My review would have been better, however due to a miscommunication on their part I almost ended up with no place to stay for one night. Luckily I resolved that issue and found a much nicer hostel for less around the corner. But when I went back with a Colombian friend to translate and try to rectify the issue they would neither admit the mistake nor compromise. I was not being unreasonable. Very poor customer service in my opinion. This was not the first communication issue during my stay here, but the worst.
With that being said I will say the rooms are quite small but modern and kept very clean. I enjoyed lounging in the hammock when it was free. I found the wi-fi spotty which was a major annoyance for me. The best part of the is place is the cafe attached to it.
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- Also Known As:
- Hostal Baluarte Hotel Cartagena