We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beyond spectacular!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Charleston Santa Teresa
Ranked #16 of 159 Hotels in Cartagena
Certificate of Excellence
Reviewed January 7, 2011

5 days of fun, the hotel was amazing the people were lovely service couldn't be better. The new years party was amazing the surprise was the Colombian singer fonseca. Simply amazing!!!!

Stayed: December 2010, traveled as a couple
Thank Maxine0003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (647)
Traveler rating
Traveler type
Time of year
Language
  • More languages

277 - 283 of 647 reviews

Reviewed January 5, 2011

I've just returned from this hotel 5 days after new years and I have to say I feel like I got hit by a bus and survived. This hotel is trully amazing, romantic, private, the service is impecable the location is perfect and the food is AMAZING, i am having wet dreams with their "arepa de guevo" breakfast and their "sta lucia pizza".

It was a very crowded place for new years partying, but where else in the world can you walk back at 6 am and feel u are in a scene from pirates of the caribean walkimg back home next to the captain. To our surprise this years new year party was hosted by FONSECA with his "arrollito" song made us dance non stop until 3 am.

My suggestion is to go from the 29th through the 8th, the 4th through the 12 th the classical music convention starts and it's when you can really relax and enjoy the cites, the concerts around the city are mind blowing, restautants are not 100% full but still have that ambiant that one needs to enjoy and kickback.

If ever in colombia this is must see.

  • Stayed: December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Peter1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2011

This has got to be the biggest ripoff for a new years party. We went there yesterday,paid US $350 per ticket for a party that didnt include drinks, terrible service and the food was a buffet that had quesadillas, taquitos and arepas.

There was good music thou, but definitelly overpriced. You should rather go to another party.

  • Stayed: December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Totisplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2010

I loved walking into this hotel -- from the orange exterior to the flowers in the courtyard, just beautiful. The location is great, with easy walking access to anything you'd want to do in the walled city.

The rooftop pool is spectacular -- the best view I got of the walled city during my entire stay, and just gorgeous. Comfortable lounge chairs, great service (including someone to clean your sunglasses). It's hard to complain.

The room was overall nice/clean -- no real complaints, but not necessarily the most luxurious room I've ever stayed in. Comfortable-enough beds. Great rain head shower.

One drawback was noise. Since our room faced onto the courtyard, we could hear the clanking of silverware starting early in the morning (6ish) as the staff prepped for breakfast. On a Saturday night, the hotel hosted a wedding that was raging until 4am or so with the music blasting. Brutal, but I guess that's a Colombian wedding for you.

The spa area was beautiful -- great place to lounge pre-and-post treatments, one of the nicest I've been in. The massage was solid (not amazing but good), and prices were similar to what I'd pay in a big city US spa.

Food was not cheap, but was decent. Overall, we had disappointing dining experiences in Cartagena (overpriced and underwhelming) so the breakfasts/lunches at the hotel were on the better end of what we had. Can't argue with an arepa con huevo. Was also nice to have the outdoor area up front to grab a drink (without the onslaught of vendors we had at many other places).

Service was overall great, with the exception of some slow responses to dining requests.

Overall, we were really happy with our choice to stay here. I would definitely recommend!

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sonia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2010

The best decision I could have made was choosing this hotel as the place to stay and to hold my wedding reception. The hospitality and kindness of everyone made of this week the best of my life. The common areas are breathtaking. The pool area has a 360° view of the old city and the bay. The rooms are very spacious and very well decorated. The food was fresh and delicious. The spa is gorgeous and completely comforting. The wedding reception was a fairytale from begging to end. All our family and friends that attended are in love with Cartagena and particularly with this hotel. I stayed several times before in the Sofitel Santa Clara hotel but Charleston Santa Teresa takes the crown!

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank malutti77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2010

Beuatiful hotel, at a great location, but the service does not measured up to the property. The best thing they could do is to give the hotel to a internacional chain taht can provide the service that matches the property. A few examples: started doing mintenance at 6:30 in the morning waiking up the guests; 10 waiters at the restaurant for 10 customers, but very poor service. Attitude of the staff is of a 3 star property

  • Stayed: September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank canica14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2010

Very nice hotel, one of the top 2 hotels in Cartagena (the other one is santa clara-sofitel). Beautiful.
The first room we were assigned was too small, and given thow expensive this hotel is, we requested a change in room. We got a "spa" room for the same prize and it was LOVELY. The service is really good and the people are very nice. The food is excellent and the location is ideal...
Everything inside the hotel is too expensive though-including the tour agency (gema tours) inside. They seem to charge you more for everything probably thinking you can pay it since you are staying in an expensive hotel which I did not think was fair AT ALL. We took a tour to a nearby volcano and were the ONLY ONES on the tour bus that got charged 60,000 pesos. The rest were charged 45,000. We complained and got a refund, but it was a very unpleasant feeling...

  • Stayed: August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stimpty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cartagena hotels
0.6 mi away
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara
#7 of 159 in Cartagena
1,991 reviews
0.4 mi away
Bastion Luxury Hotel
Bastion Luxury Hotel
#8 of 159 in Cartagena
1,178 reviews
0.3 mi away
Allure Chocolat Hotel By Karisma
Show Prices
Show Prices
Show Prices
0.4 mi away
Tcherassi Hotel
Tcherassi Hotel
#31 of 159 in Cartagena
290 reviews
0.3 mi away
Hotel Casa San Agustin
Hotel Casa San Agustin
#3 of 159 in Cartagena
777 reviews
0.6 mi away
San Pedro Hotel Spa
San Pedro Hotel Spa
#4 of 159 in Cartagena
462 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Charleston Santa Teresa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Charleston Santa Teresa

Address: Carrera 3 # 31-23 | Centro Plaza de Santa Teresa, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Business Hotel in Cartagena
#7 Spa Hotel in Cartagena
#10 Luxury Hotel in Cartagena
#11 Family Hotel in Cartagena
#31 Romantic Hotel in Cartagena
Price Range: $254 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Charleston Santa Teresa 5*
Number of rooms: 87
Official Description (provided by the hotel):
Hotel Charleston Santa Teresa is located whithin Cartagena's walled city, a UNESCO World Heritage site. With a privileged location that is blocks away from the Cartagena Convention Center and just minutes away from the contemporary city, the history, flavor and mystique of Cartagena are all found here, at our hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda, Orbitz, getaroom.com, Hotwire, TripOnline SA, Priceline, HotelsforEveryone, HotelQuickly and Cancelon so you can book your Hotel Charleston Santa Teresa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing