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Hampton by Hilton Cartagena
Ranked #39 of 158 Hotels in Cartagena
GreenLeadersBronze level
Reviewed January 18, 2014

Stays at this hotel last weekend, is a good business hotel close to the beach. Room are small, but very clean, looks new. Lobby is at floor 16, really enjoy my stay. Good restaurant around the hotel and couple of store if you want to go shopping.

Stayed: January 2014, traveled on business
Thank Fred G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 20, 2014

Dear FredG,

We want to thank your review about your recent stay at our hotel; it is our goal to make our guests' stays as comfortable as possible. We are glad you enjoyed our efficient yet comfortable rooms, the service of our friendly staff, and our central location in Bocagrande.


We hope that you will visit us again soon!

Jessica Testa
General Manager
Hampton by Hilton Cartagena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 - 323 of 1,638 reviews

Reviewed January 16, 2014

I was pleasantly surprised and very satisfied with my stay at this hotel. Super sweet, friendly, and happy staff. I appreciated that many on staff were bilingual. The Asst GM Jessica was very helpful when inquiring about the area, restaurants, taxis, etc. She is an American which I think is an added perk for this hotel in attracting and catering to US travelers. Beautiful rooftop pool is nice quiet alternative to the beach. The lobby is great, where they serve up a delicious, well-stocked breakfast, which is included in the price, and it's also a relaxing place with comfy sofas and seating vignettes to enjoy a late afternoon/evening glass of wine while enjoying great views of the city. Even has a good workout room, overlooking the Caribbean, rather than feeling like you're in a closet that was converted to a workout room like some hotels. Security is good-room key needed to enter every floor but the lobby. Environmentally friendly too as the room key is needed to turn on lights and AC. It's a clean, pretty, and modern new hotel. Well worth it!

  • Stayed: December 2013, traveled with friends
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Thank Edith V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 20, 2014

@EdithV,

Thank you so much for choosing to stay with us this December. We are extremely appreciative of your excellent comments about our rooms, security system, fresh Hampton beds, multilingual staff, and breakfast! Please come back and visit us again soon.

Sincerely,

Jessica Testa
General Manager
Hampton by Hilton Cartagena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

This hotel is a great value if you don't mind a 10 minute taxi to the Walled City (the only place worth visiting in Cartagena).

Location: Busy street corner in Boca Grande. Boca Grande is really not very nice. I recommend that you stay in the Walled City, don't waste your time here.
Staff: EXCELLENT staff. Many fluent in English. Delightful General Manager who will greet you at breakfast!
Lobby: Stunning views, nice furniture, satisfactory breakfast, serves beer.
Rooms: Small, functional, well-equipped, luxurious bathroom.
Pool: Spectacular rooftop views, closes at 5pm when the lifeguard leave (that stinks!)
Value: Great value!

  • Stayed: August 2013, traveled as a couple
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1  Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 16, 2014

@JosephR- My name is Jessica Testa and I am the General Manager of the Hampton by Hilton Cartagena. Thank you very much for your honest feedback about your experience at our hotel and in the city of Cartagena. We appreciate your excellent observations about our service, breakfast, rooms and pool area. As you stated in the title of your comment, the brand Hampton by Hilton is just recently entering the Colombian market- our hotel is one of the first two! We are actively developing the brand throughout the country, and your comments allow us to continue improving our facilities and services for our guests. Thank you for visiting us and we hope that you will come back to visit us again soon!

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Reviewed January 13, 2014

My stay with my family at this hotel was amazing! Very unique that the lobby is on the 16th floor, providing guests with a gorgeous view. & the pool on the 17th floor overlooking the city is overwhelmingly beautiful. The service was phenomenal. Every employee smiled at you & said hello & always made you feel comfortable & welcome there. The rooms are beautiful and very clean as well. The hotel is a block from the beach, surrounded by a number of restaurants, and just a short, cheap taxi ride to the historic center. I would definitely recommend this hotel, & I'd love to come back!

  • Stayed: December 2013, traveled with family
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Thank Harvardboi22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 16, 2014

@Harvardboi22

We are very pleased that we were able to make your trip an amazing and fun experience.
Thank you so much for highly recommending our hotel on TripAdvisor.

It is very gratifying for us to know that we exceeded your expectations and you and your family enjoyed your visit with us.

We hope that you will come back to visit us again soon in your home away from home in Cartagena!

Sincerely,

Jessica Testa
General Manager
Hampton by Hilton Cartagena

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Reviewed January 12, 2014

My overall experience at the Hampton Inn Cartagena was very good, and I traveled every month to different countries. Good location, service and cleanliness. The beach is less than a block away, and you can walk to different options of shopping, restaurants and bars.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 16, 2014

@Fred M, Thank you very much for reviewing your visit at our hotel on TripAdvisor. We are extremely happy to hear that you had great experience at our hotel. Our team here hopes to have the opportunity to welcome you back again soon!

Sincerely,

Jessica Testa
General Manager
Hampton by Hilton Cartagena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

Great staff, close to the water, wonderful ocean view! Free breakfast every morning. Nice swimming pool and gym on the roof top. I highly recommend the hotel to travelers in Cartagena. The price is not the lowest, but during high season, not a bad deal! We made last minute reservation via Hilton Honors and were overall very satisfied with our decision.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica T, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 16, 2014

@LynnH Thank you for sharing your experience about your recent stay at our hotel. Your feedback is extremely important to us! We greatly appreciate your recognition of our team and customer service.

We are happy to know that you enjoyed our swimming pool, breakfast and gym. It's an honor that you recommend us and rated us with five circles.

We really hope to welcome you back to our hotel in the near future!

Jessica Testa
General Manager, Hampton by Hilton Cartagena

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Reviewed January 10, 2014

Second stay in the hotel. Still the best option for me when comparing price & value in Cartagena. Service has sharpened since my last stay and the place still looks great, new restaurants opened in the area, very convenient as the hotel has no lunch or dinner served.

  • Stayed: January 2014, traveled with friends
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1  Thank JorgeQuiroga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this reviewResponded January 13, 2014

@Jorge Andres Quiroga We want to thank you for your recent 5 circle review. It is awesome to know that you still think of us as the best choice in Cartagena when looking at price and value. We look forward to seeing you again very soon!

Juan Manuel Quijano
General Manager
Hampton by Hilton Cartagena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Cartagena

Address: Av. San Martin #8-13, Cartagena 130001, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 158 Hotels in Cartagena
Price Range: $77 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Cartagena 3*
Number of rooms: 135
Official Description (provided by the hotel):
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs. ... more   less 
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