We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Gets the job done for business trip” 3 of 5 bubbles
Review of InterContinental Medellin

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
InterContinental Medellin
Ranked #15 of 103 Hotels in Medellin
San Francisco, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Gets the job done for business trip”
3 of 5 bubbles Reviewed June 17, 2013

Stayed here for a business trip. Location is average because there are not many restaurants or walking streets nearby. Need to take taxi short taxi ride to the city center or more interesting neighborhoods like El Poblado.

Decor is outdated but the rooms are clean and beds are firm. The Wifi is free but I found it to perform intermittently with frequent drop outs. Not reliable enough for VoIP calls.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BizTourist33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this review, June 27, 2013
Dear BizTourist33

Thank you for your recents comments. I am so sorry to see you did not enjoy your overall experience with us, While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,
Lucas Muñoz
Training & Development
Case Manger
InterContinental Medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

580 reviews from our community

Traveler rating
    193
    204
    114
    40
    29
See reviews for
54
83
36
331
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 3, 2013

I was there for the weekend. Rooms are good size, but the bathroom could be a bit bigger and they should get rid off thar carpet. Good restaurants in the hotel although breakfast needs more variety. Excellent and attentive staff. Excellent pool and common areas.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank juanfeliped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this review, June 4, 2013
Dear juanfeliped

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for taking the time to express your thoughts and concerns.We look forward to welcoming you back to our establishment



Sincerely,
Lucas Muñoz
Training & Development
Case Manger
InterContinental Medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 23, 2013

The hotels facade looks a bit run down but inside its has marble everything and is nice. The hotel is really not located to anything within walking distance except for a restaurant across the street. It is on a side of a mountain so its more of a hike than a walk to get anywhere, but taxis are cheap The rooms are ok (i did see some sort of insect scatter away when i turned on the light, but not a big deal), but definitely could be upgraded with some better beds. A few dings in the furniture and stains in the carpet. The staff is overall helpful, however, when I went to check in there was a big issue because my reservation was for two people and I was the only person staying in the room. They said that I would be charged the full rate (i had a friend book it for me with reward points) if the other person didn't show up. The elevator broke and i had to use the stairs, not a problem but the stair you walk down are very suspect as they are only used by the staff. Overall not a bad hotel, but for the price you can get something much nicer in a better location.

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mario-S-Cargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this review, June 4, 2013
Dear Mario-S-Cargo

Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us! Our elevators definitely can be slower on the weekends due to our high leisure business. I'm grateful you brought this to our attention. I really appreciate your comments; I hope we get the opportunity to show you some of our improvements on your next trip to InterContinental Medellin.


Sincerely,
Lucas Muñoz
Training & Development
Case Manger
InterContinental Medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 22, 2013

I don't have a great deal to say about the hotel bedrooms or meeting rooms as they are pretty much what you would expect from an international business hotel chain. However, the staff remembered me and my preferences from day-to-day and and anticipated me, which was very nice. This is not something I've experienced when staying at other InterContinental hotels.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tubbydammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Tranining & Development at InterContinental Medellin, responded to this review, May 23, 2013
Dear tubbydammer

Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us! We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise

Sincerely,

Lucas Munoz
Trainng & Development
Case Manger
Hotel InterContinental Medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Fl
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed May 17, 2013

This hotel's staff is superb in every sense of the word. They are courteous, efficient and accommodating. The whole place is spotless as far as cleanliness goes. The breakfast is excellent, included and varies day to day which is a great plus. Suggest you ask for a room with a view to the city since it is located up in the mountain and the view is spectacular at night.

Room Tip: Suggest you ask for a room with a view to the city since it is located up in the mountain and the vi...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RAINPO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Case Manager at InterContinental Medellin, responded to this review, May 19, 2013
Google Translation
Respetado IEA

Muchas gracias por sus comentarios acerca de su reciente estadia con nosotros, nos complace saber que su estadia fue 100% placentera, en el Hotel InterContinental Medellin nos esforzamos por suministrar instalaciones y servicio de primera categoria, esperamos darle la bienvenida nuevamente en nuestro hotel

Una vez mas Gracias por esas bonitas palabras.


Atentamente,

Lucas Muñoz
Training & Development Coordinator
Case Manager
Hotel InterContinental Medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 26, 2013 via mobile

The hotel has a very nice spa, gym great pool, and tennis courts the free wifi is very spotty, and hot water comes and goes. They do not exchange currency. Location is lovely.it could be a great hotel if updated. It is a good value. Breakfast is nice and free. Staff is nice but most only speak Spanish. For the price it does give you good value.
Beds are fine. There is live music in the bar every evening. The restaurant is just fair.

Stayed April 2013, traveled on business
Helpful?
1 Thank BarbaraMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this review, April 29, 2013
Dear BarbaraMD

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best IntrerContinental. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,
Hotel Staff
Hotel IntrerContinental Medelin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires- Argentina
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

Intercontinental Medellin is a big, luxurious hotel. I was there for a business meeting and there were several meetings going on at the same time, as it has a huge amount and diversity of meeting rooms.

The rooms are spacious and very comfortable although a little bit old (carpet in my room needed change or at least extensive cleaning). A plus: free wi-fi in all areas (not great but functional).

Best part of the hotel: social common areas. Great outdoor heated pool, very nice gym facilities, with gym classes that can be attended without extra cost, good clay tennis courts (you can rent rackets and balls with them), many terraces and places to enjoy warm and green Medellin.

Good breakfast and restaurants, ad very attentive staff.

It is in the south part of the city, which is the nicest, 5 to 10 minutes cab to lovely shopping malls, bars and restaurants (El Poblado area).

If you are at Medellin, don't miss the botanical garden and specially its restaurant, "In situ". Absolutely superb!!!

It is in the north part of the city, where you can get by taxi or public transportation.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank werty09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this review, April 29, 2013
Dear werty09

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best InterContinental. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise

Sincerely,
Hotel Staff
Hotel InterContinental medellin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Medellin hotels
1.0 mi away
NH Collection Royal Medellin
0.6 mi away
Diez Hotel Categoria Colombia
0.7 mi away
Dann Carlton Medellin Hotel
Dann Carlton Medellin Hotel
#14 of 103 in Medellin
4.0 of 5 bubbles 316 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hotel San Fernando Plaza Medellin
1.2 mi away
Hotel Poblado Plaza
Hotel Poblado Plaza
#1 of 103 in Medellin
4.5 of 5 bubbles 620 reviews
0.6 mi away
Ibis Medellin
Ibis Medellin
#6 of 103 in Medellin
4.0 of 5 bubbles 949 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Medellin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Medellin

Property: InterContinental Medellin
Address: Calle 16 No. 28 - 51 | Variante Las Palmas, Medellin C007-06, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Medellin
#6 Spa Hotel in Medellin
#13 Family Hotel in Medellin
#18 Business Hotel in Medellin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Medellin 4*
Number of rooms: 300
Official Description (provided by the hotel):
InterContinental Medellin is a resort-like setting just minutes from the bustle of downtown. Whether travelling for business or pleasure, you won t want to miss the Museum of Antioquia, The Medellin Interactive Museum and the Medellin Botanical Garden. El Parque de los Deseos and El Tesoro Shopping Mall both offer a range of entertainment options. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG and Despegar.com so you can book your InterContinental Medellin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Medellin Hotel Medellin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing