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“Great location - beautiful hotel”
Review of Alfiz Hotel

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Alfiz Hotel
Ranked #4 of 154 Hotels in Cartagena
Certificate of Excellence
Washington, District of Columbia, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location - beautiful hotel”
Reviewed February 18, 2013

I am not sure how much other hotels cost in Cartagena but it seemed pricey after the hotels in Panama. Nevertheless, it is in a very good location and is a very beautiful hotel. The staff were friendly, but not very informed. They seemed more interesting in selling tours which did not work for us because we prefer to get "local" flavor and can independently make our way.

We stayed in a 2 flour suite which was very beautiful but very impractical. Having a huge open bathtub in the middle of the living room was attractive but not very useful. We had to constantly go up and down the stairs. There was very little work space for the computer or writing.

Despite all of the issues raised above, I recommend this hotel. If you are staying in the Old City, it is a good place to hang out and sleep.

Room Tip: 2 floor suite is nice but impractical. Plan to go up and down the stairs a lot.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank EddieYaYG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 13, 2013

Really a little palace in a gem of a city. The staff is extraordinarily kind and helpful (don't know what the reviewer from Mumbai is talking about). They upgrade you if at all possible. We got room eight, which has two full bedrooms, two baths, a living room, dining area, balcony, and kitchen! -- for price of regular room. They set up any trip or excursion we wanted and had someone pick us up at the hotel to take us wherever we departing from (if we wanted). They let you check out late for a nominal fee -- I think $30 US. Also, if you have no Spanish or very little, their English is quite good - which is not at all that common in Columbia. There are a couple of spectacular big hotels in the old Cartagena (Santa Clara and Santa Teresa). And we enjoyed drinks and dinner at both (St. Clara is where G. Garcia Marquez hung out). But we were really happy we went with boutique experience for our actual stay. It's lovely. I don't see how you can go wrong -- oh, except if you have kids. It is a pretty quiet grown up tranquil place. Pool is teeny. If I'd been traveling with children, I would have chosen a modern big hotel with a big pool and kids menu, etc.

Room Tip: Room 8 is a palace within the palace!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank hamandanyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 10, 2013

My friends and I booked the largest suite of this boutique hotel, we were immediately impressed upon arrival. The hotel is beautiful, ambiance is great! The service was top notch, the ladies at the front desk and Manuel were so attentive to our needs...always giving 110%! The location is PERFECT! Right in the heart of the walled city (Ciudad Amurallada). The breakfast is delicious, fresh fruit, juice, Colombian coffee, and omelettes of your choice - amazing! They have a cute jacuzzi on the rooftop which we used a couple of nights - very relaxing with a nice views. The pool was more of a decoration, we didn't have time for it anyway as there is too much to do/see in a city with so much culture!

One of our main concerns was safety, as we were 3 young women. To our surprise, the security at the hotel exceeded our expectations. They wouldn't let anyone in who is not staying at the hotel, not even friends of ours that were staying nearby. While we would've loved to show them our beautful room, it definitely gained our trust.

Advice:
On your first day, book the Segway Cartagena Tours! It's the best way to get to know your way around the walled city! They are fluent in English as well.

FOODIE ALERT: Go to the Panaderia around the corner and get the pan de bonos, roscones, pan de queso, and Boca queso ...they are delicious!!!

Room Tip: Book the large suite on the 2nd floor!!!
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  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Cathyyyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadeloupe
Level Contributor
124 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 9, 2013

This hotel is perfectly located in the historic center of this gorgeous city.

Everything is beautifull : premisses, garden, rooms

The room was large, well decorated (the bathroom is surprising though)

The service is number one and classy

The breakfast is outstanding

What more to say ? the rate is corresponding

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renselme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cartagena, Colombia
Level Contributor
3 reviews
Reviewed February 9, 2013

Walking through the city of Cartagena one might feel a little worried about accommodation. Well at least where. But when we knocked on the doors of Alfiz, I didn't expect to see much but I was breathless. It was like stepping into paradise. The rooms are spacious and clean. Can't ask for more. Food is great and you can get anything on request. Giselle our hostess is fluent in English and is very informed with her surroundings and has been really helpful during our stay.

It is with great sadness that we had to part

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moirah154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 23, 2013

The staff at Alfiz does not comprehend basic customer service though this is a boutique hotel they rate their services to that of a 5 star however I'd have to say that the services are not even close to a 3 star property the only thing that goes on their favour is the location else the place is quite a disappointment

  • Stayed December 2012
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank kunal t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review, February 3, 2013
Dear Mr. Kunal T

We are very sorry that you found our staff as not well trained, particularly when all of them tried to make you feel well during your stay and attended all your special requirements as Sandra and Arleana made your room twice a day, Yenifer and Manuel bought your favorite yoghurt for breakfast and Nelson and Karina phoned all restaurants with celebrations to find availability for New Years Eve, so I think everyone went out of their way to make your stay in Alfiz most comfortable, but of course critics is always positive in the way that help us to be even better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 17, 2012

We stayed there for 2 nights last week and loved it. The location was perfect as it is in the heart of the walled city. We also spent 2 nights at the Sofitel (which was also very nice), but if I had to do it over again I would have booked my whole stay here - better value for the money and it had a 'boutique hotel' feel. The rooms were lovely and had lots of character. Breakfast was included and I was shocked to find out it was a real breakfast, e.g., fresh fruit, fresh juice and omelettes made to order. To sum it up, I found the hotel 'extremely charming'.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YYZ_LGA_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alfiz_Hotel, Manager at Alfiz Hotel, responded to this review, December 25, 2012
Dear YYZ_LGA_Traveller, thank you for your nice comment. We are very pleased that you enjoyed your stay at Alfiz and specially our atmosphere and breakfast! We hope to see you soon again in Cartagena.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alfiz Hotel

Property: Alfiz Hotel
Address: Calle Cochera del Gobernador 33-28 | Centro Historico, Cartagena 130001, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Cartagena
#6 Romantic Hotel in Cartagena
#26 Business Hotel in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alfiz Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
The Alfiz Hotel is located in a XVII century colonial house in Cartagena's historical quarter. It´s situated between the city´s two oldest squares, close to the cathedral and governor's palace.Consequently our guests may find high-class colonial features in its interior. The restoration and decorative design of our eight rooms take in to account the most important periods of Cartagena's history in order to provide a stylish getaway and encounter with Colombia's historic city. ... more   less 
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Also Known As:
Alfiz Hotel Cartagena

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