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“Great hotel”

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Casa de Isabella - a Kali Hotel
Ranked #3 of 69 Hotels in Santa Marta
Certificate of Excellence
Reviewed July 8, 2013

We stayed in Suite 9 which was extremely spacious and comfortable and had a lot of natural light. It also had stairs leading up to a private rooftop plunge pool and lounge area which was a great way to cool down in hot Santa Marta. The receptionists speak excellent English and can help arrange activities. Near a lot of restaurants. A great hotel.

Room Tip: I believe both suites have private plunge pools on their rooftops. Worth it!
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  • Stayed: July 2013, traveled as a couple
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Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded July 23, 2013

Thank you for the wonderful review. We require all receptionist speak english and of course dedicated on helping guests arrange tours and restaurants.

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314 - 320 of 668 reviews

Reviewed June 21, 2013

We stood 2 nights there back from Tayrona. Very good experience, nice hotel, very clean and very friendly and helpful staff. The central location permits to easely walk to the seeside as well as to the "zona Rosa" with good restaurants and bars

Stayed: June 2013, traveled as a couple
1  Thank DeLuDa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded July 3, 2013

Thank you for the review and making s your selection while in Santa Marta. We hope you can return soon!

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Reviewed June 12, 2013

We spent two nights at Casa de Isabella (one before and one after our stay in Tayrona National Park). At the time of writing the hotel was ranked number one on Tripadvisor. While we cannot compare it to other hotels, our experiences were 100% positive. The staff speaks excellent English. Everyone was very friendly and very, very helpful.
The room is gorgeous, with a great bed and even better shower (which was especially nice after the showers we had before and after). They let us store our bags overnight while we hiked in Tayrona.
Breakfast was great with lots of different options, both international and Colombian (although "vegetarian" and "no meat" were hard to comprehend for the kitchen staff). It's a short and safe walk to a lovely area of town with lots of small restaurants with outdoor seating. There's a small pool on the second floor which our kids really enjoyed.

  • Stayed: March 2013, traveled with family
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1  Thank RoverRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded June 17, 2013

Thanks for selecting us as your hotel while visiting Santa Marta. We hope you can come back again soon!

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Reviewed May 28, 2013

The title says all! The hotel is very nice & cozy. The staff was excellent, very helpful, especially Franklin Linero, who was waiting for us at the entrance on the day we arrived. The room was pretty big and though it was on the first floor, there was no noise, in fact, Franklin promised us that. And the location, couldn't have been better. It was walking distance from the Plaza de Novios; the Cathedral and the beach, all very important places in Santa Marta. I would happily go back again.

Room Tip: Though the rooms 9 & 10 would be the best, even room 3, which is on the first floor is pretty go...
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  • Stayed: May 2013, traveled as a couple
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Thank SChaudhuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 29, 2013

Thanks for the review and Franklin is a great guy who really understands customer service. The comment about the noise is interesting as I too feel that there is no noise in any of the rooms yet some guests may be sensitive to it on first floor. Eitherway we discount first floor to reflect this possibility but I agree with you in there is little if any noise in my opinion. Maybe it is only when we are completely full. not sure but possibility is reflected in rate.

Thanks for the great review.

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Reviewed May 25, 2013

My girlfriend and I were fortunate enough to stay at this wonderful hotel from the 24th – 27th January 2013. We were staying in room 7.

The whole experience was fantastic.

The staff were great and more than helpful. You could sense that they were proud and happy to work in the hotel.

Breakfast was top notch – good choice, service and quality food.

They offer many nice touches, one of which being able to order from the menu of restaurants in the city and the hotel taking care of the order and delivery without any charge. The bathroom products are extremely high quality provided by L'Occitane. You are provided with an IPAD, Apple TV and free WiFi. Also, some minutes for international calls and domestic calls.

Although the hotel was fully occupied you don’t get the slightest sense of overcrowding. A reason for this maybe that 2 of the suits have private pools and terraces.

I have been lucky enough to stay in many hotels all around the world and have to say that Casa de Isabella ranks as a favourite.

We are already planning our next trip and would definitely like to combine a return to Casa Isabella with the newer property (Villa Maria) in Sierra Nevada which also looks wonderful.

I got the feeling everyone working in Casa Isabella wanted to make you leave having had the best experience possible. It certainly worked.

All in all a first class, top quality hotel. Staff are a credit to the hotel.

  • Stayed: January 2013, traveled as a couple
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1  Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 29, 2013

Thanks for this wonderful review. We really do have a great staff who I believe love their jobs. It is why we have the "Optional tip" on room rate. This is to build a team approach. I even hate staying at a hotel and trying to decide what to leave a cleaning person or receptionist. That receptionist or cleaning person is just as important as the other in my stay experience.

When you return please email hotel as we will be running some package deals with Villa Maria and Casa de Leda or Casa de Isabella.

Thanks again.

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Reviewed May 22, 2013

We just returned from stay at Casa de Isabella for our son's wedding in Santa Marta. The staff was outstanding - very attentive, going out of their way to accomindate our every need. Our spanish is poor at best, several of the staff spoke english, were mindful of our safety, and were able to point us to some great restaurants. We stayed in rooms 1&2 which are nicely done and comfortable - although sometimes a little noisey due to there location under the pool and next to the front desk.

Room Tip: Room 2 had temperamental hot water and a slow drain in the shower. Suite 10 is spacious - be carefu...
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  • Stayed: May 2013, traveled with family
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Thank cuervoslammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 24, 2013

So happy you enjoyed your stay with us and also took the time to offer a review. We have priced Room 1 and 2 at a lower rate as all our first floor rooms to compensate our guests as when we are busy there can be additional noise. We built all rooms with double walls to insulate against noise and outfitted windows and doors in hand crafted Narzarino wood as well. However nothing in 100% in life:( Hope you can return soon and also try Casa de Leda or Villa Maria.

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Reviewed May 22, 2013 via mobile

We stayed at Casa de Isabella and its new incarnation Casa de Leda for about 6 nights. Without doubt the most comfortable, relaxed place we stayed in Columbia. Staff are always welcoming and smiley. Rooms are beautifully designed and cool. The place is centred perfectly for restaurants in nearby square and became a much needed hub for short trips to Tayrona, Minca etc.

  • Stayed: May 2013
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Thank chilliconcarne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 24, 2013

Thank you for your wonderful review and also having an opportunity of trying both properties in El Centro. We are really excited and proud of Casa de Leda as a First Class Spa Hotel. We have spent 2 years designing and building with every detail we can imagine in mind. We hope to complement Casa de Isabella with her new sister property.

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Additional Information about Casa de Isabella - a Kali Hotel

Address: Carrera 2 N. 19-20 | Centro, Santa Marta, Colombia (Formerly Casa de Isabella Hotel Boutique)
Phone Number:
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 69 Hotels in Santa Marta
Price Range: $80 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa de Isabella - a Kali Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Casa de Isabella pays homage to the charm and history of Santa Marta's colonial era while ushering in a future rich in culture and beauty. Founded in 1525, Santa Marta is Colombia's oldest city. Its natural port provided a refuge from long journeys on Spanish galleons, and its position on the north coast allowed explorers to use it as a base camp for trips to the interior. Casa de Isabella sits in the Centro Historico, the Old City of Santa Marta. This area, first developed after the Manzanares river receded in 1850, holds buildings that reflect traditional Mudejar architecture. The building's original owners inhabited the house for four generations and contributed significantly to the city's growth in the 19th and 20th centuries. In renovating the hotel for the modern era, we consistently chose classic style, maintaining the original integrity of the building and its surrounding neighborhood. Our guests feel the simplicity of Santa Marta's natural charm while enjoying modern comforts. From the greenery of the courtyard to the intimacy of a personal rooftop pool, Casa de Isabella fuses the tranquility of Colombian culture with top quality hotel conveniences. With lighting fast Wi-Fi, complimentary I-Pads, and Apple TV, as well as restored furniture and handmade adornments, this hotel stays anchored in tradition while looking ahead toward a bright future. We have proudly renovated the most beautiful boutique hotel in the Colombian Caribbean. ... more   less 
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