The hotel is nice. The room is large but the bathroom is a bit outdated yet clean. The breakfast was good.
I found the staff at the reception desk a bit rude. I don't speak Spanish and they did speak English though seemed frustrated when I asked a question. They give you a card that offers you a free alcoholic drink in the lobby but when I went to go get it, they told me it's only juice or coffee. When I asked the receptionist about it, they replied saying they don't know what is offered because they might have changed it. But if that is the case, why give a card that says "try our local liquer".
Also provided my laundry. They made me fill our a form indicating my items and the cost. When I got back the items, they changed my list and increaed the price without asking me first if I approved.
Overall my stay was ok but I would probably suggest to stay elsewhere.
- Official Description (provided by the hotel):
- Welcome to the most modern and exclusive hotel in the city of Medellin; "City of Eternal Spring." The San Fernando Plaza Hotel is for foreigners and executives, the first choice when visiting this beautiful city. The hotel located in the area known as the "Golden Mile" (On Avenida Poblado) within Centro Financiero y Cultural San Fernando Plaza; widely considered the most exclusive area in the Antioquian Capital. With all of the architectural and technological offerings of a 5 star hotel, our elegance and excellent taste can be seen everywhere you look. From the actual facilities, to our dedicated staff, you can see the quality. Our 167 luxury Colombia accommodations at Hotel San Fernando Plaza are comfortable and cozy. Near our Lobby, guests can enjoy a relaxing moment in our Piano-Bar after a long day of work. For more services, come to the eighth floor and enjoy our spa, pool, massage room, gym, steam room, sauna, solarium and an exquisite Medellin restaurant serving our newest French menu. ... more less
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- Also Known As:
- San Fernando Plaza Medellin