We extended our stay here because of how ell we were treated.
We stayed 5 nights altogether. The rooms are exceptionally clean and tidy and have cable tv and a bar fridge. There was one really hot day where we needed aircon which costs about $10us extra per day.
The breakfast is delicious - eggs, toast, coffee. The manager really cares and has a great memory - he greets you with your name and remembers how you like your breakfast cooked and similar things.
The hotel is about a 5 minute walk to the beachfront which has really nice restaurants. Around the corner is an ATM and small shops, markets, laundry and tour office.
I can understand people saying that they felt unsafe. We saw people smoking crack down the road from the hotel on one occasion. However, there is a large police and army presence around the town and we walked back to the hotel quite late on occasions and were never harassed or approached. We were cautious and didn't carry valuables late at night. The hotel itself has 24 hour security.
When we factored in that breakfast is included and we have access to tv and aircon, this place offered much better value than hostels around Santa Marta.
The little things made the difference - keeping our valuables in the hotel safe when we went on a 5-day trek, moving our damp shoes into the sun so they dry, free drink on arrival, etc.
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