We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic hotel, great service and very helpful”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
NH Collection Royal Medellin
Ranked #3 of 105 Hotels in Medellin
Certificate of Excellence
London, UK
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic hotel, great service and very helpful”
Reviewed August 17, 2010

Stayed here in august 2010. Was extremely surprised with the service and staff- would highly recommend this place. The atmosphere was great, great clean and spacious modern rooms, some have amazing views (front facing higher floors). All rooms have big windows and great beds.

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cadskn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

735 reviews from our community

Traveler rating
    427
    219
    64
    16
    9
See reviews for
92
186
46
317
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 12, 2010

I recently took a trip to Medellin and found this hotel to be excellent. The staff was very courteous and helpful. Anything you could ask for/want, they would help you with. Location is perfect- on one of the hills in the nicer region of Medellin, el Poblado. There is the Santafe mall (standard mall with stores and department stores/modern grocery) two blocks from the hotel (2 min walk). Definitely feel very safe in this location and it's easy to get a cab from the hotel.

Definitely seems more like a business hotel (it's very new, clean, and modern) but I did notice some families staying there. I stayed with one of my friends and found the hotel to be great. It seemed like a good blend between a trendy, modern and a comfortable hotel. The beds were great and the rooms had anything you needed.

Breakfast is buffet style and very good and diverse in options. Staff is great and is willing to help you out or point you in the right direction. They helped us book reservations at the famous restaurant in Medellin called "El Cielo." Location is great- but like many places in Medellin, you will have to take a cab everywhere. Many of the restaurants/nightlife are in Parque Lleras which is around a 5 min cab ride from the hotel (depending on traffic).

I would definitely stay there again, if I travel back to Medellin.

  • Stayed August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoyaTravelerUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasil
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 14, 2010

This is really the place to get a good night rest before or after your meetings, as mattresses are just heaven. The rooms are minimalistic but modern, breakfast is quite good and attention is great. No free wi fi though.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HotelSpy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 19, 2010

We arrived after a tiring 17 hour bus trip to be met by friendly staff and one of the most comfortable beds i have ever slept in. Buffet breakfast with fresh juice and fruit as well as great scrambled eggs just set you up for the day. Set on the hillside with a good view of the city; in a very safe area which was lovely to walk around. A range of restaurants within 10 minutes walk. Shame we only got to stay 2 nights.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoelPrendiville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 8, 2009

This is a fairly new hotel in El Poblado, and it is wonderful for modern travellers. My husband and I stayed for 3 nights, and we absolutely loved our time here. Of course we thoroughly enjoy the minimalistic/modern style, so if you prefer more traditional type rooms, this is probably not the best place for you. And the helpfulness of the staff was unmatched as soon as we walked through the doors. The location is good -- 1 block off of the main street and many restaurants and shopping centers are within walking distance. Breakfast was good & very multicultural, with plenty of fresh fruit. We'd highly recommend to anyone looking for a contemporary hotel in the nicer area of the city.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfroze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, April 18, 2012
Dear “mfroze”, recently we have enabled the possibility to answer the posts that users of TRIP ADVISOR comment with thousands others.

Thanks for taking the time to write your opinion.

Things have improved a lot since you stayed with us the last time, all the neighborhood of the hotel has grown, with very interesting options: malls, excellent bars, and restaurants
We hope that in the near future we can have you both again in the Medellin Royal Hotel.

Esteban Gonzalez C
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 6, 2009

It is a wonderful hotel. We enjoyed every minute. Poblado is the place to stay in Medellin and the hotel is located in one of its best parts. Service is excellent, courteous and professional. The rooms are stylish and functional. Bed is just fantastic, you don't want get up in the morning. Shower is great. Soaps, body lotion etc. all are natural products - superb. At the Lobby you always get fresh coffee, lemon water and aromatico (tea). Breakfast buffet is very good, Sundays with some variations of typical Colombian food. What else to say? The pool has just three lanes but it is about 20-25 m long – we just loved it. You will find an excellent supermarket just down the road and the Oviedo Shoping Mall is just a minute off the hotel.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lubi65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, April 19, 2012
19/04/2012

Dear “Lubi65”
In Behalf of the entire work team members I want to thank you, for your sincere words.
We appreciate very much your comment, because is the result of our effort.
We hope to have you soon again her in our Hotel Medellin Royal.
The entire neighborhood has developed pretty well; we have now excellent options in entertainment and restaurants

Esteban Gonzalez Calle
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2009

We booked this hotel online through otel.com and stayed 2 nights in december. The staff were very helpful and most spoke excellent english. The breakfast was great and the outdoor pool area was good for lounging (although there is a big new development going on nearby). The hotel is new so all the facilities are good, free wireless internet was also a bonus. If I return to Medellin (which I hope to!) I would definitely stay here again.

  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Angie713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, May 7, 2012
Dear “Angie713”

First of all, in behalf of all the work team members, I want to give you thanks for taking the time to write about your experience in the Hotel Medellin Royal.

It has been over 3 years since you visited the city and choose us as your option to be hosted.
The development that you talk about is now the biggest mall in the city with lots of options in entertainment, food, shopping and much more.

We also have a new mall in the opposite corner, with the most exclusive entertainment options. It’s the place to be, and right now is the hot spot.

We hope to have you again here with us, our goal is to give our customers always the best experience possible.

Esteban Gonzalez C.
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Medellin hotels
0.2 mi away
Hotel Poblado Plaza
Hotel Poblado Plaza
#2 of 105 in Medellin
680 reviews
1.5 mi away
InterContinental Medellin
InterContinental Medellin
#15 of 105 in Medellin
618 reviews
0.3 mi away
Hotel Poblado Alejandria
Hotel Poblado Alejandria
#1 of 105 in Medellin
686 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Dann Carlton Medellin Hotel
Dann Carlton Medellin Hotel
#12 of 105 in Medellin
354 reviews
1.0 mi away
Diez Hotel Categoria Colombia
0.7 mi away
Sites 45 Hotel
Sites 45 Hotel
#7 of 105 in Medellin
260 reviews
Show Prices
Show Prices
Show Prices

Been to NH Collection Royal Medellin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Collection Royal Medellin

Property: NH Collection Royal Medellin
Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Phone Number:
Location: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Medellin
#1 Business Hotel in Medellin
#1 Luxury Hotel in Medellin
#1 Romantic Hotel in Medellin
#5 Family Hotel in Medellin
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Official Description (provided by the hotel):
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Evoline ltd, TripOnline SA, Cancelon, getaroom.com, Hotel.de, Priceline and HotelQuickly so you can book your NH Collection Royal Medellin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Medellin Royal Hotel Medellin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing