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“A magical place to stay”

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Sofitel Legend Santa Clara
Ranked #5 of 151 Hotels in Cartagena
Certificate of Excellence
GreenLeadersSilver level
London
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A magical place to stay”
Reviewed April 14, 2008

Just returned from the magical Santa Clara in the enchanting city of Cartagena. I agree with most reviewer's impressive comments regarding the architectural historic beauty of the building and the outstanding services of the staff. The rooms are all of a high standard (saw 4) and the pool is as good as any world-class 5 star hotel. The hotel has a small mini branch with lovely beach bungalows on the nearby island of Rosario (45 mins by high speed launch) and I strongly suggest a one night stay which can be billed back to the Santa Clara. It breaks the week (if you have time) and gives travellers the sense of their own Caribbean island retreat. The city is a wonderful oasis of small multi-coloured boutiques, cafe's and restaurants. This was our first trip to Colombia and after a stopover for three days in a plastic (but fab) Miami, it was refreshing to have all the warnings disproved regarding Colombia, crime and potential dangers. I have travelled extensively and found the people of Cartagena, delightful, helpful and very respectful to visitors.

My advise go and enjoy!

  • Liked — Beauty of the building and quality of service
  • Disliked — nothing
  • Stayed April 2008, traveled as a couple
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
1 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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  • English first
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English first
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2008

It is all in one, good service, people are the best of the best, the building, a colonial arquitecture keeps as in the past, but with the confort of the present, right in down town ,very close from the best restaurants. Our best holyday ever.

  • Liked — The rooms are like for Royalty
  • Disliked — The price is like for royalty too...
  • Stayed December 2007, traveled with family
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank sagitario29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2008

I have been there a few time and I loved every time. The people who work there are always willing to help and make the experience the best.
I really love that hotel and I'll love to be back.

Stayed March 2004
Helpful?
1 Thank tomasp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aberdeen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2008

It's 10 years since I first stayed at the Santa Clara; 20 or so stays in the first 3 and once or twice a year since then; its a bit more distant from Aberdeen now. Heading back in the summer. I am surprised to see it rates only 3rd (at time of writing). I have stayed in the current number 1 and there is no comparison. The Santa Clara is superior in every way, rooms, pool, dining, spa, ambiance & service. The people may have changed over these past 10 years but the standards never drop. Easily the top hotel in a fabulous city, well worth the visit. Met my wife there, got married there, spent many a night with friends and family in the squares, bars and restaurants. Its great to see a new buzz and vitality in the City, the cruise ships are back and as will I.

  • Liked — 5 star standards in all aspects
  • Disliked — no complaints whatsoever
  • Stayed January 2007, traveled with friends
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
1 Thank pablodiaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2008

Surely the jewel in the Sofitel Crown, without doubt the best hotel in Colombia, let alone Cartagena. Planning on a late summer return.

  • Liked — first class service, rooms, food and attention to detail
  • Disliked — N/A
  • Stayed January 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank pattyscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2008

Not only the best hotel in the city but much more. Compared with Punta Cana's Exclusive and Celebrity Filled Oscar de la Renta Resort and fine hotels like the Ritz Carlton and the Ritz in Paris, hotels I have frequented in the past, the Santa Clara stands on a class of its own: The service is not only second to none but in my opinion the standard of service in Fine Hotels world wide.

The ratio of guests to personal buttlers as well as personalized service is the right one. Do not be surprised to have breakfast next to an ex-president, a well known writer like Garcia Marquez or even some U.S Expresidents who have been and continue to be guests at this exclusive yet home like hotel.

A must stay location!!!

  • Liked — The room was amazing
  • Disliked — It was very nice
  • Stayed March 2007
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MosheSegebre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 11, 2008

No question this is the place to stay in cartagena. Gorgeous courtyard, excellent food, great location in the city centre. Around new years time the hotel bar was filled with beautiful people and rocking with great music. The hotel is a converted monastary. The staff is courteous but beware the travel agency inside the hotel is difficult to deal with and a bit slow.

Overall this is the place to stay in cartagena. Only downside is its nowhere near a beach you would use but if your staying anywhere in cartagena...stay here.

Stayed December 2007
Helpful?
1 Thank magellenNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Santa Clara

Property: Sofitel Legend Santa Clara
Address: Calle Del Torno 39-29 | Barrio San Diego, Cartagena 130003, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cartagena
#1 On the Beach Hotel in Cartagena
#2 Spa Hotel in Cartagena
#2 Green Hotel in Cartagena
#4 Luxury Hotel in Cartagena
#4 Family Hotel in Cartagena
#4 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Legend Santa Clara 5*
Number of rooms: 124
Official Description (provided by the hotel):
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. ... more   less 
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Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel

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