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“AVOID!!!”

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Hotel Pueblito Playa
Ranked #59 of 155 Hotels in Cartagena
Certificate of Excellence
Jersey City, New Jersey
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“AVOID!!!”
Reviewed August 14, 2012

Nobody speaks English, they anyway Answer you in Spanish like nothing, thanks God I'm Spanish native speaker, the Air Conditioner improperly working (Dust Screen missing, full Dust) The worst view you can have, Improper tv cable connection, TV Image is HORRIBLE, Room NOT PROPERLY CLEAN, HAIR EVERYWHERE, 2 DOGS WALKING ALL OVER THE PLACE (They even follow you to the Rooms), Toilette don't Flush Properly, No Wi-Fi (They want you to use the One from the Hotel Next Door (Hotel Playa). Nobody to carry luggage (you need to go 2 stairs up by yourself). I think this Hotel is also use for Sex Express. We don't even stay one nigth we left in less than 2 hours, can't imagine the 'Free Breakfast'. I don't even recommend for Backpackers (I consider myself a backpacker) You might find better places for Cheap in Cartagena's Historic District 'Centro' that the only good interesting thing in the City (We due all respect for Colombians).

Room Tip: none of them
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank EdoardoERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
777brian, Owner at Hotel Pueblito Playa, responded to this review, August 21, 2012
I appreciate all reviews, whether good or bad as eventually they will assist me in offering a better service. However this review is completely beyond the norm !
If the writer is a native Spanish speaker why does he need us to speak English? I am British and certainly my English is better than the reviewer's judging by his report. My wife speaks pretty good English and our manager has basic English. We are a budget hotel, so sorry about the view and for the hotel porter - and he considers himself a backpacker, doubtful ! But we are just 30 metres from the beach.Rooms cleaned every day by experienced staff. Wi Fi works - as for using the service next door, would not even know how to. Comment about 'Sex Express' is slanderous and not worthy of comment. TV, no comment, as electricity and services in Colombia are not always reliable. Shame the client did not stay for one of our copious breakfasts, for which we are renown. We accept clients bringing their dogs into the hotel and we always request they are on a lead - apologies for inconvenience. It would appear that this client expected a luxury hotel for the price of a budget one - champagne taste but beer money !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
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    24
    9
    8
See reviews for
39
78
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cartagena, Colombia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2012

This is the best choice in Cartagena for hotels if you are hosting a group. It is clean, economical, in the heart of Boca grande and only meters from the beach. The staff is incredibly helpful and accommodating. Our group was able to eat breakfast and dinner in the hotel for a fraction of the price that we could have eaten anywhere else in the city. The staff was very helpful and flexible working with our changing schedule each day and giving us good recommendations for other places to go when we wanted to eat out. Mister Brian the hotel owner has spent most of his life in hospitality services and he knows how to take care of his customers. If you want a clean comfortable place to stay while in Cartagena, without paying a fortune, you would do yourself a dis-service if you do not stay at el pueblito.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Chadbakins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2012

Our student organization from the United States (17 total) stayed here for a week. Brian (the owner/operator) and his friendly and helpful staff did everything they could to make our stay very relaxing and comfortable.
Highly recommend that you eat at the hotel. Brian cooked breakfast and dinner for us most of the days. Brian is a very experienced cook. The cost of the meals is very low and the food is excellent. The location is very safe and its a stones throw to the beach, casino, restaurants and a short cab ride to the old city.
I really can't imagine a better experience for the money. Thank you Brian and Carlos for the hospitality. We had a great trip.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Jordan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 7, 2012

Perfectly located in Bocagrande, close to beach and shopping. No street noise as rooms are located on second floor. Staff is extremely pleasant and helpful, and the food is truly delicious. Beautiful paintings - excellent price and quality of services.

Room Tip: Perfect place for family, friends and groups
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Monika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pueblito Playa

Property: Hotel Pueblito Playa
Address: Avenida San Martin 5 | Centro Comercial El Pueblito, Tercer Piso, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #59 of 155 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Pueblito Playa 2*
Number of rooms: 24
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