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“Clean but boring” 3 of 5 bubbles
Review of Hotel Tequendama Inn Santa Marta by Sercotel

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Hotel Tequendama Inn Santa Marta by Sercotel
Ranked #64 of 68 Hotels in Santa Marta
Tampere, Finland
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Clean but boring”
3 of 5 bubbles Reviewed March 29, 2012

We stayed here for one week when arriving to Colombia. The hotel is pretty close to the airport, but faraway from everything else. We took a cab to El Rodadero and Santa Marta every night since there's nothing to do or see around the hotel. If you want to hang on the beach every day and go to bed early every night this place is for you. The beach is ok (but you need to pay for shade and chairs), and there are two tiny pools as well. The breakfast was boring (but first day when we arrived just after breakfast was over, it was a nice touch to still serve it to us), as was the whole menu. And expensive as well.
The room was nice and very clean, but being on second floor it had no view and the balcony was really small anyway. We didn't get warm water in the shower, and since only two persons barely spoke english (the other being a waiter), we never had it fixed.
I wouldn't stay here again on my vacation.

Room Tip: The higher floors probably have a view of some sort.
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  • Stayed February 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Susanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisJorgeJimenez, Community Manager at Hotel Tequendama Inn Santa Marta by Sercotel, responded to this review, October 25, 2012
Dear Susanna H:
In advance we thank you for the confidence placed in us by choosing to enjoy their holiday in Hotel Tequendama Inn Santa Marta Hotel Tequendama Society, chain of tradition and excellence in service for 59 years in Colombia.
We regret any inconvenience you may have had during your stay. Likewise, we tell you that we are making improvements to retell his gracious presence in our hotel. Within these quality processes, this is a phased implementation of hot water at 100% of the rooms, finding recreation programs for adults and children throughout the day in high season supported by a travel agent present in the facilities which offers a number of options to meet the most destination.
Moreover, taking advantage of our excellent food and beverage service and by valuable comments, we implemented a breakfast bar based on a broad product range consists of cold juice, a choice of fruit, cereals, breads, hot drinks and proteins.
Thanks to your feedback, we implemented the necessary changes and look forward to your visit again wishing you have a memorable experience in the Tequendama Inn Santa Marta
Sincerely,
Operations Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Hotel Tequendama Inn Santa Marta by Sercotel

Property: Hotel Tequendama Inn Santa Marta by Sercotel
Address: Kilometro 8, via Pozos Colorados, Santa Marta 470001, Colombia (Formerly Hotel Tequendama Inn)
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #64 of 68 Hotels in Santa Marta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tequendama Inn Santa Marta by Sercotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the exclusive zone of “Pozos Colorados” between” the airport Simón Boliva and the historical center of Santa marta, the hotel Tequendama Inn Santa Marta is the ideal place to rest peacefully.In this place, the charms of the caribbean join to the magic of Sierra Nevada to create a Paradise environment with beatifull beaches and specially quiet sea. Only five minutes from the touristic zone of “El rodadero”, the place is characterized by security and cleanlinnes of its beaches.36 guest roms, estándar, superior and ocean view with capacity to 160 people in single, double or multiple accommodation. ... more   less 
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