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“EXCELLENT PLACE FOR RELAXATION AND ROMANCE”
Review of Karmairi Hotel Spa

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Karmairi Hotel Spa
Ranked #62 of 158 Hotels in Cartagena
Certificate of Excellence
Reviewed March 29, 2013

I stayed in Karmairi with my girlfriend on March 20th and 21st 2013. We were so surprised, I asked for an additional night and they even gave me a discount on the third night. The front desk guy Omar was extremely polite and welcoming, in general the staff is amazing. It is true that the location is a little distant from the walled city (only 15 min in one of their free shuttles) but this is what makes this place so romantic and unique. My girlfriend is so delighted she is telling everybody on facebook about this place, we are definitely coming back. No complaints. Si quieren un lugar diferente, un poco alejado del bullicio de la ciudad, limpio, romantico y con excelente servicio les recomiendo Karmairi Spa Hotel.

  • Stayed: March 2013, traveled as a couple
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1  Thank Juliannc81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded April 25, 2013

Hello,

We are extremely happy that you enjoyed your stay at Karmairi Hotel Spa. We always try to make your stay very pleasant and you feel like a place to scapte from your routine.

You are more than welcome to KArmairi and we are looking forward to have you here soon.

We also appreciate you spare the word with your friends about the hotel. you wont regret.

Have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 - 94 of 378 reviews

Reviewed March 20, 2013

This hotel is a successful fusion of Balinese architecture and decor with the magic of the Caribbean, ensconced in a tranquil, beautiful beach area. The pool area is fabulous, massages done by trained personnel, excellent attention, great view. The beaches on the mainland of Cartagena are not the best, (compared to say, the fabulous Rosario islands a few kilometers out from Cartagena which have beaches that rival any in the world) but the Karmairi Hotel offers a private beach area, bar and restaurant service on the beach, and one quickly is taken in by the breathtaking beauty of it all. The food is "high cuisine" although somewhat over-priced in some instances, original and exotic meals with a touch of oriental spices. The staff is courteous, well trained, most rooms are furbished in the oriental style with views of the sea. Since it does not admit children under the age of fifteen, it is unusually quiet and peaceful, good selection of soothing music in the pool area, great for couples who are romantically inclined, or people looking for "The Great Escape".

Room Tip: Ask for a room with a view of the sea, preferably on the higher level, to get "the bird´s eye v...
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  • Stayed: January 2013, traveled as a couple
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2  Thank wschutmaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded March 29, 2013

Hello,

Thank you for your review. We are glad you spent a great time at Karmairi Hotel Spa. We hope to have you here soon and be your first choice when you come to Cartagena.

Have a nice day.

Sincerely
Andres Lesmes
Online Marketing Dicrector

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

This was a fabulous an chic hotel however in the middle of nowhere so if you plan on staying here know that it will be a nice quiet get away. You literally have your own private beach. The grounds are clean, rooms chic and exoctic and food is to die for! The drinks are also delicious. I would highly recommend this for a quiet getaway. You can take a bus into the city but I suggest staying in the city for a couple of days and then staying on the resort for a couple of days to unwind! Its a gem of a hotel and staff is very friendly.

  • Stayed: February 2013, traveled as a couple
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1  Thank shelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded March 18, 2013

Hi,

We are very commited with our guests in order to you to spend a quality and a relaxing time here.

All our staff give the best service so you can relax and enjoy the beauty of our hotel and Cartagena.

We complement the beauty and quietness of our hotel with 3 free shutles to Cartagena so you can enjoy the city aswell.

We hope to have you here soon and spend a quality time for us.

Sincerely
Andres Lesmes
Online Marketing Director

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Reviewed March 9, 2013

We spent a few nights at Karmairi at the end of our 2 week trip to Colombia. We loved it. It does have some flaws but they don't matter because service is wonderful, everyone has a smile and a solution to any problem. The place is beautiful although the beach, as everywhere in Cartagena, is not Caribbean, so don't expect that.
Finally, I have read reviews that complain you can only eat in the hotel because it is in the middle of nowhere - and while this is half true, keep in mind it has 3 free shuttles a day that go downtown Cartagena, so you could go for lunch or dinner, also the fact that it is in the middle of nowhere is what makes it peaceful and unique. Last but not least, the food is really good and prices are not higher than in Cartagena. Everything we ate was DELICIOUS.
As a final note, the day we arrived the neighbors had a party and the noise in our room was quite annoying, we asked if it would be possible to be moved to a different room and this was done in a minute and on top of it we were give a complimentary upgrade with sea views. We were delighted, of course.
We definitely recommend this place :)

  • Stayed: March 2013, traveled as a couple
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1  Thank Helenelfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded March 13, 2013

Hi,

We really appreciate your review and we are very happy you spent a quality time at Karmairi Hotel Spa.

As you said, we offer free transfer 3 times a day, so you can enjoy the beauty of Cartagena any tie you want.

We apologize about our neighbors, fortunately we solved the issue immediately so you can enjoy the stay at our hotel in a very relaxing environment.

We hope we can have you here soon.

Sincerely
Andres Lesmes
Online Marketing Director

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Reviewed February 2, 2013

This hotel was average. The facility is nice, the decor is hip, and the staff was great, but there were just too many other things that I felt were lacking.

The hotel is in the middle of nowhere, so much so that the only restaurant that you will be eating at is the one in the hotel, and it's overpriced relative to other great restaurants in and around Cartagena. There are also a lot of bugs... not in the room or anything, but if you try to walk the beach out front or sit out on the patio and take in the view, you will be eaten alive without bug spray (thankfully the staff has this on hand). Also, don't stay in the far rooms on the back side. The walls in the rooms don't extend all the way to the ceiling, so you can hear everything going on outside your room (neighbors in the bathroom), and everyone can hear everything going on inside your room (sorry, no romance here).

But this hotel did have some things going for it: cool decor, really nice pool (hard to find in CTG), fantastic staff (they anticipate your needs), and a laid back atmosphere.

  • Stayed: November 2012, traveled as a couple
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded February 22, 2013

Hi,

We are glad you liked our decor and our service. We already are making changes in our back rooms in order to improve our rooms.

We hope you can visit us again.

Sincerely
Andres Lesmes
Online Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

Uncertain as to what to expect upon driving down a dirt road leading the a narrow alley, we were stunned. The hotel is beautiful, peaceful, and perfect.

When we first checked in, we were greated with an amazing Piña drink and cold towels (very refreshing), the lady at the front desk "upgraded" us. We went from a Standard Junior to THE suite; 301. The room is picturesque for a honeymoon. King bed over looking the water, double rain shower head, and a balcony large enough for entertainment.

The restaurant has plenty to offer, from vegetarian, to pescatarian, to steak and chicken. All of the menu options are innovative and utilize fresh fruit and vegetables from the area.

The bar has amazing drinks and everything is made to order. Be sure to order early and often because it takes time for each drink to be made. The Piña Colada is the best we've ever had.

The hotel has beach access with extremely soft sand and little dunes making it beautiful. Don't expect crystal blue waters though, the ocean has mud causing a brown color.

The pool is a sort-of infinity pool, with a graduating entrance.

The hotel is only 14 rooms, so don't expect a full resort setting. Its a small place but full of character and customer service. Wilmer was our waiter for our meals, and he was the best when it came to anything we asked for. The staff of ~10 was super friendly and wanted to make sure that we had the most relaxing experience possible.

When my fiancée asked for buenuleos and pondebonos for breakfast, the restaurant was not prepared to make these items, one of the staff members went to the bakery to pick them up.

The is a van that will take you to down-town Cartagena, if you can plan your flights around those transfer times, there wouldn't even be a charge for taxi or transfer fee.

We will be returning, this place is among the best we've ever been.

Room Tip: 201, 202, and 301 beach facing. Avoid 101
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  • Stayed: January 2013, traveled as a couple
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Thank jbatty74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded February 22, 2013

Hi,

We are glad you got an upgrade to the suite, we do that sometimes in order to give our guests the best experiences in their lifes.

Our staff is commited to give the best customer service in Cartagena as we trained every week to make this possible.

We are glad you like all our hotel and we already are looking forward to have you here soon.

Have a nice day

Sincerely
Andres Lesmes
Online Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

We had a fabulous stay at this wonderful hotel. Our room was lovely with a great view of the ocean. The design of our room and the hotel in general was tasteful with lots of attention to detail. The staff was very friendly and attentive, greeting us warmly and quickly learning our preferences at meals, etc. We were very happy to be outside of the city and enjoyed a relaxing, luxurious few days there. The shuttle service to town worked well and we were able to go back and forth quite easily. In short, we loved this hotel and were truly delighted to have stayed there!

Stayed: January 2013, traveled as a couple
1  Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmairi, Online Marketing Director at Karmairi Hotel Spa, responded to this reviewResponded February 22, 2013

Hi,

Thank you for your review, we are glad you had a great time at Karmairi Hotel Spa and our staff were very helpful in your stay.

We are commited to improve all the time and make better every stay here.

He hope you can recommend us with your friends so they can have the same experience that you lived.

Have a nice day

Sincerely
Andres Lesmes
Online Marketing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Karmairi Hotel Spa

Address: Km 3 Via Manzanillo Del Mar, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Romantic Hotel in Cartagena
#16 Business Hotel in Cartagena
#18 On the Beach Hotel in Cartagena
#29 Luxury Hotel in Cartagena
Hotel Class:5 star — Karmairi Hotel Spa 5*
Number of rooms: 13
Official Description (provided by the hotel):
Using our main resource, water, Karmairi Spa show a comfortable space full of relaxation and healthiness, where our guests can find themselves and enjoy Cartagena. Come and enjoy our private beach and all the spaces that Karmairi Hotel Spa has for you. Enjoy the Caribbean in Colombia with us! ... more   less 
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Also Known As:
Karmairi Hotel Cartagena

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