This is the first review I have ever written to Trip Adviser. I can only rave about Hotel Diez...the room, service, and then the following experience. Medellin was out last hotel after 3 wonderful weeks in Colobia arranged by Metropolitan Touring.When I arrived home, I was missing my wallet! Thinking credit cards, ATM card and money was lost, I cancelled all. Two days later I received a phone call from Estefan from the hotel Diez that my wallet with credit cards, money, etc. had been left at reception on check out and please advise how to return to me in US. The wallet was mailed to Bogota to David Perez, my Metropolitan Touring contact in Bogota, who arranged for the wallet to be mailed to him, and yesterday I received my wallet with everything in it. I am a travel agent and travel interenationally 4 to 5 times a year all over the world. This is amazing. I can only praise Hotel Diez and Metropolitan Touring for honesty and diligence in returning my wallet. If you are traveling to Colombia- Diez Hotel and Metropolitan Touring - one of the best and now safe destinations I have visited.
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