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“Truly Outstanding Service!”

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Casa de Isabella - a Kali Hotel
Ranked #2 of 67 Hotels in Santa Marta
Certificate of Excellence
Reviewed May 22, 2013

We just returned from stay at Casa de Isabella for our son's wedding in Santa Marta. The staff was outstanding - very attentive, going out of their way to accomindate our every need. Our spanish is poor at best, several of the staff spoke english, were mindful of our safety, and were able to point us to some great restaurants. We stayed in rooms 1&2 which are nicely done and comfortable - although sometimes a little noisey due to there location under the pool and next to the front desk.

Room Tip: Room 2 had temperamental hot water and a slow drain in the shower. Suite 10 is spacious - be carefu...
  • Stayed: May 2013, traveled with family
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Thank cuervoslammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 24, 2013

So happy you enjoyed your stay with us and also took the time to offer a review. We have priced Room 1 and 2 at a lower rate as all our first floor rooms to compensate our guests as when we are busy there can be additional noise. We built all rooms with double walls to insulate against noise and outfitted windows and doors in hand crafted Narzarino wood as well. However nothing in 100% in life:( Hope you can return soon and also try Casa de Leda or Villa Maria.

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Reviewed May 22, 2013 via mobile

We stayed at Casa de Isabella and its new incarnation Casa de Leda for about 6 nights. Without doubt the most comfortable, relaxed place we stayed in Columbia. Staff are always welcoming and smiley. Rooms are beautifully designed and cool. The place is centred perfectly for restaurants in nearby square and became a much needed hub for short trips to Tayrona, Minca etc.

  • Stayed: May 2013
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Thank chilliconcarne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 24, 2013

Thank you for your wonderful review and also having an opportunity of trying both properties in El Centro. We are really excited and proud of Casa de Leda as a First Class Spa Hotel. We have spent 2 years designing and building with every detail we can imagine in mind. We hope to complement Casa de Isabella with her new sister property.

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Reviewed May 7, 2013

This was probably my favorite hotel I've ever stayed in. It was so chic and cool and there are so many amenities. They greet you with a glass of juice and they tell you all about the town. You can sit on the upstairs deck and watch the sunset with a cocktail. They have ipads for you to use. The rooms have Apple TV and you can watch Netflix and other stuff. The breakfast was so delicious. I love Santa Marta and I love this colorful place. My wife and I were so sad to leave. My one critical comment: Don't expect too much from the pool.

  • Stayed: March 2013, traveled as a couple
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Thank Gillstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 8, 2013

I first want to say this is such a nice review that it made me feel so proud. We really try to make our guests comfortable and get a great value and when someone says we are their favorite hotel ever it really is a nice compliment.

I also am glad you had a chance to say at Villa Maria our property next to Tayrona. We really want guests to try it as we feel it completes a trip to Santa Marta and gives a foreigner areally different experience which they take home with them forever.

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Reviewed May 5, 2013

I had some reservations about staying with my family in the old part of Santa Marta on our way to Parque Tayrona. We spent a total of 4 nights here.

These were quickly dissipated on arriving. We immediately felt "at home".
We stayed in room 10 which is very tastefully decorated, everything works and is immaculate. It has a rooftop terrace overlooking the bay with a very small private pool/jaccusi. Quite splendid for sunset coctails!

The place has a very relaxed, and serene feeling about it. The staff, Franklin, Ana, Blanca Luis and Javier are absolutely charming and will pamper every wish. Breakfast is delicious... try the " arepa con huevo".

As for the old area of Santa Marta is has a wonderful languid feeling of another era. Lots of small restaurants and bars and in May was wonderful.

We would definitely love to return. You can choose Casa de Isabella without any hesitation. This is a perfect luxurious modern boutique experience.

Room Tip: Room 10. It really is worth the difference.
  • Stayed: May 2013, traveled with family
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1  Thank Impresionist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 6, 2013

Thank you for the great review and also discovering the Old City of Santa Marta. This is why we choose to invest in our hotels here and near Tayrona. The renaissance of the old city is underway with an ecletic mix of restaurants. Although still a work in progress it is not touristy and a true sampling of Colombia.

Casa de Isabell and Casa de Leda serve as perfect centerpoints to Tayrona, Taganga, Rodadero etc.. We hope next time you can stay at Villa Maria our property next to Tayrona. It is a very special place and part of our properties.

We hope you can return soon as well.

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Reviewed April 29, 2013

This is a 2nd review of Casa de Isabella, the first one back in November 2011.
As promised, if we were going back to Santa Marta, we would again stay at Case de Isabella and we did in the beginning of April 2013. It's so rare to find an establishment that continues to strive for perfection almost 2 yrs later, but the staff (if possible) has shined even brighter than our first visit. Upon our entrance, the story of the Hotel and the Tamarind tree is a nice touch. Finishing it off with some fresh Tamarind juice from that same tree makes the history story priceless. We were fortunate to have a room with private jacuzzi upstairs overlooking the city. Breathtaking sunset view while enjoying a pleasant breeze in the hot Santa Marta sun. As far as the room, it was just as beautiful as it was almost 2 yrs ago. The bathrobes, L'Occitaine bath products and Apple TV help enhance the experience. Add breakfast to those beautiful rooms and it's amazing that the prices are as low as they are. By the way, the breakfast was outstanding and they give you many choices to choose from. We were offered a tour of their new spa that , if not open now, will be opening shortly and can't wait to return and see it open. Of course, after 2 stays at Isabella, we may not want to go anywhere else. Thank you to the staff who went out of their way to treat us like royalty while there. Thank you to the owners for bringing the public a 5 star hotel, and a 5 star staff, at rock bottom prices. When visiting Santa Marta, there really is no competition for your hotel stay. Keep up the great work!!!!!

  • Stayed: April 2013, traveled as a couple
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Thank Bbarone216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded May 6, 2013

Thank you for the wnderful review and most of all the fact that we not only earned your return trip but improved upon your experience. This is our goal in building a consistant clientele.

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Reviewed April 25, 2013

Casa Isabella rocks!!

We just returned from a lovely three night stay (April 20-23). We found all of the rooms really great -- beds were comfortable, and the bathrobes, L'Occitaine bath products and Apple TV in every room was terrific. We spent most of the afternoons poolside and positioned ourselves on the suite rooftops during sunset cocktail hour (oue group of 20 had whole house exclusivity, so we shared all of the space). It was a fabulous stay and a perfect calm and relaxing last three nights to an exciting but busy 2+ weeks traveling throughout Colombia (Bogota, Manizales, Medellin, Cartagena).

Hands down the best part of Casa Isabella was the staff. Franklin is a one-of-a-kind gem, and he could not have been more gracious and kind and helpful and professional. He went way above and beyond. Ana and Francisco were also fabulous, as was Ingrid and the rest of the crew (Jason, Ada, David, Donner, Dover, Luis, Raquel, Ledy, Emilee, Nedy) who we seldom saw, but knew were a vital part of keeping Casa Isabella running like a well-oiled machine.

The welcome tamarindo juice was delicious and refreshing, and having a choice of five breakfasts was great (all were delicious). Francisco was a hero delivering everything with lightening speed running up and down the stairs between the kitchen and the tables. One afternoon Ana prepared homemade empanadas and the most delicious guacamole (off of the menu) for us while we sipped cocktails in the pool.

Think of Casa Isabella as a wonderful boutique bed and breakfast (with a small bar to order cocktails and libations). Although they don't have a restaurant on site, they served delicious breakfasts and there are many cafes and small restaurants nearby for lunch and dinner.

Room Tip: Splurge for the rooftop suites with their own private jacuzzi pool. Downstairs rooms, especially ro...
  • Stayed: April 2013, traveled with friends
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Thank TeresaBeall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded April 30, 2013

Thank you and your group so much for selecting our hotel for you Santa Marta extension. We really feel your approval means a lot as your tour company travels the entire world. We hope when you return you can try our sister property Casa de Leda and Villa Maria. Three days is not sufficent:)

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Reviewed April 23, 2013

We stayed here during out trip to Santa Marta. We arrived late in the afternoon with no reservations and were lucky to get the last 2 rooms that were vacant. We actually did that at the beginning and at the end of our trip. Although we were on the ground level right in front of the kitchen our rooms were very quiet even during the breakfast preperation. We all loved this hotel and especially the wonderful staff. They were very helpful in telling us were to go. We never have plans when we travel and we depend on reccomendations from people we meet. They spent a lot of time with us and we had a wonderful time in the area. This hotel is a lovely, clean, calm and comfortable oasis in the middle of crazy Santa Marta. Our apple tv worked perfectly and the breakfast is wonderful!. I can't imagine a better experience!
We also stayed at the Villa Maria and had an equally wonderful stay. The property is beautifull and perfectly kept. The staff is professional and accommidating. The food is delicious. There are also 2 magnificent dogs to play with.

Room Tip: All the rooms are great.
  • Stayed: April 2013, traveled with family
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Thank jamie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded April 26, 2013

Thank you for this great review. The staff is our core and we have the best. We are constantly rying to organize things better and want to focus on the reception being their to help guests make the mos of their time in Santa Marta.

Thank you for also mentioning the Apple TVs and L'Occitante products. These as well as our bedding and free international call from rooms are all by design. We want a guest to get as much as possible in their rate rather than charge for these extras. I have always hated this about hotels and why we simply try to make a great rate which won't have those hidden charges at checkout.

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Additional Information about Casa de Isabella - a Kali Hotel

Address: Carrera 2 N. 19-20 | Centro, Santa Marta, Colombia (Formerly Casa de Isabella Hotel Boutique)
Phone Number:
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 67 Hotels in Santa Marta
Price Range: $71 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa de Isabella - a Kali Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Casa de Isabella pays homage to the charm and history of Santa Marta's colonial era while ushering in a future rich in culture and beauty. Founded in 1525, Santa Marta is Colombia's oldest city. Its natural port provided a refuge from long journeys on Spanish galleons, and its position on the north coast allowed explorers to use it as a base camp for trips to the interior. Casa de Isabella sits in the Centro Historico, the Old City of Santa Marta. This area, first developed after the Manzanares river receded in 1850, holds buildings that reflect traditional Mudejar architecture. The building's original owners inhabited the house for four generations and contributed significantly to the city's growth in the 19th and 20th centuries. In renovating the hotel for the modern era, we consistently chose classic style, maintaining the original integrity of the building and its surrounding neighborhood. Our guests feel the simplicity of Santa Marta's natural charm while enjoying modern comforts. From the greenery of the courtyard to the intimacy of a personal rooftop pool, Casa de Isabella fuses the tranquility of Colombian culture with top quality hotel conveniences. With lighting fast Wi-Fi, complimentary I-Pads, and Apple TV, as well as restored furniture and handmade adornments, this hotel stays anchored in tradition while looking ahead toward a bright future. We have proudly renovated the most beautiful boutique hotel in the Colombian Caribbean. ... more   less 
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