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“Excellent service!!!!!!!!!”

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Hotel Capilla del Mar
Ranked #23 of 158 Hotels in Cartagena
Certificate of Excellence
Reviewed February 21, 2014

As soon as we got to the hotel the staff was friendly and helpful. The rooms are renovated and modern. The hotel has great security we felt very safe. The staff helped us schedule our tours. The food is delicious there is a great variety. The hotel is well situated is pretty close to everything. Whatever you need you can find it close by the hotel. Overall, looking forward to go back.

Stayed: February 2014, traveled with friends
Thank Kellylemos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaCapilla, Community Manager at Hotel Capilla del Mar, responded to this reviewResponded February 27, 2014

Dear Guest,

We really appreciate the time you dedicated to share your experience about our Hotel Capilla del Mar.

It is a privilege for us to receive your kind comments about our great service. As you say it, our hotel has a specialized security team to look after your peace during your stay.

Thanks for choosing us as your home in Cartagena, We hope to have you with us once again!

Cordially,

Carolina ABello Ramos
Community Manager
Hotel Capilla del Mar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 - 191 of 2,076 reviews

Reviewed February 6, 2014

Even though the beaches in Cartagena are not the most beautiful, they add ambiance to your stay.
This hotel is in Bocagrande close to pharmacies, grocery stores, restaurants and most importantly the beach. We stayed in room 611, it was a one bedroom suite, with 2 bathrooms and separate living and dining room. The view from the balcony was amazing. The hotel has private security that helps you crossing the street, and watch after you at the beach.The ride to Old Town is about $3.00 US so it is very convenient, you don't have to miss the charm of Old Town!

  • Stayed: January 2014, traveled as a couple
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Thank Deniseworlds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaCapilla, Community Manager at Hotel Capilla del Mar, responded to this reviewResponded February 20, 2014

Dear Guest

We really appreciate you took some of your time to let us know your comments about our services.

Thanks for staying with us and we hope that on your next stay we have the opportunity to have you with us to enjoy our modern and spacious facilities.

Cordially,

Carolina Abello Ramos
Community Manager
Hotel Capilla del Mar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2014

We stayed at Capilla del Mar for two nights during our travels around Colombia. The hotel is very clean, rooms are spacious and the beds are very comfy. Great views of the sea front from the balcony. The staff were really helpful and friendly. Breakfast was amazing!! Rooftop bar and pool are so cool!

  • Stayed: December 2013, traveled as a couple
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1  Thank loui-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014 via mobile

Excellent customer service at all times. Great location, you can walk through the city And the old one is 10 minutes away in taxi. Relaxing environment at the spa. Amazing "limonada de coco". You can get a tour into the hotel's backstage. Recommended

Stayed: January 2014
Thank andrelu24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaCapilla, Community Manager at Hotel Capilla del Mar, responded to this reviewResponded February 27, 2014

Dear Guest,

We really appreciate the time you dedicated to share your experience about our Hotel Capilla del Mar.
It is a privilege for us to receive your kind comments about our great service. Thanks for choosing us as your home in Cartagena, We hope to have you with us once again!

Cordially,

Carolina Abello Ramos
Community Manager
Hotel Capilla del Mar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

I found a great deal on this hotel and stayed 3 nights. Although the room service menu was somewhat limited, it was still fantastic, the restaurant was very good and the waitstaff were polite, bilingual, and made my stay very enjoyable. I did book a massage (much needed and very relaxing). The hotel is right next to a beautiful beach where you can rent a chair or bed and umbrella.. though that was a bit pricey, if you can haggle, I'm sure you can get a good deal. The room itself was clean and very roomy. I was surprised that mine was so large.. a bedroom, bathroom, hall, sitting/living area with a tv, and a ocean view balcolny.. I also had ac and hot water, which in Cartagena is a luxury. This was my second visit to this great city and it was perfect. The staff were helpful and everyone spoke English and always had a smile. I also used the friendly booking service to grab up a day trip to Sport Baru on the Rosario Islands and Playa Blanca.. about $70 US and well worth it!
OH, and free breakfast! I will stay here again!

Room Tip: Rooms with the ocean view are spectacular
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  • Stayed: December 2013, traveled solo
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Thank jennifer g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

Breakfast is average - not amazing...right on the Boca Grande beach and centrally located, close to both Laguito and the old city - good service, small rooftop pool and very attentive staff. Quick taxi service out front!

  • Stayed: November 2013, traveled on business
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Thank jeffandsalimalash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Very comfortable hotel. Aside from the remodeling taking place in the main entrance, it's a very nice environment; the staff is attentive, patient, and very welcoming. The rooms have been remodeled nicely--very clean and enjoyable. The food is quite good, both in the restaurant and in the buffet, plus both have great views of the ocean. Overall a great place to stay.

  • Stayed: December 2013, traveled with family
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Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Capilla del Mar

Address: Carrera 1 8 - 12 | Bocagrande, Cartagena 130001, Colombia (Formerly Capilla del Mar Global Hotel)
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Cartagena
#5 On the Beach Hotel in Cartagena
#9 Spa Hotel in Cartagena
#12 Business Hotel in Cartagena
#14 Luxury Hotel in Cartagena
#15 Romantic Hotel in Cartagena
Price Range: $120 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Capilla del Mar 4*
Number of rooms: 203
Official Description (provided by the hotel):
Capilla del Mar Hotel is loca-ted at Car-ta-gena de Indias, Colom-bia with the pri-vi-lege of being in front of the bea-ch-, we offer the best lei-sure and rela-xa-tion expe-rience in the city. Enjoy the modern tou-rist area of Boca-grande, one of the most emble-ma-tic areas of the city; hol-ding a variety of places like res-tau-rants, bars, dis-cos, night-clubs, in addi-tion to the most impor-tant world-wide com-mer-cial brands. A modern 5 stars hotel infras-truc-ture and ser-vi-ces ensu-ring per-fect slee-ping expe-rience and gas-tro-nomy, offe-ring tou-rists and exe-cu-ti-ves, a warm and friendly expe-rience, focu-sed to details. Enjoy the charm and his-tory of Cartagena's old area, just 10 minu-tes away front the hotel and only 15 minutes away front the airport. ... more   less 
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Also Known As:
Hotel Capilla Del Mar Global

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