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“Incredible Hotel”

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Movich Hotels Cartagena de Indias
Ranked #51 of 154 Hotels in Cartagena
Certificate of Excellence
Jersey City, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Incredible Hotel”
Reviewed December 12, 2011

This hotel was a dream. My wife and I made the mistake of booking a different hotel, which we checked out of immediately. Luckily, we stumbled upon this amazing hotel with old the old world charms of Cartagena from the outside and the modern comforts of a five star oasis from the inside. Talk about central location, the hotel is in the heart of the old city just a block from the main plaza. The complimentary breakfasts were incredible. The rooftop pool with its soft music and dim lights accompanied by up by a spectacular view of Cartagena was pure romance. And our room had a view of the city and the sea all for an incredibly reasonable price. The staff were professional and kind, particularly the manager who doted on us like we were royalty. This hotel made our trip -- don't stay anywhere else!

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Redstorm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Toronto, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 29, 2011

Our first night at the hotel, the hotel decided to host a rooftop party, which by the way was not for the hotel guests as they claimed, but was a 'Launch' party for some unknown local actor. We attended the party for an hour or so, but left to get a good night's sleep since we had flown in that day. We returned to our rooms to find the music BLARING until 3am!!! (No exaggeration - it was comparable to sleeping in a club). We did not sleep a wink! I was stunned that a hotel of this calibre would allow such a thing to happen. The staff agreed that it was extremely inappropriate but said that it was out of their hands and we needed to speak to the General Manager. I am not one to complain - honestly - but we were very upset and left a few messages and wrote a letter but the General Manager refused to talk to us directly. She even told her staff to tell us that it was 'normal' for the hotel to hold rooftop parties and that it was a special 'launch' party and therefore there was nothing she could do. At $300 US /night the very least I expect is to sleep!

The hotel is no doubt very nice, however the walls are paper thin! We travel quite a bit and we are not light sleepers, but we had a HUGE problem with the noise. Every morning the music from the breakfast restaurant could be heard on the 6th floor (highest floor) at 6am! You can also hear people talking in the hallways at all times.

For this price range I would highly recommend the Sofitel or Santa Clara or Charleston.

Room Tip: Ask beforehand if there will be any rooftop events during your stay. If not, ask to be on the highes...
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesMovich M, Gerente at Movich Hotels Cartagena de Indias, responded to this review, October 7, 2015
Thank you very much for taking the time to leave us a review, we appreciate all the comments of our guests and use them to improve our services. Hope to have you back soon and offer you a great experience.
Regards,
Movich Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 24, 2011

Pros
- amazing view on the colonial city from the rooftop pool
- great breakfast (included in the reservation)
- friendly service
- nice room design
-comfortable and clean

Cons
Relatively recent building lacks the charm of some of the other boutique hotels located in colonial houses

We stayed there 3 nights in a 5 nights stay in Cartagena. Sadly we had to leave after 3 nights because the hotel was fully booked. There are plenty of very nice boutique hotels in Cartagena but this one stands out by its exceptional rooftop. Being a modern building, it is higher than the ones surrounding it, providing a unique view of the old city, churches as well the sea and the Bocagrande district. The pool is relatively big and you wouldn't find one this size on a rooftop of a historical building.

This hotel is not just about the rooftop though. The service was very friendly, the rooms well designed and the breakfast exceptionnally good and served all day. You can easily skip a lunch!

The unique downside is the relative lack of charm of the building in comparison to hotels in colonial houses. That is somehow compensated by a more classic comfort of the room, with built in AC, etc. our room on the 4th floor had a pretty average view on baddly maintained buildings.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arugam64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesMovich M, Gerente at Movich Hotels Cartagena de Indias, responded to this review, July 27, 2015
Thank you for taking a few minutes of your time to review our hotel, for us is a pleasure to provide our guest with the best service and experiences. We hope to have you back at this one or any of our 7 hotels around the country.
Best regards,
Movich Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
110 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 19, 2011

I stayed in this hotel three nights on a corporate dime before moving to another hotel in town on my own dime. The service was fantastic; it's centrally located on a very narrow street (you can walk just about anywhere in the walled city) and therefore away from the exhaust and noise of busy highways; bed was comfortable; room was in a very modern style. Restaurant is very good -- there is a lady who will bring you fresh fruit at breakfast. Strongly recommended over the famous, older hotel in town.

  • Stayed May 2011, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeakyB85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesMovich M, Gerente at Movich Hotels Cartagena de Indias, responded to this review, July 27, 2015
Thank you very much for taking the time to leave your opinion about our hotel, we are happy to know your had a great experience and hope to have your back. Kind Regards, Movich Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 19, 2011

Upon check-in I was told there was a party for the "hotel guests" on the roof of the hotel. I was very impressed by this gesture until I realized that the party was a full blown club night, organized privately for a Columbian TV personality. The music was as loud as any club I have been too and went on until 3am in the morning. At 1am there was even a line formed outside the hotel with people waiting in the rain to attend the party. I was on the furthest floor from the roof but due to the design of the open staircase connecting all the floors to the roof, I felt as if I was sleeping on the dance floor. Called front desk many times but no-one seemed to know when the party would end and the Manager never called back. For the remainder of my stay I tried to contact the Manager who refused to talk to me on the phone. The staff was sympathetic and also felt the managers decision to host such a party ill thought with no regard for hotel guests.

Given the hotel's affiliation with the 'Small Luxury Hotel' brand I was shocked at the private party and treatment of guests on my first night. I left a letter for the Manager when checking out and have still not heard back.

The staff was great and very helpful. The hotels location is very good and the room was spacious.

Room Tip: As long as there is no party planned on the top floor, 6, book a hotel room towards the top floors a...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 5, 2011

Great designed spaces in a small hotel with perfect beds and luxurious baths.
But best of all is service which is usually very bad around in town.
They even called me a couple days after I left to reimburse me because they made a very small extra charge that I didn't identify nor complain in the check. That in Colombia is difficult to find!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mexicantravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesMovich M, Gerente at Movich Hotels Cartagena de Indias, responded to this review, July 27, 2015
Thank you for taking a few minutes of your time to review our hotel, for us is a pleasure to provide our guest with the best service and experiences. We hope to have you back at this one or any of our 7 hotels around the country.
Best regards,
Movich Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 27, 2011

Loved the hotel, right in the middle of the old city where you can walk to anywhere you need to be. Our room was beautiful, very well thought-through and with an amazing view over the rooftops to the ocean. The rooftop bar and pool are a huge addition, perfect for sundowners or sunbathing. And the breakfast was amazing! Missing the Arepas con carne y huevo, probably the best thing we ate on our trip. Overall I would highly recommend this for your Cartagena experience.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelesMovich M, Gerente at Movich Hotels Cartagena de Indias, responded to this review, July 27, 2015
Thank you for taking a few minutes of your time to review our hotel, for us is a pleasure to provide our guest with the best service and experiences. We hope to have you back at this one or any of our 7 hotels around the country.
Best regards,
Movich Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movich Hotels Cartagena de Indias

Property: Movich Hotels Cartagena de Indias
Address: Calle Velez Danies 33 # 4-39 | Centro, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #51 of 154 Hotels in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Movich Hotels Cartagena de Indias 4*
Number of rooms: 38
Official Description (provided by the hotel):
Cartagena was declared National Heritage of Colombia in 1959 and Historical and Cultural Heritage by UNESCO in 1984. The hotel is strategically located in the historic center of the city, next to the Plaza de la Aduana, very close to the best options for shopping, dining, historical tours and attractions. ... more   less 
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