Expectations were high when we checked into the Hotel Quadrifolio. The number one position on tripadvisor is a high hurdle to meet, and overall we loved the hotel, room, location and service (extremely good service). The one downside was the price, but since this hotel bills itself as a true five star hotel in Cartagena, and equivalent to the best hotel we’ve seen in Latin America – (we don’t feel a five star hotel in Europe or Asia can compare to one in most of Latin America) it truly was a five star experience.
From the moment of check in, every person at the front desk and kitchen went out of their way to assist us, whether it was booking a car to another part of the country, assisting us with complicated directions, organizing a day trip to a set of islands (comparing various tour companies) and graciously accepting and running with odd requests such as bagging up breakfast each morning so we could start our day and fill our water bottles, they happily assisted us with smiles and did so efficiently and quickly. In a sense, this was worth the price of the room, especially given one of us got very ill from food poisoning one day and they even offered to bring a doctor to the hotel.
Our room was exquisitely put together, with a phenomenal balcony overlooking the street and their local judicial court (so it was quite busy each weekday morning). The location of the hotel is obviously within the walled city, but closer to the water than it is to the city center (however that’s relative, given the walk to the city center is approximately three blocks and seven minutes).
We felt the customer service and attention to detail was the most impressive part of the hotel, given the roof deck and hot tub somewhat disappointed when compared to Hotel Passion. However the rooms were larger at Quadrifolio, the service far better and more attentive, the bathrooms nicer, the ambiance of the central courtyard better, and the food a step above other hotels we’ve experienced.
We really enjoyed our stay at Quadrifolio, and our only complaint would be it’s a tad too expensive but otherwise is the place to stay for great rooms, food, amazing service and generally a safe, pleasant place to stay when in Cartagena.
- Official Description (provided by the hotel):
- We are proud to introduce you to HOTEL QUADRIFOLIO. We offer exceptional service under the grandeur of a Spanish Colonial residence built inside the walled city of Cartagena de Indias during the XVII Century. Quadrifolio provides an incomparable setting of elegance, privacy and comfort combined with a personalized service to meet your needs. The hotel has eight Junior Suites, two magnificent ballrooms and multiple social areas of rest. You can also enjoy our relaxing terraces; roof top Jacuzzi and heated pool. ... more less
- Reservation Options:
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