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“Good Location, service could be better”

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Hotel Capilla del Mar
Ranked #22 of 159 Hotels in Cartagena
Certificate of Excellence
Reviewed December 15, 2011

This hotel was across from the beach, rooms were spacious and clean. We had to wait for over an hour to get 1 room (we had booked 3). Several events were planned and announced (folklore show, talk, singer) then cancelled but no notice was made of the cancellation. Generally a good hotel. Breakfast buffet was very nice.

  • Stayed: December 2011, traveled with family
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2  Thank CfromVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 3, 2011

Very centrally located right across from the main beach area and near a variety of stores and restaurants. Due to a renovation, the hotel offers two types of rooms: renovated and modern or "traditional" but non-renovated. I chose the renovated room and wound up with a wonderful ninth floor modern room with a balcony and view of the beach. Very spacious room with two double beds and excellent free Wifi. The pool on the 22nd floor has a fantastic view but a so-so bar. You can choose from at least 5 places to eat: a gourmet restaurant with buffet at lunch; sheltered patio first floor restaurant, beach location, the bar at the pool, and a bar on the 21st floor. I was there for business but it was a delightful oasis in a warm, humid climate. Would definitely stay there again.

Room Tip: Ask for a renovated room with an ocean view.
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  • Stayed: October 2011, traveled on business
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1  Thank cfuller603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

I booked this hotel in a packet deal I got on Cheaptickets. Upon arrival in Cartagena, at the Hotel - Hotel Capilla del Mar, my reservation could not be found. I ended up goign online and forwarding the hotel confirmation to the Hotel. And after an hour waiting, I got checked in and upgraded to a suite!

The hotel room was simple but had a balcony that wrapped from the bedroom to the living area. The decor was a bit "dank" but it doesn't matter because I spent more time OUT of the hotel than IN it.

The breakfast was included in my package price and was delicious with an assortment of exotic fruits, buffet items and made-to-order omlettes.

The staff was incredibly accommodating to my every request and booked my local and excursion tours around the region.

LOOVED Cartagena! It was a perfect diversion from the cold and damp winter!

Room Tip: Ask for an ocean view!
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  • Stayed: March 2011, traveled solo
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Thank soyjill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

first trip to cartegena and very pleased with capilla del mar. Friendly staff with so so english but very accommodating an eager to please. rooms were spacious and pleasant and very nice pool on top floor with breathtaking views over the sea and away towards the old city. Was totally taken with columbians generally during our trip...happy, friendly and warm people....

  • Stayed: October 2011, traveled on business
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Thank BaskersonTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2011

I recently got married in Cartagena, Colombia and stayed at "Capilla del Mar" for two nights. The room was very clean, spacious, and the view AMAIZING. The staff was very nice and helpful. We missed breakfast hour and we called to see if it could be delivered to our room and the answer was a plesant YES. The bfast was soooo good.

This hotel is not located at the Old City but everything is so close in Cartagena that it will take you 10 min in a cab to get to the main attractions. And the taxi fare is so cheap that why bother walking. They have two restaurants in the hotel One is like a open sports bar and the other one has local and international plates to choose from.

For us the Location was excellent because there's is a lot to do around there. You have from local restaurants to Chinese, Greek, segafredo etc etc. Also a lot of great shops.

We will definately go back to this beautiful city and will stay at "Capilla del Mar"

  • Stayed: June 2011, traveled as a couple
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1  Thank Ingrith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

We travelled to Cartagena on August 2008. Myself having been away for many years from Colombia was happy to be able to share this beautiful area with my family. Having arrived at the Cartagena airport we bought our taxis fare at a booth at the airport which gave us the exact fare to La Capilla Del Mar in Cartagena.

When we arrived we were very pleasantly surprised at the very good service we received. The attendants at the counter were very helpful and coordial. Not to mention that they were helpful in giving us directions to find a tour agency to be able to look around the city.

The rooms at this hotel were very clean well designed as well as very comfortable beds, I would say this is a very good 3-4 star hotel. At the top of the building they have a small pool which comes in handy in August with the high tempretures.

Next to the hotel there was a tour agency where you could book tours to the Rosario islands they seemed a bit expensive. You could probably go to the wharf and book a tour from their at a cheaper rate.

The second night we booked on a "CHIVA" this is a very well adorned bus that take you on a tour of the city with a local band of "vallenatos" playing music all the way. In the tour it includes rum and coke. They take you along the coast and show you Cartagena by night. Then will take you to the San Felipe Castle where there is a show of local dancers. A lot of fun! finally they finish the tour at a restaurant where they play music for dancing.

All in all very good experience I would definitley return.

  • Stayed: October 2010, traveled with family
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Thank Aldis1726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2011

I recently stayed here 3 days. My room was large, with a nice balcony and a view to the beach and the colonial city. Unfortunately, I couldn't enjoy any of these. Drilling and hammering started at 8 am as they are doing a renovation of some floors, and the noise in my balcony was unbearable. My room was hot all the time, as the AC was not working well. They even shut it off for a whole day. I was not told of the inconvenience at check-in time, neither did they offer any compensation. I'll give high marks for the breakfast buffet, but nothing else. Last but least, the noise from the discotheque on their top floor spreads all the way down, and it was difficult to get a good night's sleep.

  • Stayed: July 2011, traveled solo
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1  Thank Gundisalvus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Capilla del Mar

Address: Carrera 1 8 - 12 | Bocagrande, Cartagena 130001, Colombia (Formerly Capilla del Mar Global Hotel)
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Cartagena
#4 Family Hotel in Cartagena
#9 Spa Hotel in Cartagena
#12 Business Hotel in Cartagena
#13 Luxury Hotel in Cartagena
#15 Romantic Hotel in Cartagena
Price Range: $118 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Capilla del Mar 4*
Number of rooms: 203
Official Description (provided by the hotel):
Capilla del Mar Hotel is loca-ted at Car-ta-gena de Indias, Colom-bia with the pri-vi-lege of being in front of the bea-ch-, we offer the best lei-sure and rela-xa-tion expe-rience in the city. Enjoy the modern tou-rist area of Boca-grande, one of the most emble-ma-tic areas of the city; hol-ding a variety of places like res-tau-rants, bars, dis-cos, night-clubs, in addi-tion to the most impor-tant world-wide com-mer-cial brands. A modern 5 stars hotel infras-truc-ture and ser-vi-ces ensu-ring per-fect slee-ping expe-rience and gas-tro-nomy, offe-ring tou-rists and exe-cu-ti-ves, a warm and friendly expe-rience, focu-sed to details. Enjoy the charm and his-tory of Cartagena's old area, just 10 minu-tes away front the hotel and only 15 minutes away front the airport. ... more   less 
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Also Known As:
Hotel Capilla Del Mar Global

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