Fortunately we reserved for one nite only .
They put us on the 6th floor and initially the elevator worked , after we returned we had to use the stairs because the elevator wasn't working anymore .
Only when we checked out did we find that they did have some rooms with ac but they never checked with us
I asked If they were going to make an adjustment on the rate and all they said was ... sorry !
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- Also Known As:
- Betoma Hotel Santa Marta