So I planned my 40th bday weekend at the Borgata hotel for months! I specifically asked for the lowest floor possible due to a medical condition. Sure no problem they said. Are you sure? Not a problem. I get there, no lower floors. The Bobby Flay restaurant service was awful couldn't speak english well at all. Lastly the Old Homestead restaurant sat us at a horrible table, no drinks for 35 minutes, forgot an appetizer and they double charged me for it! Then they charged my credit card for a spa appointment that wasn't even mine! Terrible management, service and overall experience. I wouldn't go back for anything. I sent email complaining my situation and they said we are so sorry for your experience. Thank you for your time and email. Really? No we are sorry here is a room comped or here is a 50 gift card for dinner. What a horrible hotel. DON'T GO!
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- Also Known As:
- The Water Club By Borgata Hotel Atlantic City
- Water Hotel Atlantic City
- The Water Hotel By Borgata