Location is perfect, can't be any better, right near San Diego Plaza and just a short walk to everything in the walled city.
Staff is able to help with the basics but its probably better to research a little before going there. Breakfast is included in the suite and was a perfect way to start our day. Room was very spacious and comfortable with a small balcony overlooking the street and plaza, very pretty.
This isn't a traditional backpacker hostel, so even with the dorm room there isn't a spot for people to congregate so I really looked at it more as a b&b, which is perfect. There are only 3 rooms in the hotel right now (2 suites and a 8-bed dorm) so its quiet. If you're looking for a large backpacking hostel just head to el viajero, but this place was perfect for my stay.
The place is super clean and has strong AC, which was so needed after a hot day walking around. Highly recommended and I would stay there again for sure.