
Enjoyed the drinks in the Sunroom at the bar, dinners at Bobby Flay and Wolfgang Puck.
Lots of slots and low table games. Wish I could have gone home with more money then I came with!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kcgraysiebert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 30, 2014 via mobile

First time staying at the Water Club and I was impressed. The bed was clean and comfortable. The bathroom was excellent. The shower was the best part. The casino is clean and the food court was good. I would recommend this place to everyone.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank trioradio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 29, 2014

I recently was given the opportunity for a complementary room for a few nights on the Water Club side of the Borgata. For those unfamiliar, the Water Club is to the Borgata what Encore is to the Wynn Las Vegas.

Other than the epic walk from the parking garage to the Water Club, the room was very nice - just a notch below Revel (things you would not normally notice are at Revel and not the Borgata properties, which are the three nicest, in my opinion, like use of real tile in the bath, more digitized rooms, and free WiFi, but then again, Revel just announced another bankruptcy / auction.

I'll keep my review relatively brief. You get everything you'd get staying in the Borgata, with the difference being nicer rooms, access to the spa, barbershop, and salon; the indoor/outdoor pools, and personalized check-in/out (much shorter line here than on the Borgata side).

They need to keep a convenience store open more hours, however. There's no alternative marina-side.

Room Tip: Just indicate your preferences when you book online, over the phone, et. al.
See more room tips
  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Water Club by Borgata

Property: The Water Club by Borgata
Address: 1 Renaissance Way, Atlantic City, NJ 08401-6001
Location: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Atlantic City
#3 Romantic Hotel in Atlantic City
#3 Business Hotel in Atlantic City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Water Club by Borgata 5*
Number of rooms: 800
Reservation Options:
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Also Known As:
The Water Club By Borgata Hotel Atlantic City
Water Hotel Atlantic City
The Water Hotel By Borgata

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