We visited this hotel expecting the level of service and amenities of a global hotel brand such as Sonesta and the experience they promised in their website. Our visit was pleasant, the staff was very nice and helpful but the spa was not functioning because they had no staff, the hotel personnel was not really informed of the services the hotel offer or not. The breakfast buffer was good but not great and we often had the feeling we were eating the night before leftovers. The quality of the food was not what one would expect in a city known for its gray food. They really need to improve on this point.
- Official Description (provided by the hotel):
- This modern hotel that boasts 118 guestrooms with furnished balconies and a espectacualr view of the caribbean sea and the cienaga de la virgen is only five minutes from the airport. service is sonesta¨s forte thanks to the backing of GHL, one of latin America¨s largest hotel chains whit over 50 years of experience in the region.Have fun in the pools, at tenis court, gym or the Spa and grab a refreshing drink at the beach bar thereafter. also try something of the grill, or dishes from around the world or around the corner at their delicious restaurant, palenke. and unforgettable holiday is guaranteed. ... more less
- Reservation Options:
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