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“Wonderful time at Four Points Medellin”

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Four Points by Sheraton Medellin
Ranked #5 of 103 Hotels in Medellin
Certificate of Excellence
Ohio,US
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful time at Four Points Medellin”
Reviewed July 21, 2008

My sister, my 14 year old and my self stayed at the hotel for 10 days in June this year. It was great! The staff, the hotel itself,the breakfast buffet . The staff is very warm, professional and very friendly. They really make you feel at home! All incredible! Love our room! Comfortable, nice, clean! Got a massage! Mmmm! Also a haircut next to the hotel!
The hotel is next to Ovideo Mall which is very convenient if you don't want to go out of the hotel to eat all the time and have children hungry at all times. The hotel has an excellent restaurant too.The area where the hotel is at is called El Poblado.Very nice, up scale area whit a lot of places to go. No problems with transportation. There are taxis in front of the hotel always waiting for you. The taxi drivers go far and beyond to take you to places and to let you know what to expect and how to keep yourself safe at all times. Some of them speak English.
Thanks to Luis, Anamaria , Juan and all the people tha made our stay at the Four Points by Sheraton, Medellin a wonderful and memorable vacation. We certainly reccomend this hotel if Medellin is your next destination.!
Julia E. Moreno
Ohio, US

  • Liked — Staff friendliness, location.
  • Disliked — none
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Itchel721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
    189
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    73
    17
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
California
Level Contributor
98 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed March 29, 2008

This is the only hotel I've moved out of to go to another hotel in as long as I can remember. The pro's of this hotel are: good location, friendly staff, decent breakfast buffet, rooms that are in pretty good condition, renovated I'm guessing in the last 2-3 years.

However there's one big negative: the noise. We had two rooms, one overlooking the noisy atrium, and one in the back which did not overlook the atrium. Where does the noise come from? It comes from the plumbing! Anytime anyone flushes a toilet or uses a shower in a nearby room, it sounds like it's about 5 inches from your head. In both rooms, we woke up repeatedly during the night. In addition, the paper thin doors with the big gaps underneath (think slipping a Sunday New York Times through the gap under the door!) let any and all noise in from the hallway.

Fixing the doors would be simple for this hotel but I don't think there's much they can do about the plumbing unless they rip this old building down and start again.

After two nights of this, we moved to a new hotel in Medellin called the Hotel San Fernando Plaza...much more quiet, much newer hotel (4 months). I'd suggest you check out the San Fernando. It's nearby and though they have a few kinks as well (see review), the problems they face are solvable.

Hope this helps!

  • Liked — Friendly staff
  • Disliked — Terrible noise from the plumbing in both of our rooms all night, paper thin doors
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank lucyandethel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2007

I traveled with my family and had a great time. The rooms are big and very clean. Breakfast was very good. And it's very conveniently located next to the Oviedo mall where you can find anything you need. Highly recommended.

  • Liked — Nice beds
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carlos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 11, 2007

I stayed at the Four Points Hotel and found it to be excellent for the first time traveler to Medellin. Why? The staff is bilingual. The rooms are spacious and well equipped with big screen tvs, a good wireless internet, comfortable beds, and nice bathrooms. The restaurants were good too. The biggest logistical benefit is the proximity to the Oviedo Mall which is adjacent to the Hotel and has over 100 shops and stores and restaurants. Getting cash from ATMs was easy. On food recommendations, I was surprised at how delicious the Crepe and Waffle chain of restaurants are. Their menu goes way beyond what you may think.

I also felt safe and the hotel will assist you with your taxi and transportation needs. I will return to the Four Points the next time I visit Medellin.

Stayed August 2007
Helpful?
1 Thank ambassadortm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 2, 2007

I stayed at the four points on my first visit to Medellin. The rooms were clean, comfortable and the staff was excellent and always helpful. The hotel is located in a great area of El Poblado, right next to the Oviedo mall and numerous restaurants. I enjoyed staying there and would gladly stay there again.

  • Liked — comfortable and a great location in Medellin
  • Disliked — nothing
  • Stayed May 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maracaibo
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 14, 2006

Nice, clean rooms. Very complete bath supply. All you expect in a Sheraton. Also a wonderful included breakfast. All that you need, the people at the front desk will fullfil your requests.
Medellin is a Very nice city. Completed with this ultra clean hotel. Sure I come back this January in my bussiness trip.

  • Liked — Cleanliness
  • Disliked — The elevators are so slow, and my room was at the 11 floor
  • Tips/Secrets — Repeat always this hotel
  • Stayed December 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Hepica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 27, 2004

This hotel is by far the best hotel I've ever stayed at! The staff here go out of their way to make you feel special and welcome, anything you need they will get it you. The hotel itself is located in the heart of Medillin, the best section of Medillin, right next to it is a beautiful shopping centre where you can find anything you want! The hotel inside is absolutely beautiful, it has a steamroom, sauna, gym and a pool! The rooms themselves are huge, very nicely decorated, with a very spacious bathroom and closet. Overall, what made my stay there this enjoyable was the wonderful staff! I highly recommend this hotel to anyone who is looking for a 5star hotel in Medellin!

Helpful?
24 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, November 14, 2013
Dear Guest.
Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Medellin

Property: Four Points by Sheraton Medellin
Address: Calle 6 43c 100, Medellin 050022, Colombia
Location: Colombia > Antioquia Department > Medellin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Medellin
#2 Spa Hotel in Medellin
#11 Business Hotel in Medellin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Medellin 3.5*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Medellin
Four Points By Sheraton Medellin Hotel Medellin
Sheraton Medellin
Four Points Medellin
Medellin Four Points
Medellin Sheraton

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