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“A very authentic boutique hotel in the heart of Old Cartagena”

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Casa Pestagua Hotel Boutique, Spa
Ranked #5 of 153 Hotels in Cartagena
Certificate of Excellence
Miami, Florida
Level Contributor
162 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“A very authentic boutique hotel in the heart of Old Cartagena”
Reviewed August 10, 2013

The other reviews describe this property very well. It's old, majestic, impressive, beautiful, charming, very centrally located with some issues that one would expect of such an old property. Plumbing was slow and you are encouraged to toss your TP rather than flush it and the shower didn't drain as quickly as one would like. Out of our group of 5, 2 of us had plumbing challenges.

Since it was just our group of 5 staying at the time, the property was quiet. That's fortunate as I had the room located on the ground floor RIGHT outside the pool and a small sitting area. Had the hotel been busy, I'm sure that the noise would have affected my sleep as you can pretty much hear everything from this ground floor room. The doors to the rooms are all authentic wood and old so not insulated. Mine had no door knobs so had to be closed by pulling on the big brass key and my windows were covered by old, authentic wooden shutters that sometimes didn't open or close all that well. Besides, if I had opened them to let natural light in, everyone who passed by could have looked inside. So, I kept them closed which meant that I had no natural light inside my room.

So, if you opt to splurge and stay in this lovely property, just keep in mind that you'll enjoy a VERY authentic stay but not one that should be compared to a modern 5-star luxury hotel. I'm glad we stayed here as it truly gave a very authentic feel to our visit to Cartagena. I would not recommend this property if you are traveling with kids.

Room Tip: Avoid the room on the ground floor just outside the pool area and across from the sitting area. Can...
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  • Stayed July 2013, traveled on business
    • Value
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Helpful?
2 Thank globegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Westport, Connecticut
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 1, 2013

We stayed at Casa Pestagua for four nights during the summer. It is beautiful and peaceful, and was at one time the home of the Marquis. We loved the dining area for breakfast and for evening coffee, with falling ivy and outdoor ceiling fans. Our room was huge, but came with some old-building issues: a leaky wall-unit a.c. and one bathroom wall badly in need of re-plastering. However, old buildings are difficult to upkeep while maintaining their authenticity, and generally they do a great job keeping things clean and pretty, from the fresh flowers in the room to the delicious fruit bowl waiting for us on our first night. The staff is very sweet and attentive. We complained about our noisy air conditioner and they were fixing it within the hour; they were very helpful with dinner reservations, taxis and ordering a horse-and-carriage ride. It's a very romantic getaway!

Room Tip: Room 9 is quiet and spacious. Just ask if the bathroom wall has been re-plastered.
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  • Stayed July 2013, traveled as a couple
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Helpful?
Thank DarcyTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 27, 2013

This is a elegant hotel with only 11 rooms. Our 2nd floor room (number 10) was extremely large (about 600 sq ft) with 15 foot ceilings, two ceiling fans, a great air conditioner and a huge shower area. Breakfast is served in a peaceful plaza in the shade of palms trees and there is also a small pool with lounge chairs. The room is furnished with antiques and the building is about 300 years old so it has a sophisticated charm. If you are not comfortable with old world charm, elegance and antique furniture you should stay elsewhere. This hotel gives you a real feeling of being in colonial Cartagena. The city streets and teeming with people at night but the hotel is a refuge and no street noise ever reached our room. Staff are polite and helpful with excellent English skills. This is a true colonial gem.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BostonKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

We went to this hotel for our anniversary and we could not have asked for a more romantic place to celebrate it. The place itself is a dream. As soon as you walk in, you are greeted by a gorgeous cascading wall of ivy covering the dinner hall that overlooks the inner courtyard. The rooms are huge, the bed is comfortable and the bathroom is every girl's dream. Since the hotel is small and has few rooms, you practically feel like you have the entire place for yourself. This includes the big pool on the first floor and the rooftop jacuzzi overlooking the ocean and the old city. We were surprised by how quiet it was once you walked through the doors, in spite of the fact that you are in one of the busiest areas of the walled city. Great service, awesome location, and just overall gorgeous. We look forward to coming back!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank jba11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 27, 2013

We spent the second part of our Colombian honeymoon in Cartagena, at Casa Pestagua in December of 2011.
I fell in love with the property through the website but it was nothing to the real experience in person when you walk through the big doors into the courtyard for the first time.
It felt like something out of a movie.
We were welcomed with cocktails and they showed us around the property, including the gorgeous courtyard, the pool, the rooftop and our room.
The rooftop had an amazing view of Cartagena including the churches, the ocean and the old city.
Our room was very spacious and overlooking the cobble stone street.
We heard some street noise but nothing overly loud.

The included breakfast was great and delicious and usually had it on the big courtyard.
Our servers and the staff was great although service can be very slow especially at dinner time.

My husband used the pool once while I was reading pool side. I had a free foot massage in the spa which was lovely.
We also visited the rooftop a few times during our stay.

The staff at the front desk was very helpful when we tried to arrange some visits.

The location was excellent, all the sights were within walking distance.

We would love to come back here another time - it was a wonderful stay.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank Team_Gu_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York, United States
1 review
Reviewed April 17, 2013

I had the privilege of staying in one of the magnificent and majestic suites at Casa Pestagua which, combined with its central location and impeccable service, made my stay in Cartagena as close to perfection as I've ever experienced anywhere. Once I became director of the Cartagena Film Festival, I had no doubt that Casa Pestagua would be the ideal hotel to host our high profile guests. Our hopes and expectations have been more than met, as celebrities such as Isabella Rossellini, Alex de la Iglesia or Gael Garcia Bernal have been as impressed and satisfied with the hotel and its service as I was several years ago during my stay.

Room Tip: The suites are as grand and majestic as I've ever seen in a hotel
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  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank Monika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sa, Portugal
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 20, 2013

Best hotel i've ever been.

Great service, i mean GREAT.
Outstanding rooms and location.
Really good restaurant.
Close enough of the main atractions in the city.
Calm and cool neightborhood.
Few rooms, not a oversized overcrowded hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tyro m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Pestagua Hotel Boutique, Spa

Property: Casa Pestagua Hotel Boutique, Spa
Address: Calle de Santo Domingo 33 - 63, Cartagena 30390, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Cartagena
#3 Luxury Hotel in Cartagena
#3 Family Hotel in Cartagena
#4 Business Hotel in Cartagena
#8 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Casa Pestagua Hotel Boutique, Spa 4.5*
Number of rooms: 11
Official Description (provided by the hotel):
One of the three best hotels of charm in the world (Magazine HOTEL & LODGE. Paris, January 2011). One of the 110 most beautiful hotels in the world (L'OFFICIEL VOYAGE, Paris, August 2008), FIABCI award for best architecture restoration. (November 2010) and Certified by Condé Nast Johansens.Casa Pestagua Hotel Boutique Spa, known as “the most beautiful house in Cartagena”, belonged to the 18th Century Count of Pestagua, a rich and powerful aristocrat who gave his name to this mansion with its impressive colonial architecture.Distinguished by its exquisite architectural and artistic harmony, today the Casa Pestagua Hotel Boutique Spa offers luxury hotel services, with the comfort and technology expected by the most demanding hotel standards.Casa Pestagua Hotel Boutique Spa is a boutique hotel with its exclusive offer of 11 rooms housed in spacious grounds, worthy of a first rate luxury hotel.Enjoy the privilege of being attended to in the Casa Pestagua Hotel Boutique Spa and receiving a totally personalized service in an oasis of peace and tranquility, sheltered by its surrounding walls where you will feel like a lord in the Count’s mansion. ... more   less 
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Also Known As:
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Cartagena

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