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“great stay”

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Hotel Cartagena Plaza
Ranked #38 of 153 Hotels in Cartagena
London, United Kingdom
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“great stay”
Reviewed August 16, 2012

been there together with my wife, the lobby and hallways look little bit dated, but still clean and maintained, room was great, spacious, air con worked perfectly and bathroom was nice and big, restaurant food had lot of choices with fresh fruit every morning and big variety of meals in the evening... the hotel show was entertaining but nothing special, nice pool on the roof and great coctails at the bar...

Stayed September 2011, traveled as a couple
Helpful?
1 Thank Milandob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Manizales, Colombia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 15, 2012

After staying here for 6 of our 9 nights I can say that the other reviews are spot on. There are good and bad things to say about this hotel.

Let's start with the good: Great location. Right on the beach, all the best restaurants, grocery stores, shops are within a few blocks, plenty of taxis to take you wherever you want to go, everything is close by. We upgraded to the "superior" rooms which are certainly not superior but they are quite large and the view is great. The beds are comfortable. The workers here are very nice although the check-in staff needs training. The clientele is friendly and well behaved. The breakfast is sufficient but not great and it's loud but it's breakfast. If you eat heartily, you will be set for hours. The pool is small but adequate. We have stayed at Hotel Caribe, Hotel Capilla de Mar and this hotel all in the last 6 months. Each one has it's ups and downs.

The bad: It's old. The bathrooms are old. The 4 elevators are slow. The pool is old...OK, everything is old. The exterior pictures do not do it justice. It's much uglier.

But if you look at the price and figure you aren't going to be in the room THAT much except to sleep, bathe and change, how important really is the room?

The rooms at Hotel Caribe and the Capilla de mar are not that much better and they cost a lot more. The breakfast at Capilla is really great, not so great at Caribe after a couple days. The pool at Caribe is to die for but get there early or you won't have a lounge chair.

The Wi-fi at this hotel was very good which is important to me. It was horrible at Capilla and OK at Caribe. Far superior here if that's important.

Room Tip: I don't know that's it's worth it to upgrade. EIther bring your own favorite soap, shamp...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank williamgray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2012

old school hotel whose golden age has been long gone. when I first entered the foyer I felt like travelling in time, back to communist Prague's posh hotels. Brown stone, heavy chandeliers. the room didn't get much better, six layers of ugly curtains and a bed made of two mattresses one on the top of the other. One would expect more from 4stars. service isn't nothing special either, reception was extremely slow and my room didn't get cleaned till late afternoon.
On its upside it's located in Boca Grande, it's got efficient lifts, pool on the roof, somewhat opulent breakfast. Generally not recommended.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jakub h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2012

I would not reccomend this hotel although the location is great, the rooms are spacious and the beds are comfortable. Staying at this hotel makes you realize that there's more to a hotel than its location and rooms. Although the personnel is polite and even speak English (if your Spanish isn't all it could be) thei seem unorganized and unable to provide any service beyond checking you in and out - which also seems somewhat unorganized.

For instance the staff is not able to order a taxy or any means of transport. Although taxis are avaliable everywhere, these are too small for a family with baggage. Furthermore, for safety reasons, even Colombians reccomend to order a taxi via the hotel rather than picking one at the street - and the more foreign you look, and the less spanish you speak, the more important this becomes. We never personally experienced any threatening situations, but as even local Colomians, both staff at other hotels and friends, warn us against this, I guess it should be taken seriously.

Less importand, but worth mentioning. The breakfast area is extremely noisy and the coffee is the worst I've ever tasted in Colombia.

Verdict: Spend your money at andother hotel.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dahloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 17, 2012 via mobile

We found this Hotel affordable and close to the beach. If you're looking to spend time in your room these rooms are very basic. We had no hot water for the 5 nights we stayed but the weather was hot so wasn't too bad. The reception staff were very busy when we checked in and out and not very helpful.
If I had my time again I would of liked to stay closer to the old city.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Talei84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 28, 2012

We enjoyed ourselves thoroughly. The hotel was great value, great food, service was great, staff very helpful. The room was clean and basic. Great location to the beach and to the walled city. We think the bad reviews are from very fussy and particular people! We cannot find anything bad to say! We will return, same time, same place. Barbara and Henri

Room Tip: If you stay in , get a suite, if you stay out and enjoy the wonderful area, a standard room is all y...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BarbaraandHenri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 26, 2012

I am rating this hotel as value for the money. The hotel is most definetely not a 4-star hotel, however, it is a good budget hotel. The rooms are clean, most of them are facing the ocean. The area is very safe and it is accross the road from the main beach. The food is basic but there is plenty of salad and fruit. The people are fantastic. One of our girls got sick and the hotel staff (they have a resident nurse) went out of their way to make sure that we get the doctor to come to the hotel! They also made sure that the farmacy delivered and they also negotiated all the pricing for us. The pool is always windy but being 30 degrees and sunny this is not a big deterrant. There are great coffee houses and bars just around the corner. The cabs are parked at the front door and will take you to the walled city for 5,000 pesos ($3).

Room Tip: Even though most of the rooms face the ocean, ask for the ones that are on the ocean side (not the o...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ar118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cartagena Plaza

Property: Hotel Cartagena Plaza
Address: Cra 1ra No 6-154 . | Barrio Bocagrande, Cartagena 130010, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 153 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cartagena Plaza 3*
Number of rooms: 311
Official Description (provided by the hotel):
Hotel Cartagena Plaza is located just 10 minutes away from the Rafael Nuñez International Airport and only 5 minutes away from the historic downtown. In front of the beaches of Bocagrande and steps away from casinos, boutiques, restaurants and banks. 311 standard rooms, suites and junior suites; Panoramic swimming pool on floor 18 with the best view to the Walled city and modern Bocagrande, also, recreation and entertainment for adults and children and “Pelikanos” Kids club. Delight your palade in our Le Place buffet Restaurant, with the best national and international food, or enjoy gourmet dishes in Kazabe Restaurant and Sushi Bar. Also, business center with wide band Internet, WI FI (FREE) in all the hotel, room service, safe deposit boxes, phone services, laundry, nursery, cafeteria, Rezak Bar Club Disco, luggage room,parking lot. ... more   less 
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