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NH Collection Royal Medellin
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Reviews (880)
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All reviewsgreat hotelthe santa fe mallbreakfast buffet islarge mallwalking distanceel pobladoroom servicebusiness hotelomelette stationhotel is locatedfront desk staffloved this hotelgreat optionrooms are largebusiness tripcoffee makerbeautiful city
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Reviewed September 2, 2008

Great hotel:
- modern rooms
- great shower
- confy bed
- amazing breakfast
- very good location
- very friendly staff

Opened recently so not many people know it. A great place to stay if you are in Medellin for a few days.

  • Stayed: August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Thank cati_travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this reviewResponded May 23, 2012

Dear “cati_travelling”

In behalf of all the work team members of the Hotel Medellin Royal the area of customer service wants to give you thanks for taking the time to share the experience of your stay with us.

Recently we enabled the possibility to answer back the opinion of TRIP ADVISOR users.
We hope that you can come back and enjoy of our service.

In these four years all of the surroundings of the Hotel have improved a lot, we have new shopping malls; great entertainment places, awesome restaurants.

Esteban Gonzalez Calle
Customer service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2008

Hotel is located in the Poblado district (very safe) of Medellin. Medellin has many districts, so different from historic Bogota, you have to take a cab ride to get to anywhere. The hotel has very nice rooms, clean, and there's a couple of bellhop boys who speak great English and can give you scoop about the neighborhood and what to do.

Probably the best thing about this hotel is that for 20mil pesos (about $12 an hour), they have a driver named Camillo, who can speak some English and will take you anywhere you want to go, including El Penol (which is about 2 hours away). He kind of acts as both a driver and your local "protector", so like, for instance, when my boyfriend wanted to buy a cheap pair of sunglasses, he drove us to a vendor on a street, got out of the car, and made sure we didn't get ripped off. We asked him to take us to a happening bar/club, and he took us to a place; we had him come in to hang out with us, but he will wait out in the car until you are ready to leave. If you ask him to take you to local (and not turisto) hotspots, he will do that too. (Make sure to tip him well, as he really doesn't make anything!)

  • Stayed: July 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
1  Thank sylves711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2008

The Royal Medellin is a brand new hotel in the El Poblado.

The hotel is located in a beautiful location in Medellin in the safe and modern neighborhood of El Poblado. It is walking distance to a very nice shopping mall and nice restaurants.

The service is very good. The staff is friendly. The rooms are large and very modern with big flat screen TV's. The free breakfast is very nice and has authentic Colombian cuisine.

This hotel is certainly a great value.

  • Stayed: July 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank madera99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this reviewResponded July 23, 2012

Dear “madera99”

It has been quite a long time since you posted this opinion; we recently acquire the possibility to answer them back.

It is a pleasure for the hotel staff to have the possibility to kept contact with our guests.
In these four years of being in the market, we have grown as a company to become in leader hotel in the city of Medellin.

We hope to that in the near future we can have you again with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

  • Stayed: April 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

  • Stayed: May 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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