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“The very Best choice in Cartagena !!” 5 of 5 stars
Review of Casa Pestagua Hotel Boutique, Spa

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Casa Pestagua Hotel Boutique, Spa
Ranked #6 of 144 Hotels in Cartagena
Certificate of Excellence
New York City, New York
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“The very Best choice in Cartagena !!”
5 of 5 stars Reviewed March 3, 2013

First let me say that the Hotel is not tired looking . The hotel reflects the old city quite well! If your looking for a modern place this is not it. It is totally beautiful and reflects the Centro area as best as anything I seen ! It was my first trip to Cartagena and Casa Pestagua and I am so thrilled with both . The staff at this hotel are totally fantastic Jennifer and Camilo at Reception just couldn't do enough! We were two friends an a "girls" trip and they went out of their way to make sure we did and went everywhere we wanted . The staff, including Jorge,Orlando, and Jason were great also . They made sure breakfast was wonderful every morning and asked constantly if we were ok and needed anything . The Spa and the technician Ivonne were wonderful also .... We were able to get a little tour of their best rooms (grand suites ) and next time I will try to stay in one of them ,they are simply gorgeous ! This place is fantastic if your considering a destination wedding ! It has it all !, Beautiful, private, romantic and a staff that will be sure to make it memorable ! I haven't stopped talking about the place since I got home , Please do not hesitate !! Book it !, you will be as pleased as I was .

Room Tip: Book with Camilo !!! He won't steer you wrong !!!!!
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank catherine115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
133 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed February 15, 2013

The furnishings in our spacious duplex suite could use updating. Everything just looked tired. The bathroom worked. The hotel was clean and provided an oasis of calm in the middle of Cartegena's touristy Old Town. What this hotel lacked in amenity, however, it made up for in service. The front desk was accommodating and helpful. Wait staff was pleasant and welcoming, even if the hotel's food wasn't always quite up to snuff. Everyone there was more than willing to insure your pleasant stay. Casa Pestagua lacks the gloss of other upscale alternatives in the Old Town. Nonetheless, there is a serenity to its understated luxury that invites a return visit.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fourhundred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
5 of 5 stars Reviewed December 30, 2012

Hello, Travis and Francy Here. We just stayed 5 nights at this hotel over Christmas. I have nothing but good things to say about this hotel. All of the staff treated us very well our entire stay. The rooms and the hotel it self are very beautiful. The location is great with plenty of restaurants, bars, clubs, and beach near by and shopping. I miss this hotel and Cartagena very much. I will definitely stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Francy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
361 reviews
355 hotel reviews
common_n_hotel_reviews_1bd8 673 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

Pros of Casa Pestagua
- The common areas of the hotel are chic & film set ready, very cool & photogenic, I especially liked the outdoor dining area, the formal dining room and the breakfast area.
-Good service. They were able to help with everything from restaurant reservations to car transfers etc., service was attentive, staff were multi-lingual, friendly and sincere.
- I have always preferred boutique hotels with personalities. Casa Pestagua definitely has personality, history & charm
-Perfect location: the vibrant squares, churches, museums & restaurants were an easy hop & a skip away only. With the heat it was always good to be able to go back for a siesta in between sight seeing

Cons
-To keep mossies out (they found me my first day, though the hotel did quickly give me a gigantic bottle of Raid) my bathroom had no air /no fan/ no circulation
- room Two was the cheapest room available (I was on a 3 wk holiday and wanted to watch my expenses) --- it looked out at the ground floor bar area in betw the pool & dining area. I had to keep the curtains drawn & the wooden shutters closed at all times for privacy, the ceiling is also low so it felt claustrophobic as a result. It also got noisy when guests congregated at the bar (with the TV) as my room's only door and windows faced the bar.
About two pm on my last day (Sunday) i'm guessing one of the guests decided to plug their ipod into the hotel sound system, there was no getting away from this music (brass monkey etc) plus TV noise while trying to read & or take a nap. Add to that a bunch of kids were playing in the pool, fortunately of the 4 nights I was here this level of noise only happened on the last night

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anilegna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
4 reviews
5 of 5 stars Reviewed November 25, 2012

This hotel was a colonial house that belonged to a marquis, it's really beautiful, the garden it's lovely and very good conserved, the service is also very nice, the stuff it's specially friendly, the breakfast very nice and the rooms are really stylish!!! It's romantic and full of history, I recommend it!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SPIAG25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

amazing hotel, great location, excellent costumer service. it was worth staying in here, i loved that i could walk to the amazing old town of cartagena and without expending any money on transportation to go back to the hotel.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank carlos m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malvern
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

Architecturally the hotel is very attractive and draws in a lot of passers by to take photos. The centre of old Cartagena is not large but the hotel could not be better located and perfect for enjoying the old town, restaurants and little shops. There are not many rooms in the hotel and so apart from curious passers by we ofton had the whole place to ourselves. We were on holiday with our daughter and our large split level room was perfect for us to be all together but with separate sleeping areas. It was so peaceful we slept like logs. Breakfast sat outside was a leisurely treat with a choice of local or western. The staff were generally very friendly and the reception helped us to book a great day out to Isla Del Encanto. The only reason I did not give 5 stars were a few small niggles: the first night we got in the small pool we were quickly ushered out because they had been adding chlorine (there was only a small warning sign that we had not seen!); the restaurant food was good but the layout did not encourage visitors and so the night we ate there it was dead, i.e we were the only ones in; the bathroom was spacious with a great overhead shower but for the price I would have expected the decor to be much better.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 1gordonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Pestagua Hotel Boutique, Spa

Property: Casa Pestagua Hotel Boutique, Spa
Address: Calle de Santo Domingo 33 - 63, Cartagena 30390 , Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Cartagena
#3 Family Hotel in Cartagena
#4 Business Hotel in Cartagena
#5 Luxury Hotel in Cartagena
#8 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Casa Pestagua Hotel Boutique, Spa 4.5*
Number of rooms: 11
Official Description (provided by the hotel):
One of the three best hotels of charm in the world (Magazine HOTEL & LODGE. Paris, January 2011). One of the 110 most beautiful hotels in the world (L'OFFICIEL VOYAGE, Paris, August 2008), FIABCI award for best architecture restoration. (November 2010) and Certified by Condé Nast Johansens.Casa Pestagua Hotel Boutique Spa, known as “the most beautiful house in Cartagena”, belonged to the 18th Century Count of Pestagua, a rich and powerful aristocrat who gave his name to this mansion with its impressive colonial architecture.Distinguished by its exquisite architectural and artistic harmony, today the Casa Pestagua Hotel Boutique Spa offers luxury hotel services, with the comfort and technology expected by the most demanding hotel standards.Casa Pestagua Hotel Boutique Spa is a boutique hotel with its exclusive offer of 11 rooms housed in spacious grounds, worthy of a first rate luxury hotel.Enjoy the privilege of being attended to in the Casa Pestagua Hotel Boutique Spa and receiving a totally personalized service in an oasis of peace and tranquility, sheltered by its surrounding walls where you will feel like a lord in the Count’s mansion. ... more   less 
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Also Known As:
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Cartagena

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