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“Great Weekend escape” 4 of 5 bubbles
Review of Allure Bonbon Hotel, by Karisma

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Allure Bonbon Hotel, by Karisma
Ranked #52 of 148 Hotels in Cartagena
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Weekend escape”
4 of 5 bubbles Reviewed June 17, 2014

The hotel was very comfortable, and the staff was very helpful and always looking forward to make your stay as good as possible. The only drawback I would say is that the hotel is situated in a relatively loud area, with a couple of clubs nearby, but the sound-proof windows take care of that.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Juan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review, June 25, 2014
¡THANK YOU!

Allure Bon Bon Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

201 reviews from our community

Traveler rating
    111
    59
    21
    5
    5
See reviews for
27
107
12
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed June 15, 2014

We had amazing service! The front desk staff were helpful and super nice, and spoke excellent English. Our first room had a broken sink and was humid, but they moved us to another room within an hour or so. Like all of Categena, the hotel was a little warm and humid, but not unbearable. Breakfast was included and consisted of an omelet, fruit, and coffee - pretty standard and nothing fancy. The location felt safe, but there was a noisy club a few doors down if you need to be in bed early.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review, June 16, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 8, 2014

We booked this hotel last minute for a 1-night stay on a Wednesday night. Checking in the staff was friendly although English was tough to communicate in. Regardless, we were given a nice room as I'm guessing they weren't at capacity and it was just a night.

Location was good - within "walled" city but a 5 or so minute walk to main areas. On the other hand, this hotel was close to walk around Getsemani which is an up and coming area with lots of art (murals) and bars/restaurants - worth seeing if you are in Cartagena a couple days.

Free breakfast was very very good - nice selection too.

Room Tip: Keep in mind there are nightclubs and a busy street out front so ask for a room with a window in the...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank solezav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review, May 26, 2014
¡THANK YOU!

Allure Bon Bon Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed February 3, 2014 via mobile

I'm glad we stayed outside the bustle of the old city. Arsenal (now called Allure Chocolat) is close enough and is QUIET. The room was small but comfy and clean. Good beds , towels, washcloths!!, bathroom products. Staff is great. Cristina is especially helpful!! She went out of her way to accommodate all our needs. Breakfast is better than average for an included breakfast. Pool was very nice and clean. Sometimes pool towels were not immediately available. All in all our stay was extremely pleasant. I'd recommend this place without reservation.

Stayed February 2014, traveled with friends
Helpful?
4 Thank sannettie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review, March 31, 2014
Google Translation
¡GRACIAS!

Allure Bon Bon Hotel, by Karisma le agradece por ser parte de nuestra familia

Estimado huésped

En nombre de todo el personal de Allure Bon Bon Hotel, le damos las gracias por elegirnos como su opción de alojamiento en la ciudad. Nos sentimos honrados de haberlo tenido como huésped en nuestro hotel y poder acoger sus vacaciones en Cartagena.

Por favor asegúrese de estar conectado con nosotros en Facebook y agradecemos infinitamente el compartir su experiencia en nuestra página web en Trip advisor, valoramos mucho las opiniones dejadas por nuestros clientes.

Esperamos tenerlo nuevamente con nosotros para deleitarlo con nuestro servicio y poder hacer de su estadía la mejor experiencia en la ciudad.

Quedando a su entera disposición me despido,

Gentilmente,
Karina Olano
Directora Comercial
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Allure Bonbon Hotel, by Karisma

Property: Allure Bonbon Hotel, by Karisma
Address: Calle del Arsenal 10-32 | Getsemani, Cartagena 13000, Colombia (Formerly Arsenal Hotel)
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #52 of 148 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Allure Bonbon Hotel, by Karisma 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
The hotel is designed for the contemporary adults, who travels constantly for business or simply search the enchantment and magic that Cartagena de Indias can offer. It is located in the Zona Rosa sector of the city and only a few steps of the Convention Center, in the Getsemani district, near recognized discotheques and the old city, ideal site to initiate a walk thru the splendorous and fascinating sites of Cartagena. Its exclusive soundproof system allows our guests to enjoy the serenity and comfort of an exclusive and private atmosphere. Come and experience all the magic that Cartagena de Indias offers sleeping in Arsenal Hotel. ... more   less 
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