This is my second time to stay. The main reason - its their swimming pools esp the Immersion pool up 32nd floor. One would ask who goes to Atlantic City in the dead of winter and not play in the casinos? Its this hotel's swimming pools and the spa.You can use the Immersion pool if you use their spa services.This hotel has a feeling of exclusiveness unlike the Borgata. As the second time around, I noticed that the place needs upkeeping. Some cushions are frayed, the leather pillows in the rooms are scratched.. The rooms can use some damp dusting on the edges.The shower head feels like rain and it needs a little figuring out how to use them The bathrobes were itchy. You need to bring bleach or hand sanitizer to clean the TV remote which was dirty.(this goes to any public place you stay anyway). The sheets are not that smooth and the bed is not as comfy. I just used the Sheraton hotels about 6 months ago and cannot help but compare. The Sheraton hotel beds are softer. I have a little problem with the check out. Its 11am or you' ll get extra charges. We had a spa service scheduled at 11am till 12pm. We asked for a late check out for at least 12:30pm but they were unable to do it (on a Monday morning).So what we did, we left our luggages at the Concierge instead of walking back and forth to the parking lot. One can take a shower in the spa area and dressed up from there. It would be customer friendly to grant a late check out since we were using their spa services anyway. It turned out good but at the back of my mind, something was not right. For all its worth, I could have easily have a 30 minute leeway.Some hotels have late check outs of 1pm. But rules are rules.The Immersion pool opens at 8 am, schedule your spa services at 10am, ask for an extension till 12 noon. This way you won't feel rushed.
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- Also Known As:
- The Water Club By Borgata Hotel Atlantic City
- Water Hotel Atlantic City
- The Water Hotel By Borgata