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“extremely charming hotel with extremely firm beds”

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Casa La Fe - a Kali Hotel
Ranked #15 of 155 Hotels in Cartagena
Certificate of Excellence
Reviewed May 31, 2011

I just returned from a two night stay at Casa La Fe. The hotel is in a great location in the old town area of Cartagena. We could easily walk anywhere in the old town and felt very safe at the hotel. The small hotel is beautifully appointed. There is a lovely small courtyard where a very good breakfast (about 6 or 7 options to choose from) was served each morning from 7 to 10am. The room was also very nice - not spacious, but nicely decorated and definately adequate space for the two of us . It was very clean, had a nice bathroom (with a good shower) and also a small fridge that kept beverages nice and cold. There was also a small desk and flat screen tv. The only complaint I have about the room - any my whole experience at Casa La Fe - is that beds are really hard, even with the matress topper that they can provide. I don't mind a firm mattress, but this was so hard, I did not get a good night sleep.

The staff at the hotel were all fantastic - very friendly and responsive - and extremely patient with my lack of Spanish. There is a great small patio on the roof with some very comfortable lounge chairs (if they could make the beds as comfortable, the hotel would be almost perfect!). There is wireless internet available throughout the hotel and it worked well. We stayed on the thrid floor facing the court yard and found it to be very quiet overall (we could hear a bit of music from a nearby restaurant at times). However, I think rooms on the first floor facing the courtyard could be very loud - especially when people are eating breakfast.

All in all, it was a great stay in every way except for the uncomfortable beds - this is the only thing that might prevent me from staying here again in the future.

  • Stayed: May 2011, traveled with friends
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1  Thank travelerwithheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casalafecartagena, Owner at Casa La Fe - a Kali Hotel, responded to this reviewResponded June 4, 2011

Oh dear, we are taking some stick over beds! To be frank I think Americans are accustomed to a softer mattress than Europeans or Latin Americans. That does not help our American clients who make up the majority, so we will investigate purchasing thicker overlays.
We have just reached 150 reviews in TA and almost 100 of these have been in category 'excellent'. We read all reports and we act when criticism has been fairly leveled or a good suggestion made.

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Reviewed May 28, 2011

This hotel has been in marketed in magazines in the US. As a Colombian, decided that had to bring my US friends to Cartagena, show the beauty of the old town, there are many options in hotels, but he had to go with this one. We needed 3 rooms, of which one of them (in-laws) booked 3 months before hand, and when we showed up, they said that their reservation was CANCELED. They never received a cancellation notice or anything like that, we had to go strolling for my in-laws room, since the other 2 were not canceled, and they wouldn't let us go without a penalty (it was their fault that they never told us one room was canceled) and finally got another room in a very nice boutique hotel, with great rooms and service. Defeated the purpose of staying all together though.

Old city in Cartagena is gorgeous, the only room worthy of the trouble of cancellation without notice, is the one with a balcony to the square, otherwise, every hotel around it, is just as nice as the other. So don't overpay here, if you want to go big, go Santa Clara, if not, go to any of the old city ones, the colors and decor of the city are awesome.

  • Stayed: January 2011, traveled with family
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7  Thank samizuqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casalafecartagena, Owner at Casa La Fe - a Kali Hotel, responded to this reviewResponded June 10, 2011

Human memory is fallible, our booking database is factual This client made multiple attempts to book a LOWER ROOM for 3 persons which is an impossibility and each time we declined his booking, explained the reason by email response and made no charge against his card. Final correspondence received from client was a request to inform him if a room for three persons opened up for his dates.

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Reviewed May 11, 2011

I recently stayed at Casa La Fe on the recommendation of a co-worker who also stayed there. IIt was also recognized in the NY times last year. ts a very cute bed and breakfast in the heart of old town Cartagena. It was perfect for walking around, sightseeing etc. The staff was very friendly and the rooms were decent. My only complaint during my stay there was the BED. It was HORRIBLE. Hard as a brick! So much that my husband said he felt like someone was beating him up every night. Unfortunately during our stay in Cartagena we got sick (food poisoning from an outside restaurant- a well known one called La Casa Socorro) and had to stay in the room for an entire day. It was rough, between being sequestered to the room, not having a decent bed to layon after regular trips to the bathroom was NOT pleasant. I can't speak for the other rooms in the hotel so maybe it was just ours but they need to change those out immediately. Also, although breakast is very nice, the portions are way to small. It was like eating a kiddie meal. We were always still very hungry afterwards. They should also serve fresh fruit which was not on the menu. I would still recommend this place though b/c of the location and the very nice staff. And one last comment, make sure you do NOT stay on the lower level, otherwise your room is right in the breakfast area and you will have people literally eating breakfast outside your room!!! Oh and the free Wi-Fi and Direct TV was great. We didn't miss a minute of the NBA playoffs!:-)

  • Stayed: April 2011, traveled as a couple
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Thank Nomadtraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casalafecartagena, Manager at Casa La Fe - a Kali Hotel, responded to this reviewResponded May 12, 2011

We have firm beds but few guests find them uncomfortably hard and we can always provide an overlay mattress IF REQUESTED. Our menus give guests six choices of breakfast, all served with freshly pressed juices. Complimentary espreso cafe (Italian machine, Colombian coffee beans) is available 24/7 on the patio. Criticism over size of breakfast portions seems a little bit harsh!

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Reviewed May 2, 2011

Hotel location is perfect as it is on a square near a lot of good restaurants and felt safe to walk back to after night out drinking. everything feels like it is walking distance and very easy to get round the town.

after 3 weeks of travelling in colombia staying in a mix of hostals and mid range hotels it was great way to end the holiday. we had a lovely room 306 with a balcony that is set over two floors with double bed downstairs and twin beds upstairs.it overlooks the square but we had no problems with noise. the upstairs terrace has a small pool which no one seems to use so we had it to ourselves and was very relaxing. breakfast is served in a colonial style courtyard and food was really good with a selection of 6 different options from museli with fruit & yoghurt to my favourite a tortilla stuffed with ham, tomatoe, cheese. highly recommend this place and staff were very helpful.

  • Stayed: May 2011, traveled with family
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Thank ArmandeD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

We spent five nights at Casa La Fe. It's a pretty B&B, best thing about it is the location. Our room was large but located right across from the hotel computer. We were pretty surprised to see the hotel staff sitting at the computer when arriving to or leaving our room. This happened frequently, it wasn't cool. While the roof deck offerred nice views, I'm still regretting that I entered the pool before taking a closer look at the water. The pool water was really, really dirty. I showered a few times that same day and even though it's a few days since we left, it's hard to shake that soupy, gross feeling of the dirty pool water. AC in the room did not work well and the staff kept turning off the fan when we left which was irritating. While I would recommend Casa La Fe, be sure to check the pool before you enter.

  • Stayed: April 2011
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Thank RonzalitaJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casalafecartagena, Owner at Casa La Fe - a Kali Hotel, responded to this reviewResponded April 19, 2011

These comments have been noted and will be investigated.

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Reviewed April 8, 2011

I mistrust reviews that award five stars in all departments. That's why I've given Casa la Fe only four in "sleep quality" sector - just to make the point that nothing in life can be perfect. What's amiss in the sleep category? Only this; that if you like silence, then the very heart of the old city of Cartagena may not be for you!
But for us it was FANTASTIC. Casa la Fe is set on the shaded side of a square (I think it's the city's only hotel in a square) where the heartbeat of this old Caribbean city provides a magical setting.
I give all the other departments five stars because Geoff and Carmen, and their smiling attentive staff, make this well-run hotel seem like home. When you come in off the throbbing city streets and step into the cool and elegant courtyard, it does feel like you're in a special place. We fell in love with Cartagena, and we fell in love with Casa la Fe.

  • Stayed: March 2011, traveled as a couple
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Thank NorfolkLings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2011

We wondered why prices of hotels in Cartagena where so high and capacity scarce during the last few days of February and the first days of March. When we arrives we found out, because it was exactly the week of the Latin America Film Festival FICCI. Nevertheless, the rate of USD200 per night for a small room with a small window on an exterior corridor, is definitely too high. In fact it's the same rate as the beautiful 500 sqft (45m2) colonial junior suite in hotel L'Opera in Bogota where we stayed the previous nights. In general La Fe is quite ok; perfect location, friendly, clean and decent breakfest.

  • Stayed: March 2011, traveled as a couple
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Thank profi_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casalafecartagena, Owner at Casa La Fe - a Kali Hotel, responded to this reviewResponded March 24, 2011

This guest mentions La Opera but we recently stayed at Hotel Casa Deco in la Candelaria for $115 per night and can recommend it.

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Additional Information about Casa La Fe - a Kali Hotel

Address: Calle segunda de Badillo # 36-125 | Centro Histórico, Cartagena 130001, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#8 Family Hotel in Cartagena
#12 Romantic Hotel in Cartagena
Price Range: $115 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa La Fe - a Kali Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Casa La Fe is an oasis of calm and good taste located in the very heart of the city and our services come recommended in the NYT and London Times Group Newspapers. Visit our webpage in Trip Advisor and take a Virtual Tour of our rooms and facilities. Ensure that you obtain the best rate and free airport pick-up by booking direct with the hotel using promotion code SDBOOK. ... more   less 
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Also Known As:
Casa La Fe Cartagena
Casa La Fe Hotel Cartagena

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