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“It's a great hotel”

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Hotel Torre del Reloj
Ranked #136 of 155 Hotels in Cartagena
Los Angeles, California
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It's a great hotel”
Reviewed March 27, 2014

Great location and staff. If you are like me that just need a good clean and cozy place to stay, this is your hotel. rooms are not big but have all you need with breakfast included. It is inside of the walled city right at one of the entrances which gives you access to cabs, restaurants and every sight you want to visit. Be aware that it is in the middle of the party area so it can be noisy at night.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    25
    68
    50
    25
    30
See reviews for
18
75
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14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Pewsey, United Kingdom
Level 6 Contributor
113 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 20, 2014

This hotel is in a beautiful old house and has many interesting original features. The staff were very friendly and helpful even though no-one spoke English. We had a comfortable, clean room with a balcony. The hotel is in the clocktower square and is a great place from which to explore the old city but don't come here if you are a light sleeper, the party goes on all night, particularly on Saturday..... Breakfast was a little indifferent but good coffee and fruit juice.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thedeberrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 3, 2014

So, like many people I've ended up at Torre De Reloj because I couldn't find another hotel in Cartagena during a major event (New Year's), and this hotel was available. As others have said it's well located, but the rooms are shockingly noisy - so don't stay here if you have issues with sleeping through music, barking dogs, people fighting, booming bass, cars honking or vendors calling from midnight to 5-6am. Cartagena is, after all, something of a party town - and the Torre De Reloj is right in the middle. The staff are super nice, but not very knowledgeable about the city, attractions or activities. If you give them a restaurant's number, they will call it for you - but don't ask for an opinion or involved excursion help.

My main sense about the place is that the management has resigned themselves to being a not-so-great property (read: lazy). All the fundamentals are good (location, room size, structure), but execution is just blah. Breakfast is super lame (and don't even think about asking for extra of the meager fruit salad or plastic cheese sandwich), doors are all mis-hung, the amazing roof terrace is fallow, wifi works in *almost* every room (but not room 2 - the big suite, FYI), the safes are barely functional (and room 6 doesn't have one), etc etc.

As long as you only need a place to stay, have eyeshades and earplugs (but don't expect to easily buy these in Colombia despite tons of drugstores), and low advance planning skills, the Torre De Reloj may be the right place for you.

Room Tip: If you want wifi, don't choose the big suite (Room 2). If you want a safe, don't stay in Roo...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gzicherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jablonec nad Nisou, Czech Republic
Level 5 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 29, 2013

The hotel is beautiful with friendly and helpful staff. Our room was quite small but nice. Especially the location is perfect and the famous salsa place Donde Fidel is almost next door :) Just the breakfast could be a bit more varied but since we stayed there just 3 nights it was ok for us.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michaela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wareham, United Kingdom
Level 6 Contributor
136 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 7, 2013 via mobile

You really could lose your heart in Cartagena. And this is an excellent little hotel in the centre. In one of the old colonial era houses with small but ample bedrooms, well priced (£60) and a minimal but sufficient breakfast. If you want sophistication and 5* facilities look else where. If you want old time romantics, in the centre of the old town where you can want the lovely streets day or night, choose this. Great staff too.

Stayed August 2013, traveled solo
Helpful?
Thank Claude K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level 5 Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 20, 2013

This hotel is a nice hotel in a great location, however there is nothing fancy about this hotel. The staff was very friendly and the rooms were comfortable. My room overlooked Plaza de los Coches and the beautiful clock tower as well as the sea off in the distance. The plaza can be noisy, but it personally didn't bother me (I live in NYC). But, if noise does bother you, chose accordingly.

They had a really nice roof top deck with nice seating arrangements (couches, chairs, tables), but strangely enough, I hardly ever saw anyone up there. Breakfast was included and was nice. Like the hotel, the food was nothing special, but nice.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bpnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guttenberg, New Jersey
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 25, 2012

This hotel was beautiful and comfortable. The only problem is that is it on a square that is extremely noisy! And, the windows do nothing to stop the noise. It was impossible to sleep with all the noise coming through

Room Tip: Stay away from the square!
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  • Stayed February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Torre del Reloj

Property: Hotel Torre del Reloj
Address: Carrera 7 # 32-77 | Portal de los Dulces, Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #136 of 155 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Torre del Reloj 3*
Number of rooms: 15
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