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All reviews sister hotel l occitane dining table big pool facing the sea front desk staff old city coffee maker beautiful hotel rosario islands visited cartagena big hotel guest rooms walled city sitting area mini bar breakfast was included
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11 - 16 of 283 reviews
Reviewed November 29, 2018

Hotel Bovedas de Santa Clara is in a great location -- within the walled city but in the San Diego neighborhood that's toward the edge of town. Great restaurants and shops within 1 block. Souvenir shops around the corner. We loved our 2-story room - kids downstairs and adults upstairs. Breakfast is a nice buffet of fruits, cereals and breads, cheeses and salami, and the traditional Colombian snacks. Hotel showers are outstanding! Best we had in Cartagena. We LOVED that you can use the pool at the Hotel Santa Clara which is an amazing perk --- beautiful big pool to while away those hot Cartagena middays.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank 736dinah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2018 via mobile

Beautiful and welcoming boutique hotel! The staff, especially Dianna, is terrific. We told them we were celebrating a birthday, and they decorated our room with roses and chocolate covered strawberries and went above and beyond!

I will say that the breakfast options aren’t great so if you have a choice as to whether to pay for it, I would perhaps forgo breakfast (it was included in our rate). That said, it was an easy option considering that most places in town open late.

I liked that it was a very small hotel (I think just 2 or 3 very small floors) but that you could use all the amenities at the Sofitel across the street. To me, that felt like the best of both worlds — small, friendly and intimate hotel but access to big-hotel amenities across the street.

Lastly, the room was HUGE! One of the biggest hotel rooms I’ve ever had for just two people.

Date of stay: November 2018
Trip type: Traveled on business
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2018

This was our second stay at Bovedas, and it will be our last. Our room (402) was a bit neglected. The curtains were broken and the skylight shade didn’t open. One of the bathrooms was not cleaned one day. The toiletries were not replenished and we had to call and ask for more shampoo/conditioner. Beware: the water that is delivered in the afternoon is NOT complimentary (contrary to what the hotel description says on hotels.com) and they charge you for the in-room coffee. We had an extra person in the pull-out couch. We reminded them multiple times yet the couch was not made the first night. We came home late that night so there was nothing to be done. In addition, during check-out we had an issue with our bill with which they were very unhelpful and unprofessional. I do have to mention the delicious breakfast which is by far the best thing about this hotel. It is delicious and the breakfast staff is friendly, welcoming, helpful and just wonderful.

Room tip: Ask for a room that faces the street and not the courtyard, otherwise you will be waken up early when they start setting up for breakfast
Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Safari23723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2018

Myself and partner absolutely loved staying here so much so we went from a 3 night stay to a 6! Due to us choosing to stay longer we had to stay in different rooms therefore we can safely say all the rooms our well appointed and all have there bonus’s. The staff are so friendly and I’m happy to say they all have a personality! Being able to use all the facilities at the Santa Clara is the perfect addition to your stay.Also the hotel team and gone above and beyond on delivering my partners watch back to New Zealand!

Room tip: We loved the room which a balcony looking over the street.
Date of stay: August 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank WendyScapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2018 via mobile

Every little detail was absolutely fabulous, from the L’Occitane toiletries, the bed, the sheets, breakfast, everything. People are always smiling, service oriented and willing to provide a wow service.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank Juan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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