I made a difficult reservation to this hotel-resort because the phone numbers listed on their website weren't working , so I manage to do the booiking tru another website. any how I want to make this very brief and concise so that you don't make the same mistake I did. Stay away not only from this Resort but from any place in Cartagena,and Santa marta. this resort is clean and the pools are ok if you wanna insist in going but be aware of alll the rip offs. I book a double suite and what I got was a room with a sofa be for three people ,my wife, my sister in law, and I .when I went to make a claim the didn't do anything except to put a small mattres near the kitchen.and when I went to check out they told me I have to paid a ripoff hotel insurance about xtra $20dollars on top of the $630 dollars I had already cancel. listen to this for two nights. anyway outside from some people, the place is not more than a 2 o 3 star hotel, don't be fool Santa marta is not what is used to be. except for a few spots, the beaches are dirty and filthy ,the street vendors don't leave alone trying to sell anything including massages sunglasses,food,drinks etc. "what a nightmare". if go to el rodadero is the same, the beaches are also DIRTY and abandoned, and they charge you for almost everything from a chair to anything you can think. and if go to one of the mobile bathrooms you slso have to paid. It hurts me to say because I am from Colombia but we ruined this two turist areas plus our mentality is all about to make a buck. I am very sorry for the rest of the people I met at the airport coming back they too had agree with me.
- Official Description (provided by the hotel):
- Between the mountains and the Colombian Caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more less
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- Also Known As:
- Zuana Beach Hotel Santa Marta
- Zuana Beach Santa Marta