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“Excellent staff, not so excellent room.”

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Hotel Stil Cartagena
Ranked #102 of 155 Hotels in Cartagena
Hialeah Gardens, Florida
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent staff, not so excellent room.”
Reviewed November 17, 2013

By far not the best hotel, but for the price it fits well. I was pleasantly surprised at the ample choices at the breakfast bar and the coffee was delicious! The view from my room was the palace and I enjoyed the picturesque views at night. The adjacent plaza provided lots of space to have a picnic, write, or just get some sun. The location was close to taxis stands and there were many places to shop. The Chinese restaurant across the street was horrible, but everything was just wonderful.

Room Tip: Higher floor rooms are better.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maylien M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, November 28, 2013
Google Translation
Muchas gracias por dejarnos tu comentario..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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512 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, GA
Level 6 Contributor
155 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed November 16, 2013

Hotel Stil was a pretty good combination of location and price. It's in La Matuna, that somewhat drab (by now) wedge of modernity between San Diego and Getsemani and not wearing as well as either. If you expect some architecturally conforming place just oozing with colonial atmosphere and ambience then move along. But if you're more of a hard-nosed pragmatist with a frugal streak, you'll do fine.

Location-wise it's effectively in the walled town, being easily walkable to Getsemani, the fort, the pier, convention center, etc. It takes maybe 10 walking minutes along the main road to reach the clock tower. There are a couple of sidewalk cafes next to the hotel that seem to specialize in sub-$1 beers that certain locals like to drink 6 or 7 at a time, talking with others. It might make foreigners mildly uncomfortable, though you can see the same thing even in Singapore.

Rooms look a bit like cell blocks, though the cheap way to address that would just be to add crown molding. Cable TV selection is good, and having a frig not totally taken up by the minibar is welcome. The in-room safe didn't work in my room but I got a box at reception at no charge. Beds had only the mattress (no box springs). Mine had a breadbox-shaped overhead wall-unit air-con with remote that generally could keep up (It's HOT and humid in Cartagena).

Elevator cars are small (official capacity 4, though if one were Chris Christie I'm not sure you could fit any more). With 2 shafts serving 10 floors and some breakdowns cutting it to 1, you might be in for a wait at peak times (have seen this in some Waikiki places as well).

Breakfast running to 10 a.m. was a real value-adder.

All my interactions with the staff were good and they were helpful, though having a little bit of Spanish under my belt helped greatly. Attitude was good.

The hotel seems popular with Colombians traveling within their own country or people from neighboring countries. These people want good value just like the occasional gringo does.

So overall it did well considering service received and location vs. amount paid.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ploughman8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, December 5, 2013
Google Translation
Queremos agradecerte tu opinión Esperamos que sea útil para los próximos clientes del hotel. Gracias..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 13, 2013 via mobile

I spend 5 days at the stil cartagena hotel, we were a group of six and it was a really nice experience to stay at this hotel..the location was perfect 5 minute walk from the walled city, the buffet was really good, the people at the reception were really helpful and very friendly, the rooms are good enough to rest and queens size bed with AC.for the price, location, and breakfast included you cant go wrong to stay at stil cartagena..

Stayed October 2013, traveled with friends
Helpful?
1 Thank maiay27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, October 15, 2013
Google Translation
Muchas gracias por su comentario. Esperamos le sea útil a próximos viajeros..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 5 Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 26, 2013

Stayed there 3 days and liked it. Rooms are very basic. Have a small safe for money and passports. AC working, also you get mini bar in the room. Clean. Ask for a room on top floor. My room was on 10 th floor and had a beautiful view. BREAKFAST was OK, never been hungry. Also you can get a lunch there ( great COLOMBIAN food, like a home cooking, buffet) FOR ONLY 12.000 peso - cheap and tasty !! Good location. Taxi to / from airport - 12.000 peso. Nice personel, dont speak english - so its good for you - IMPROVE YOUR SPANISH. (WINK)

Room Tip: ask for room on 10 th floor, less noise from the street.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DariusKN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Le agradecemos muchísimo su comentario. Gracias..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

I stayed in this hotel for 5 nights and do not recommend. Look for another place! Bad service, bad reception (almost impossible to take any kind of information with them), bad wifi, no hot water in the shower and phone in the bedroom. Regarding mobility, the location is good (it is near of the historical city and the pier - trips to the island), but the place is dangerous, noisy and very dirt. If someone is travelling alone, I recommend to look for a hostel (they are very nice and cheapest option).

Room Tip: Look for another hotel.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rcarrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Primero de todo agradecer su comentario.
Desde la recepción hacemos todo lo posible para tener bien informado a los clientes. Sentimos mucho no haber cumplido con su espectativa.
El internet del hotel, así como el de todo Cartagena, en época de lluvias a veces falla un pocopero el problema se soluciona con rapidez.
En todos los portales de reserva on line se dice que NO hay agua caliente, en Cartagena muy pocos sitios disponen de ese servicio. De todos modos sentimos mucho el inconveniente.
Muchas gracias.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cartagena hotels

Hong Kong, China
Level 6 Contributor
132 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed September 26, 2013

I read the reviews from other travelers, i felt that some are really critical and unfair. For a price of US$47 per night, you got a a double bed room, free breakfast, free GOOD wifi, free safety box to use, and a location of minutes to the old city and airport bus stops. The hote is spartan and basic, the room has no decoration at all. But it is clean, with cool air conditioning, clean bathroom and hot water, a TV,though small, and an open view.
what else do you ask for?

Room Tip: Higher floor and rooms face the sea
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raymasterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Muchísimas gracias por compartir su opinión..!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Level 6 Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 12, 2013

the price is right for this basic hotel. good and clean rooms with AC. location is kinda sketchy you have a 'tienda' with vallenatos the whole day. its a good hotel, good breakfast and good service. the elevator is sketchy also, old and sometimes it doesnt work and you have to wait hours for it.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jealbornoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Muchas gracias por su comentario.
Sentimos los inconvenientes ocasionados por la tienda de al lado. Estamos trabajando para que no vuelva a aocurrir con próximos huéspedes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Stil Cartagena

Property: Hotel Stil Cartagena
Address: Centro. Calle 34 num 11-15. Plazoleta Telecom, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #102 of 155 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Stil Cartagena 3*
Number of rooms: 99
Official Description (provided by the hotel):
Hotel restored in 2011. It is located in the Centro Histórico, near the India Catalina, in the traditional sector of the Center of Cartagena called La Matuna. It has 96 comfortable rooms with A/C, TV, WIFI, bathroom and Refrigerator, totally refurbished. It has a buffet restaurant. It also has 3 Halls for events, one of them in the 11th floor with a view to the Castillo de San Felipe and the Cartagena Bay. ... more   less 
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