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“A nice choice in Cartagena” 4 of 5 stars
Review of Las Americas Torre del Mar

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Las Americas Torre del Mar
Ranked #26 of 143 Hotels in Cartagena
Certificate of Excellence
Northampton, Massachusetts
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A nice choice in Cartagena”
4 of 5 stars Reviewed March 14, 2013

While some people may prefer to stay at a hotel in the old, walled section of Cartagena, there were many advantages to staying on the beach at the Hotel Las Americas Torre del Mar. The staff was very friendly and helpful, though not everyone speaks English. The hotel has rooms on two sides; one faces the sea and the rooms on the other side face a large lagoon. Those facing the sea have a nicer view, but the one toward the lagoon wasn't shabby either. The rooms are large and well-equipped, and the bed was very comfortable. The pools are especially nice, with perhaps the best being the one on the roof. It's an infinity pool with one side that is parallel to the beach; there is also a very nice bar area there where you can eat as well. The views from the roof are wonderful.

The breakfast offerings are very ample at the buffet, and the food at the main restaurant was also very good. While there isn't much to walk to from the hotel, the peaceful setting and the beach more than made up for the fact that it was a ten minute taxi ride into the old part of Cartagena.

Room Tip: Get a room facing the sea, not the lagoon. It's worth it!
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank spsugarbeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,129 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington, DC
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 10, 2013 via mobile

This hotel is nice but it is a little removed from the action. I thought it was going o be closer to the city center. There isn't anything to walk to from this hotel. Being this was my first time to Cartagena I would have preferred to stay in a hotel that was in the city center.

This hotel does have great pools and access to the beach. The staff are extremely helpful.

This is a great place for a family. But if you are single or traveling alone and looking to hang out, this isn't the hotel for you.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 10, 2013

The Torre de las Americas resort consists of 2 hotels, which of the Torre de las Americas is very new and modern.
It has multiple pools (one adult only) so there is something for everybody, slides for the kids and great view for adults.
Breakfast buffet is nice and the gym is nice, big and well equipped with modern maschines and weights.
Some of us had a room towards the street which was loud but they could change their room.
A very good option if you travel with kids and also want to use pools, as for example the Santa Clara, which is the top hotel in Cartagena just has one pool.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank highflypc69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaLasAmericas, Community Manager at Las Americas Torre del Mar, responded to this review, February 28, 2013
Dear Guest,

We thank you for choosing Las Américas Torre del Mar as your vacation destination. Your comments regarding your stay contribute to our continuous improvement.

We are very glad that you loved our facilities, the beaches, spacious rooms and, of course, the pools for both adults and children. They were all specially designed for all personalities and atmospheres. We are also pleased that you liked the breakfast buffet and the great variety of local and international flavors it offers, as well as the gym with its cardiovascular and strength training machines.

Once more, please accept our sincere gratitude. We hope to see you again to welcome you at our hotel. If you wish, you may share your photos with us via e-mail or on our social media.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 28, 2013

Just returned from a visit to Cartagena. We stayed at Las Americas and it was very nice. A note of caution, this hotel is not in Boca Grande or Old Town, but both are accessible in about ten minutes by taxi and you are on the best beach in Cartagena while there. If you are into water sports or Kite Boarding it is a world class place to be. The pool on the tenth floor is awesome and a great place to hang out. There are fantastic hangout spots on many floors where they have assembled cool furniture and artwork and you can just go online or talk or drink. The gym looks like a 24 hour fitness and I played on the tennis courts most mornings. This place seriously rocks.

Room Tip: Some rooms face the ocean and some face to the side. I had a room that faced toward Boca Grande and...
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaLasAmericas, Community Manager at Las Americas Torre del Mar, responded to this review, February 4, 2013
Dear Guest Paul,

We thank you for choosing Las Américas Torre del Mar as your vacation destination. Your comments regarding your stay contribute to our continuous improvement.

We are glad that you loved our facilities, especially our adult infinity edge pool on the 10th floor. We are also pleased that you liked our resort’s sports, including tennis, the gym and our water sports (jet ski, kayak, windsurfing, hydro sleigh, speedboat, water skiing, towable donut, towable long tube, sunfish and kite boarding).

Once more, please accept our sincere gratitude. We hope to see you again to welcome you at our hotel. If you wish, you may share your photos with us via e-mail or on our social media.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonsberg, Norway
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 9, 2013

We stayed here over new year, and overall we were happy with the hotel. The room was large (spacious for a family of 4), clean and modern. The bathroom was good and the beds comfortable. We had a big balcony, but the room was not facing the road so we did not use it much. This place feels like a beach resort and there is a number of pools (including an adult only on the roof). The beach is nice, but the sand is not your usual white coral sand but quite dark volcanic sand. The food is very average (but the breakfast is good) and service is not quick or very alert (we had to wait for over an hour for a couple of soups). The shuttle to the old town has been discontinued, but a taxi is just 12 000 peso so that is not a big deal. The hotel also have a pick-up service at the airport.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank samuul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaLasAmericas, Community Manager at Las Americas Torre del Mar, responded to this review, January 26, 2013
Dear guest,

We thank you for choosing Las Américas Torre del Mar as your vacation destination. Your feedback and comments regarding your stay will contribute to our continuous improvement.

We are glad that you are delighted with our facilities, especially our spacious and comfortable rooms, as well as our pools and the beach. Regarding the color of the sand on our beaches, it is due to the flow of the Magdalena River into the adjacent city. Nonetheless, it is a beautiful, warm and clean beach.

We regret that while you relished our Caribbean breakfasts, you did not enjoy the rest of our exquisite cuisine. On the other hand, please accept our apologies if food service delays were an inconvenience. Unfortunately, the high season led to a great demand for our services. However, we have already taken steps to ensure this does not occur in the future. We currently have a Production Center which helps to make dish preparation faster and more delicious.

We hope to see you again so you may enjoy more of our resort. Please feel free to share with us your photographs and additional experiences at Las Américas Torre del Mar.


Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
127 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed December 1, 2012

Checkin terrible: disorganized and lengthly. The receptionists are sort of confused and swing up and down rather sleepy, mixing the guests checking in and out. Porters are even more messy. Great service at the restaurant (evening or breakfast time), but rather limited choice of food.
The beach nearby dirty and unpleasant.

Room Tip: elegant and quiet
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jaroslaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Level Contributor
173 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed November 19, 2012

A very nice recent building , an especially attractive swimming pool on the roof (10th floor) , an excellent formal restaurant at night ( Erre ) also on the roof . People generally nice and helpful . Suites are large , comfortable and clean .
The beach is penalized by the grey color of the volcanic sand and the lack of coral reef .
If you survived 9/11 maybe you will not appreciate the planes taking off or landing right in front of the hotel .
Details to be improved :
the breakfast restaurant is planned for handling a lot of people in a short time , that doesn't help the food quality .
It is not the best idea to have carpets in the lobbies upstairs , they already look so so.
The choice of drinks in the bar was disappointing , no Piña Colada , no Caipirinha ...

Stayed November 2012, traveled as a couple
Helpful?
Thank LePapito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Las Americas Torre del Mar

Property: Las Americas Torre del Mar
Address: Anillo Vial Cielo Mar Sector, Cartagena 130001, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Cartagena
#7 On the Beach Hotel in Cartagena
#9 Spa Hotel in Cartagena
#12 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Las Americas Torre del Mar 4*
Number of rooms: 270
Official Description (provided by the hotel):
Las Americas Torre del Mar Hotel is a sophisticated building that beautify the beaches of Cartagena de Indias, the city of unforgettable sunsets and endless nights. Discover the elegance of its modern suites and rooms with spectacular views of the Caribbean Sea. Its attractive beaches, modern swimming pools and the originality of its design make it the perfect place for visitors of all ages, where you will be welcomed with a superior service in a stylish environment. Las Americas Torre del Mar is part of a hotel complex which also features a Caribbean-style hotel called Las Americas Casa de Playa and Las Americas the International Convention and Exhibition Center, a spectacular combination in front of the legendary Caribbean Sea. Las Americas Torre del Mar with its standards of excellence is also part of the "LVX" collection of the exclusive group of hotels "Preferred Hotels & Resorts" which supports and guarantees personalized in a stylish and entertaining environment. ... more   less 
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena

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