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“Comfortable hotel with very nice social areas!”

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InterContinental Medellin
Ranked #13 of 110 Hotels in Medellin
Certificate of Excellence
Reviewed April 26, 2013

Intercontinental Medellin is a big, luxurious hotel. I was there for a business meeting and there were several meetings going on at the same time, as it has a huge amount and diversity of meeting rooms.

The rooms are spacious and very comfortable although a little bit old (carpet in my room needed change or at least extensive cleaning). A plus: free wi-fi in all areas (not great but functional).

Best part of the hotel: social common areas. Great outdoor heated pool, very nice gym facilities, with gym classes that can be attended without extra cost, good clay tennis courts (you can rent rackets and balls with them), many terraces and places to enjoy warm and green Medellin.

Good breakfast and restaurants, ad very attentive staff.

It is in the south part of the city, which is the nicest, 5 to 10 minutes cab to lovely shopping malls, bars and restaurants (El Poblado area).

If you are at Medellin, don't miss the botanical garden and specially its restaurant, "In situ". Absolutely superb!!!

It is in the north part of the city, where you can get by taxi or public transportation.

  • Stayed: April 2013, traveled on business
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1  Thank werty09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded April 29, 2013

Dear werty09

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best InterContinental. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise

Sincerely,
Hotel Staff
Hotel InterContinental medellin

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232 - 238 of 654 reviews

Reviewed April 15, 2013 via mobile

This is a good 4 star hotel, the rooms are spacious and clean, altough a little old, the breakfast is good and the staff is attentive.

The location is good.

I recommend it for business and for leisure.

  • Stayed: April 2013
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1  Thank SRR74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded April 17, 2013
Google Translation

Apreciado SRR74

Gracias por sus comentarios, en el Hotel InterContinental Medellin, nos esforzamos por proveer instalaciones y servicios de primera calidad. Esperamos darle la bienvenida nuevamente en nuestras instalaciones.

Atentamente,

Hotel Staff
Hotel InterContinental Medellin.

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Reviewed March 22, 2013

This hotel is tired, but in a comfortable kind of way. Nothing is terribly disagreeable, just not brand spanking new. Signs are everywhere that a complete renovation might be in order to keep up with local competition.

The poolside restaurant is very good, if not elegant.

  • Stayed: March 2013, traveled on business
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Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded March 26, 2013

Dear Ed W

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received quality which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,
Hotel Staff
Hotel InterContinental Medellin

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Reviewed February 26, 2013

yes the hotel is a bit dated & its not a worldly 5 star type hotel, but im sure its one of the top in Medellin & its simply not bad, its good. Checkin was a breeze, lobby is cozy and overall corridor of hotel is clean & doesnt actually feel that dated. The rooms are kind of tight, beds a bit stiff & may be dated. However bathroom is really nice, with good standing shower -keeps all the water in shower area. The views from the rooms are nice of the Valley below & all amenities inside room are efficient and do exist. Carpeting, door knobs, fine detail items in room are up to par with the Brand -its just the beds/sheets may need an upgrade if not already done so. Theres not much nearby but cabs are too cheap, getting around is a breeze & by car hotel is actually close to alot. Staff is top notch, pool and hotel grounds very nice. If your going to Medellin stay here if your getting a good rate.

Room Tip: valley facing high floor.
  • Stayed: June 2012, traveled with friends
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Thank TattooedPassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded February 28, 2013

Dear TattooedPassport

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It sounds like we fell below your expectations, your feedback will help us improve for our next guest or your next visit.

Sincerely,
Hotel Staff

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Reviewed February 11, 2013

Very bad service, very bad breakfast, very bad rooms. The bathroom had oxidations on the floor. I don't understand how is it possible for such a 5 star category. Maybe because I took the ''cheapest'' room. As they were explaining they were renovating upper floors rooms.

The only positive point is the swimming pool. So if you have time to stay in the pool then maybe it can be worth, but in all the other cases, I don't suggest as a good hotel.

But don't be attracted by the price. They give sometimes interesting promotions but it's not worth if you compare with other hotels in the neighborhood.

  • Stayed: August 2012, traveled as a couple
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Thank ffbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded February 13, 2013
Google Translation

Apreciado ffbrussels

Gracias por tomarse un tiempo para hacer su comentarios, lamentamos que su estancia no haya sido placentera, entiendo que ha tenido problemas con algunos de nuestros servicios, en el Hotel InterContinental Medellin, nos esforzamos por entregar un servicio y producto de calidad, quisieramos que nos diera nuevamente la oportunidad de atenderlo de la forma como usted se merece, nuevamente lamentamos que su estancia no haya sido 100% placentera, esperamos contar con su presencia en nuestro hotel.

Sinceramente,

Hotel Staff

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Reviewed February 5, 2013

We were eating lunch today and my kids were saying how much they wished they could go back to their favorite hotel- the one in Medellin....Intercontinental. We stayed in October - November 2009 for 2 weeks.
I came to write a review and was very surprised by the outdated comments. Intercontinental was Anything BUT outdated.
It is an amazing hotel- with an amazing staff.
My son remembers his favorite doorman still.
This hotel made an impression on our kids who were 10,6 and 5 ...three years ago.
The hotel breakfast is Out of this world.
They had a world renown chef one evening.
The firestone meals are a memory maker and delicious.
We just cannot say enough about this hotel.
It was excellent accomdations for our large family of 8 at the time.

  • Stayed: October 2012, traveled with family
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Thank cobrewd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded February 8, 2013
Google Translation

Apreciado CobreDw

Muchas gracias por tan sinceros comentarios, en el Hotel InterContinental Medellin, nos esforzamos por ofrecer instalaciones y servicios de primera categoria, nos complace saber que disfruto de su estancia con nosotros, esperamos nuevamente darle la bienvenida a usted y su hijo, sera un gusto atenderlos, nuevamente gracias por esas plabaras de cariño y llenas de expresividad.

Atentamente,
Hotel Staff
Hotel InterContinental Medellin

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Reviewed December 5, 2012

The InterContinental is probably the nicest commercial hotel in Medellin. There's not TOO much within walking distance, but the bell hops are always willing to recommend places to go and call a cab over. The cabs are pretty cheap compared to American prices, so getting around is not an issue.

The staff was wonderful. Dayana checked us in and has an extremely contagious laugh and friendly personality. Sebastian and the other bell hops were more than accommodating and friendly, willing to recommend local places, etc.

If you're staying with friends and don't want to share a bed, pay extra for a suite, the non-suites are extremely tight.

Room Tip: Pay extra for a Junior Suite or above!
  • Stayed: November 2012, traveled with friends
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Thank jimbachert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torresjor, Hotel Staff at InterContinental Medellin, responded to this reviewResponded December 17, 2012

Dear jimbachert

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,
Hotel Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Medellin

Address: Calle 16 No. 28 - 51 | Variante Las Palmas, Medellin C007-06, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Medellin
#6 Spa Hotel in Medellin
#13 Family Hotel in Medellin
#18 Business Hotel in Medellin
Price Range: $98 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Medellin 4*
Number of rooms: 300
Official Description (provided by the hotel):
InterContinental Medellin is a resort-like setting just minutes from the bustle of downtown. Whether travelling for business or pleasure, you won t want to miss the Museum of Antioquia, The Medellin Interactive Museum and the Medellin Botanical Garden. El Parque de los Deseos and El Tesoro Shopping Mall both offer a range of entertainment options. ... more   less 
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Also Known As:
Intercontinental Medellin Hotel Medellin

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