We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“average”
Review of Ibis Medellin

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ibis Medellin
Ranked #7 of 105 Hotels in Medellin
Certificate of Excellence
Fullerton, California, USA
1 review
“average”
Reviewed July 19, 2013

the accomodations was great,
but the service was not
management needs improvements,
also room service needs improvements too
the restaurant
they need a better menu selection but i am willing to stay again if management make some changes thank you

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank norteno-1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this review, August 12, 2013
Thank you for taking the time to tell us about your experience at the ibis Medellín. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Ibis Medellin Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,033 reviews from our community

Traveler rating
    382
    454
    130
    37
    30
See reviews for
136
296
110
359
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bogota, Colombia
Level 5 Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 8, 2013

The good thing about the Ibis is that you know almost everything you need to know and there are no surprises. Details change from one hotel to the other, but decoration, services and amenities are standard. This hotel has been open for over a year and they have managed to keep a really, really competitive price. If you are in Medellín for business, it is really affordable, clean, well located and comfortable. I was nicely surprised by the quality of the hotel given the price including an OK and abundant breakfast buffet.
Two minuses: the first, it is noisy. I stayed in a room on the fourth floor, and the noise from the street was really loud. Friday night, people leaving places late, still kind of celebrating, and you hear everything. The hotel is next to a large avenue so the sound of the cars doesn't help either. The second, the staff at the reception desk. In my experience people in Medellín are very nice. They are always helpful, always greet you with a smile and are friendly. The staff at the reception desk are the exception to this rule. I talked with three different people and the three times had the same impression: not nice. The first person forgot to give me simple instructions as to breakfast hours, the location of the restaurant, how to use the elevator or even open the door with the card. I don't think you should ever be supposed to know this kind of things. The second time I called the reception desk and they never answered. I wanted to get something fixed in the room so I went downstairs: the answer was that there were too many people getting checked in so they didn't answer the phone. What if it was a real emergency? Finally when I checked out I didn't even get a "have a good day" greeting, just to what name I wanted my bill labelled. But, the 15 minutes guarantee worked and the handy man that came was very nice and helpful. So it's not everyone, just the personnel I met at the reception desk.
Overall, it's amazingly cheap for a clean, confortable bed, an adequate bathroom and good location. Just what you need when visiting for work.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimBta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review, August 10, 2016
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, Noord-Holland, Netherlands
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 7, 2013

If you are looking for a comfortable room for a good price, look no further! This is the place you would want to stay. Like with other hotel chains, the rooms are standard, hot showers, comfortable beds, airconditioning, and a good buffet breakfast (at an additional cost of 13.000 COP).

We had a very good deal over the weekend through Booking.com, we paid about 44 Euros for 2 nights, as we are backpacking, this was a very attractive offer, moreover since most hostel cost more!

The location of the hotel is not fantastic but within 20 minute walking distancce to the restaurant area of El Poblado, and with a taxi it is very central and the metro stop is only 5 blocks away (7 min. walk). Also the area around the hotel is a very safe area, also to walk at night.

At our check-in something went wrong with our booking where we booked a room with 2 separate beds, but this was not available and as compensation we received two separate rooms with a double bed for the first night and changed the day after to a room which we booked. We also got offer a drink while the staff was considering the available options. The changing of rooms is always annoying, but the staff offered us to do this for us (which we didn't use). Anyway! we thought this solution was really good and the service received was better than you might expect for such hotel.

We would definitely recommend this hotel to travellers, and if I would be travelling for business, this would definetely be my option as well!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review, August 10, 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Best, Nederland
Level 4 Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 20, 2013

We stayed in the Ibis in Medellin in January for two nights. The room rate was $79.000 COP which is around $45 USD. The location is not in the El Poblado area where most hotels are located. The hotel is located between a lot of offices. It's very safe and looks clean. It's on walking distance of the metro station Industriales.

The rooms are small but good, and the bathroom was nice as well. I really liked the showers, which is something that often lacks quality in cheaper hotels.

I really enjoyed the breakfast. It offered different kinds of bread, croissants, different kinds of fruits, juices, scrabbled eggs, yoghurt, different kinds of muesli, and many more. The price of the breakfast was $13.000 COP which is $8. I think that's a fair price.

The hotel is very new and has a nice design. The rooms are small but good, I think you can't expect more at this price. I would definately go back the Ibis hotel if I'd have to pick a hotel in Medellin again!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LvdTuin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review, August 10, 2016
Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cartagena, Colombia
1 review
Reviewed June 14, 2013

Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good, Good services, price very good

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank manati61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Ibis Mede... C, Front Office Manager at Ibis Medellin, responded to this review, August 10, 2016
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Medellin hotels
2.5 mi away
61Prado Guesthouse
61Prado Guesthouse
#4 of 105 in Medellin
265 reviews
1.8 mi away
Hotel Poblado Alejandria
Hotel Poblado Alejandria
#1 of 105 in Medellin
701 reviews
1.9 mi away
NH Collection Royal Medellin
Show Prices
Show Prices
Show Prices
1.2 mi away
Diez Hotel Categoria Colombia
1.7 mi away
Hotel Poblado Plaza
Hotel Poblado Plaza
#2 of 105 in Medellin
695 reviews
1.2 mi away
Sites 45 Hotel
Sites 45 Hotel
#8 of 105 in Medellin
268 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Medellin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Medellin

Property: Ibis Medellin
Address: Calle 20 #44-16, Medellin 5001000, Colombia
Location: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 105 Hotels in Medellin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Medellin 3*
Number of rooms: 216
Official Description (provided by the hotel):
Located between one of the most important neighborhoods of the city and the downtown. Five minutes away from Plaza Mayor, the city's convention center. A few steps from The Museum of Modern Art of Medellin and a 7 minute walk from our nearest train station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Hotwire so you can book your Ibis Medellin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing